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Mercedes-Benz of Union

Union, NJ

4.6
814 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 814 reviews

October 21, 2016

Best Car buying experience ever! Stan is wonderful Stan is by far the most professional Sales associate I've ever worked with. He is an incredible assert to Mercedes Benz of union (Ray Catena) My wife More

by Musicman007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Baum
October 18, 2016

Best car buying experience I have ever had! It was a pleasure to get my new car at Ray Catena. Never expected when I walked in yesterday afternoon that I would be driving home in a new car. St More

by rock116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrell Belfield, Stanley Baum
October 10, 2016

unpleasure phone call very bad costumer service,,,by this gentleman,,, he has to learned how he has to keep clients,,, bye/ bye mercedes.. quality car but very poor costume More

by uli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Zimmerman
Oct 10, 2016 -

Mercedes-Benz of Union responded

Hello, I would like to apologize that we were unable to come to terms. We do try and please everyone and pride ourselves on outstanding client satisfaction. If you would like to discuss this matter further please contact me direct. Thank you, Dan Liguori

Nov 12, 2016 -

Mercedes-Benz of Union responded

We absolutely aim for 100% client satisfaction. Please feel free to contact me direct to discuss this matter. Thank you, Dan Liguori

October 07, 2016

Excellent and quick experience Last week I truthfully walked into Ray Catena with every intention on not loving the car that now I have been driving since. Needless to say, I was pl More

by Mdasilva17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Baum
October 04, 2016

True professionalism Working with Chris was a pleasure. After speaking together and having discussed what was important when purchasing my new vehicle he found the... "pe More

by Lex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Popin
October 04, 2016

very satisfied Very satisfied with customer service,excellent attention in time,dedication and experience of the sales representative along with the manager and othe More

by CUKI917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Baum
October 03, 2016

Fantastic Experience I purchased a Certified Pre-Owned CLS550 4Matic from Stan Baum and although they did not have the exact car that I was looking for when I started my s More

by Themutt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Baum
October 03, 2016

Exceptional Dealership When we walked into Ray Catena Mercedes we were greeted with professionalism. Chris Popin our salesman I can't say enough about him. What a great guy. More

by Digman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Popin
October 03, 2016

Wonderful first leasing experience! - GLC 300 This is my first time to lease a car. And Mr. Chris was patient to explain for my lots of questions. The leasing application processing was so smooth More

by Huhuei2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Popin
October 03, 2016

Out of this world! I came in on a Monday morning to just look at some cars you know. Kick the tires on possibly acquiring a new car and Chris was very professional. Upfr More

by Bxflor26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Popin
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