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Mercedes-Benz of Union

Union, NJ

4.6
814 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 814 reviews

October 07, 2018

Car leasing experience My experience with this dealership was great. Lenny Inserra (sales consultant) was professional, courteous & prompt in responding to my questions. It More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Mercedes-Benz of Union responded

Hi! Thank you for telling us about your experience with Lenny. We're so happy to hear how helpful and easy going Lenny was throughout the entire sales process. If there's anything else we can do for you, please feel free to contact us! Thank you for visiting Mercedes-Benz of Union.

October 04, 2018

Outstanding customer service! From the second we walked in, the customer service was top notch. All our questions were answered and it was pretty easy for us to realize that this w More

by Purple123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Reyes
Oct 09, 2018 -

Mercedes-Benz of Union responded

Hi! Thank you for letting us know about your positive experience with Lenny. We're so happy to hear how smooth he made the sales process for you. If you have any other questions or concerns, please feel free to contact us. Thank you for visiting Mercedes-Benz of Union!

September 25, 2018

Quality Service Working with Lenny throughout this whole process was an absolute pleasure. An experienced salesman who puts no pressure on you but instead equips you More

by chouzaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Mercedes-Benz of Union responded

Hi! Thank you for sharing your positive experience with Lenny. We're so happy to hear how helpful he was throughout the entire sales process and was someone you could trust during this time! If there's any other questions or concerns, please feel to contact us. Thanks for visiting us and we look forward to seeing you again in the future.

August 26, 2018

CHANGE THE GAME We had the pleasure of having Chris Bradfield. He was transparent and that made the experience that much better. My wife told Chris what she was look More

by Nasir and Shirlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Mercedes-Benz of Union responded

Hi, Nasir! Thank you for leaving such a great review about your experience with Chris. We're so happy to hear how easy he made the whole process for you and your wife while being able to get you exactly what you wanted. If you have any questions or concerns, please feel to reach out to us. Thank you for visiting Mercedes-Benz of Union.

August 21, 2018

great experience! This was the best car buying experience EVER!! When I had an accident and my car was totaled but I was okay I knew that I had to get the same car. Ho More

by enitza01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Mercedes-Benz of Union responded

Hi! Thank you for leaving such a thoughtful review about your experience with Lenny and our dealership. We're glad to hear that you were treat so well throughout the entire sales process and you left feeling great about your purchase. Please feel free to contact us with anymore questions or concerns, if need be. Thank you for visiting Mercedes-Benz of Union.

August 21, 2018

Purchase of New Csr Lenny was awesome and would highly recommend him and your business. He made my experience pleasant smooth and no hassle. I? contact Daniel via email a More

by Welcome57!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Liguori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Mercedes-Benz of Union responded

Hi! Thank you for telling us about your experience with Lenny and Daniel. We're so happy to hear that they were able to get you exactly what you were looking for at the price that was right for you. If you need anything, please feel free to contact us. Thank you for shopping with Mercedes-Benz of Union.

August 20, 2018

Awesome!!!! The best experience one can ask for...! When looking for dealers for my first luxury car purchase, I came across Ray Catena of Union. Their mission More

by Shiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Mercedes-Benz of Union responded

Hi, Shiv. Thank you for telling us about your experience with Lenny. We're so happy to hear how great he made your first car buying experience and how well all of Mercedes-Benz of Union treat you and your family. If you have any questions or concerns, please feel free to reach out. Thank you for shopping with us!

August 17, 2018

Incredible experience and great person Being a person who works in the realm of sales and marketing, it's very easy for me to get turned away with sales processes. I was certain that I coul More

by Isabel92p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Mercedes-Benz of Union responded

Thank you for leaving such a great review about your experience with Lenny. We are so happy to hear that Lenny was able to get you the right choice for you while making the sales process so comfortable and easy. If you have any questions or concerns, please feel free to reach out. Thank for visiting us and we hope to see you again in the future!

August 16, 2018

enjoyable and hassle free Transaction was very professional and went very smoothly. Everyone was very helpful and the salesmen "Lenny" was great. He was experienced, very kno More

by Jays Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Mercedes-Benz of Union responded

Hi! Thank you for leaving such a great review about your experience at our dealership and with Lenny. We're so happy to hear how helpful he was throughout the process. If you have any more questions or concerns, don't hesitate to contact us.

August 16, 2018

The BEST car purchasing experience Going to Ray Catena of Union was the best car buying experience ever, for me and another family member. We worked with Lenny Inserra who was simply wo More

by KKhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Mercedes-Benz of Union responded

Hi! Thank you for leaving such a great review about your experience with Lenny. We are so happy to hear that Lenny went over and beyond to make you and your family comfortable. If you have any questions or concerns, please feel free to reach out. Thank for visiting us and we hope to see you again in the future!

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