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Mercedes-Benz of Union
Union, NJ
814 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 814 reviews
May 29, 2020
We had a wonderful experience with our Sales Rep. Lenny Inserra, he was very knowledgeable about the entire inventory and did a wonderful job helping my husband getting into a new car.. Inserra, he was very knowledgeable about the entire inventory and did a wonderful job helping my husband getting into a new car.. More
by SHIMGRACE55
May 26, 2020
This was definitely the best experience I’ve had with purchasing a new vehicle. Lenny made the process easy and comfortable! I loved my experience!! purchasing a new vehicle. Lenny made the process easy and comfortable! I loved my experience!! More
by jaeestubbs
Employees Worked With
May 07, 2020
This was the best dealership ever!!!!! I had some ups and downs with what I wanted and Joe was very patient with me and he never gave up on me. Joe pushed so hard to make sure I left with something. He’s ver downs with what I wanted and Joe was very patient with me and he never gave up on me. Joe pushed so hard to make sure I left with something. He’s very understanding and really care about his customers. He treat his customers really great and I felt very secure dealing with Joe. He tells you what it is and gets straight to the point. He doesn’t fabricate anything just to get the sale. Dan was also great at explaining the different features on my new car. This was the best experience ever. Thanks Joe and Dan! I will definitely recommend Joe to help with purchasing your new car! Great job guys More
by Jahade Wareham
Employees Worked With
Dan, Joseph Coutinho
April 29, 2020
Exceptional customer service from Harold King The service department is very efficient and performs what is needed in a timely fashion. And Harold takes great care of his customers and provides s The service department is very efficient and performs what is needed in a timely fashion. And Harold takes great care of his customers and provides sound advice for resolving issues. More
by barbl
Employees Worked With
Harold King
April 18, 2020
Victor I appreciate your business and honesty and professionalism. This is my second car and hoping to keep doing business with you in the near future. Victor you are very loyal and you have treated professionalism. This is my second car and hoping to keep doing business with you in the near future. Victor you are very loyal and you have treated me and my family with respect and has welcomed us to the ray catena family with open arms. Christopher bradfield sold me the car and he was great. He knew exactly what I wanted and got me the car That I exactly requested with no issues. He conducted himself very well with respect and very professional. I consider you guys like family as well. Thank you Victor and Chris I love my new car. More
by Ernie2486
April 13, 2020
Harold King is always a pleasure to work with. Had my issue resolved in just a few hours. Was nice enough to get me a loaner car too! Much appreciated issue resolved in just a few hours. Was nice enough to get me a loaner car too! Much appreciated More
by betta12373
Employees Worked With
Harold King
March 18, 2020
Mr. Howard Hughes I recently purchased a 2020 Mercedes-Benz 580gle from the Ray Catena dealership located in Union, NJ. I have been purchasing cars since 1974. Purc I recently purchased a 2020 Mercedes-Benz 580gle from the Ray Catena dealership located in Union, NJ. I have been purchasing cars since 1974. Purchasing cars in the past for me has not always been a pleasant experience. But then I met Mr. Howard Hughes. The professional courtesy/service provided to me by Mr. Hughes far exceeded any of my previous experiences with purchasing vehicles. In my humble estimation, Mr. Howard Hughes is a real asset to the Ray Catena dealership in Union, NJ. He is knowledgeable, honest, thorough and one who exudes integrity. I am appreciative of the EXCELLENT service provided to me. Looking forward to a long relationship with Mr. Hughes and this dealership. Rev. Andre' W. Milteer More
by amilteer
Employees Worked With
Howard Hughes
March 11, 2020
excellent customer service and work performed Jamie Rogers and Pat Medina are always available to the customer, know their products and exude professionalism. I have been with Ray Catena Union si Jamie Rogers and Pat Medina are always available to the customer, know their products and exude professionalism. I have been with Ray Catena Union since the first Mercedes purchase almost 10 years ago and the service department has always maintained a stellar level of service. Toni Giordano Picerno More
by toni
February 06, 2020
Excellent job at all time. As always Mr. Harold King, did a wonderful work! My issues was resolved right away on a timely manner. Thank you so much did a wonderful work! My issues was resolved right away on a timely manner. Thank you so much More
by Minocenci
Employees Worked With
Harold King
January 23, 2020
The transition was very easy and customer service was excellent. Lenny was very easy to talk to and he works with our budget from phone excellent. Lenny was very easy to talk to and he works with our budget from phone More
by deojimmy
