Mercedes-Benz of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 814 reviews
Greatest place Stanley Baum was very very helpful, from the time I walked in and from the time I walked out I had a smile on my face with Stanley’s great customer s Stanley Baum was very very helpful, from the time I walked in and from the time I walked out I had a smile on my face with Stanley’s great customer service i felt like I was accepted regardless my credit score I felt confident that I could leave there with a great car and I did all thanks to Stanley and his great team oh and can’t forget about James and the worlds best GM thank you Ray Catena for everything I know I will be seeing you soon for a another car 😁😁😁😁👌🏾👌🏾👌🏾👌🏾👌🏾 More
Very positive and stress free Our salesman was real and patient. I was really struggling to make a decision after being in the same car 15 years. No pressure and worked with us. Our salesman was real and patient. I was really struggling to make a decision after being in the same car 15 years. No pressure and worked with us. Thank you and I will never go back! More
Excited Customer Everyone was very nice and friendly- and made me feel very comfortable- he wanted to get everything done while I was there, he even had me get insuran Everyone was very nice and friendly- and made me feel very comfortable- he wanted to get everything done while I was there, he even had me get insurance- which was great, More
First Time Use This was my first time at this particular MB dealership, and at a Ray Catena dealership overall. The experience was great, and in no small part to Len This was my first time at this particular MB dealership, and at a Ray Catena dealership overall. The experience was great, and in no small part to Lenny Inserra's approach. Lenny was a pleasure to work with from start to finish and I felt like I was buying from a friend who put the customer first and cared more about the process than the transaction. I would recommend Lenny and this dealership to anybody. More
Good experience They really went out of their way to find exactly the car I wanted. Also, they spent more than an hour showing me how all the features worked. They really went out of their way to find exactly the car I wanted. Also, they spent more than an hour showing me how all the features worked. More
Experience He went above and beyond to help me very patient so many choices to choose from and he kept searching and found the car that fit me thank you so much He went above and beyond to help me very patient so many choices to choose from and he kept searching and found the car that fit me thank you so much for your hard work More
Stan is magical. Stan Baum listened to our needs and concerns then helped us find the perfect Mercedes. Stan is the constant professional he knows his product and und Stan Baum listened to our needs and concerns then helped us find the perfect Mercedes. Stan is the constant professional he knows his product and understands people. We recommend Stan to all of our friends. All cars in our future will be purchased with Stan’s guidance. Stan makes the process easy, quick and fun. More
Buying a New Car the Right Way I have purchased cars in the past but the experience, especially the customer service and attention to detail from my sales person, Lenny Inserra was I have purchased cars in the past but the experience, especially the customer service and attention to detail from my sales person, Lenny Inserra was second to none. He walked me through all of the available vehicles, purchase/lease options and then showed me all the cars highlighting features of the cars/models and years (2018 v. 2017). I was very happy with the choice I ultimately made because I felt it was an educated decision with NO pressure. This process took me 30 days and Lenny was always there with answers. When we had to engage the Manager, Jim Castello he was also a total gentleman and forthright in our conversations. The staff at the dealership that prepped the car and gave me my "training" on the car's equipment were great too. More
One more time Stan at Ray Catena was amazing Easy, quick, well done and great customer service. I brought my dog to the dealer and they all showed so much love to him. This is my second time leas Easy, quick, well done and great customer service. I brought my dog to the dealer and they all showed so much love to him. This is my second time leasing a car from Stan, and I’ll do it again and again! More
Best Salesman Ever Stan was superb. He paid close attention to my request and he made it all come together. He doesn’t waste your time. He pays attention to detail and h Stan was superb. He paid close attention to my request and he made it all come together. He doesn’t waste your time. He pays attention to detail and his service is a sure follow through! This is my second time purchasing and just when i thought it couldn’t get better Stan goes the extra mile. More