Mercedes-Benz of Union

"Professional, Excellent Customer Service" This is our second time working with Chris, what a pleasure to walk into a dealership and know you will be working with someone who is professional, k This is our second time working with Chris, what a pleasure to walk into a dealership and know you will be working with someone who is professional, knowledgeable and most importantly willing to go above and beyond to get you that perfect deal. Chris Popin is your guy to see at Ray Catena, Union. More

Always a Pleasure This is the second Mercedes I got from Chris at Ray Catena. As always, the experience was very pleasant. He's well informed about the vehicles and hel This is the second Mercedes I got from Chris at Ray Catena. As always, the experience was very pleasant. He's well informed about the vehicles and helped me get the perfect car! Once again thanks Chris! More

Smooth Selling Excellent is my rating due to an experienced and humble team at the Union dealership. My salesperson Victor aka "Pitbull" meet my comfortability due Excellent is my rating due to an experienced and humble team at the Union dealership. My salesperson Victor aka "Pitbull" meet my comfortability due to his honesty as I felt I was buying the car vs it being sold to me. I knew I wanted to buy the car once we sat and spoke of all the do's and don'ts that meet my comfort zone. I felt like a union family member who was buying the car which is more valuable to me then a starving salesperson with an aggressive and judging sales pitch. I appreciated the quality sales experience from start to finish. I came in with no intentions of leaving with a purchased vehicle, to being picked up the next day from my home in Brooklyn, NY to finalize the sales with a knowledgable product concierge and lastly driving home with my new vehicle. It really was just that easy. More

Exceptional Purchase Experience & Exceptional Sales Person After several weeks of scanning various auto Web sites, from MBUSA & Autotrader to area dealers, I came across listings on MBUSA for two 2015 Mercedes After several weeks of scanning various auto Web sites, from MBUSA & Autotrader to area dealers, I came across listings on MBUSA for two 2015 Mercedes SUVs, an ML350 and an ML400 at Ray Catena Mercedes In Union, NJ. After several informative phone discussions plus numerous emails with Stan Baum, sales rep, my wife and I decided to travel the 75 miles to Union, NJ to inspect the two MLs. We were NOT disappointed with the condition and options of the two SUVs, the dealership, it's incredible showroom, the pricing, the August MB purchase incentives and the "How can make your visit here enjoyable" attitude.. Most of all, we were delighted with the professional yet personable manner of Stan Baum. He could not have been more pleasant, more informative, more thorough with follow-up or more helpful. After a test drive of both MLs and a trade in appraisal on our 2010 ML350, we bought the ML400 and picked it up today, Tuesday. As promised by Stan, the grey ML400 was in showroom condition when we arrived. To assist us, Stan had his sales assistant, Michael, explain all aspects of the vehicle, from blind spot warning to programming the GPS. Trip back to CT was a blast. Only regret my wife and I had about today's purchase is that we only bought one Mercedes. Will keep watching Catena MB's Web site and speaking to Stan for a slightly used E-Class cabriolet. Have also recommended Catena Mercedes to our son and will do so to anyone seeking a new or used Mercedes. Well worth the trip. More

An over the top experience I gave this review because not only did everyone at the dealership meet my expectations but they exceeded my expectation. The Salesman was knowledgea I gave this review because not only did everyone at the dealership meet my expectations but they exceeded my expectation. The Salesman was knowledgeable, friendly and definitely an expert in Mercedes. He managed everything from insurance to calling me to follow up on how my ride home was. Buying my GLC was really a great experience. There was a variety of models to choose from. The Product Concierge, Chris Bradfield, was very patient, knowledgeable, and very enthusiastic about teaching me how to operate all the new features. I highly recommend this dealership! More