Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Union
Union, NJ
833 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 833 reviews
July 30, 2024
My experience at Ray Catena is always delightful i love bringing my car in for service and having. My advisor Ichiaka is so helpful and kind he is very resourceful. Thanks again. bringing my car in for service and having. My advisor Ichiaka is so helpful and kind he is very resourceful. Thanks again. More
by Princess
Employees Worked With
Ichiaka
July 20, 2024
Lenny was great. He did everything to accommodate our needs. Got us what we wanted and out the door fast. He did everything to accommodate our needs. Got us what we wanted and out the door fast. More
by DanM
Employees Worked With
July 19, 2024
I must say i have been a customer at Ray Catena for some years now and i have always have a good experience. My advisor is Roberto and he is amazing and i look forward to continue working with him. years now and i have always have a good experience. My advisor is Roberto and he is amazing and i look forward to continue working with him. More
by anitabooboo3
Employees Worked With
Roberto
July 17, 2024
Roberto is the associate I work with when I arrive to have my car serviced. He does great work. I was thrilled when he finished diagnosing and repairing my car. everything was done efficiently. He usual have my car serviced. He does great work. I was thrilled when he finished diagnosing and repairing my car. everything was done efficiently. He usually washes my car afterward and I leave a nice tip. The Ladies up front are nice also. I can't leave out The Manager Patty. She makes sure the employees are efficient in their work. So a big thumbs Up to Roberto who gives me service with a smile. More
by modestveil2001
Employees Worked With
Roberto
July 02, 2024
It was a great experience. Jessica is the absolute best. Super professional and made the process easy and painless. I love the new car. Jessica is the absolute best. Super professional and made the process easy and painless. I love the new car. More
by T
Employees Worked With
July 02, 2024
From the moment we stepped foot inside the dealer we felt like we were taken care of. Everyone there was polite and personable. The purchase process went super smoothly. We're especially surprised when pucke like we were taken care of. Everyone there was polite and personable. The purchase process went super smoothly. We're especially surprised when pucked up our new car and it a big red bow on it! More
by Dan
