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Mercedes-Benz of Union

Union, NJ

4.6
814 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 814 reviews

July 29, 2019

Excellent Service This is the fourth lease I’ve gotten with Ray Catena Mercedes Benz of Union and they never disappoint. I always have an excellent experience and this More

by tiareneemorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2019

Lenny Inserra is the best salesman! I had a wonderful experience working with Lenny Inserra. He went above and beyond to assist me in buying my first Mercedes Benz -- my dream car. I wil More

by lamelofchik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2019

Always treated like family! I have been dealing with ray catena service for many years they always give me A1 service my service technician (Jamie Rodgers) is top notch I would More

by Mercyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rodgers
July 03, 2019

Very Best Customer Service of All Time!! Howard Hughes was very passionate about finding the car that I wanted and he did just that. I appreciate his customer service due to the fact that he More

by IamLove1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Hughes
July 02, 2019

Hail to the Chief This man is a salesman extraordinaire. Howard absolutely made my year. I went to Mercedes, just to take a look at what they had. Mr. Hughes convinced More

by PatrickB.GLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Zimmerman, Howard Hughes
June 20, 2019

Great Service I would highly recommend this dealership. Lenny was fantastic and cognizant of our schedule. He had everything prepared and answered all our questions More

by debrasosa109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember the name of the person that should me all the operations of the car but he was very helpful., Howard Hughes
June 19, 2019

Highest standard of excellence !!!! Ultimate experience I would highly recommend Ray Catena Dealership! They found me the perfect car at a great price . I was treated like royalty. Lenny and the entire te More

by lana.imarket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2019

Great experience From start to finish excellent customer service. Lenny was a pleasure to work with - efficient, friendly, professional, transparent. I highly recomme More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2019

Since 2002 I have had my cars serviced at the union service station. Since 2002 we have purchased four Mercedes. I have always felt it’s not the sales department More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Grill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019

CT shopper I am in CT, and Lenny I was very helpful with information and photographs. My dad golfs near the dealership and did some recon for me. Lenny was cor More

by walt7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Liguori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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