Mercedes-Benz of Union

Lenny is amazing as well as the rest of the staff! It genuinely feels like home when you enter the dealership. The service is top notch and everyone is very welcoming. I won’t go anywhere else! genuinely feels like home when you enter the dealership. The service is top notch and everyone is very welcoming. I won’t go anywhere else! More

Let me start by stating this is my third Mercedes Benz purchase so I do really like the brand. My experience with Lenny Inserra was by far the best car sale purchasing process I have been through. Lenny w purchase so I do really like the brand. My experience with Lenny Inserra was by far the best car sale purchasing process I have been through. Lenny was constantly upfront with me on certain options in the vehicle that he felt I would need based on the questions he asked me regarding my driving needs. I never felt he was selling me more guiding as a consultant which I really appreciated. The process around financing was straight forward with options to purchase or lease. Both Lenny and his manager get the customer experience piece of the business. They made it very easy to purchase the vehicle. More

Have been a loyal customer for many years. Rich is amazing he’s always going above and beyond making sure that he puts his customers first. amazing he’s always going above and beyond making sure that he puts his customers first. More

We had a wonderful experience with our Sales Rep. Lenny Inserra, he was very knowledgeable about the entire inventory and did a wonderful job helping my husband getting into a new car.. Inserra, he was very knowledgeable about the entire inventory and did a wonderful job helping my husband getting into a new car.. More

This was definitely the best experience I’ve had with purchasing a new vehicle. Lenny made the process easy and comfortable! I loved my experience!! purchasing a new vehicle. Lenny made the process easy and comfortable! I loved my experience!! More

This was the best dealership ever!!!!! I had some ups and downs with what I wanted and Joe was very patient with me and he never gave up on me. Joe pushed so hard to make sure I left with something. He’s ver downs with what I wanted and Joe was very patient with me and he never gave up on me. Joe pushed so hard to make sure I left with something. He’s very understanding and really care about his customers. He treat his customers really great and I felt very secure dealing with Joe. He tells you what it is and gets straight to the point. He doesn’t fabricate anything just to get the sale. Dan was also great at explaining the different features on my new car. This was the best experience ever. Thanks Joe and Dan! I will definitely recommend Joe to help with purchasing your new car! Great job guys More

Exceptional customer service from Harold King The service department is very efficient and performs what is needed in a timely fashion. And Harold takes great care of his customers and provides s The service department is very efficient and performs what is needed in a timely fashion. And Harold takes great care of his customers and provides sound advice for resolving issues. More

Victor I appreciate your business and honesty and professionalism. This is my second car and hoping to keep doing business with you in the near future. Victor you are very loyal and you have treated professionalism. This is my second car and hoping to keep doing business with you in the near future. Victor you are very loyal and you have treated me and my family with respect and has welcomed us to the ray catena family with open arms. Christopher bradfield sold me the car and he was great. He knew exactly what I wanted and got me the car That I exactly requested with no issues. He conducted himself very well with respect and very professional. I consider you guys like family as well. Thank you Victor and Chris I love my new car. More

Harold King is always a pleasure to work with. Had my issue resolved in just a few hours. Was nice enough to get me a loaner car too! Much appreciated issue resolved in just a few hours. Was nice enough to get me a loaner car too! Much appreciated More

Mr. Howard Hughes I recently purchased a 2020 Mercedes-Benz 580gle from the Ray Catena dealership located in Union, NJ. I have been purchasing cars since 1974. Purc I recently purchased a 2020 Mercedes-Benz 580gle from the Ray Catena dealership located in Union, NJ. I have been purchasing cars since 1974. Purchasing cars in the past for me has not always been a pleasant experience. But then I met Mr. Howard Hughes. The professional courtesy/service provided to me by Mr. Hughes far exceeded any of my previous experiences with purchasing vehicles. In my humble estimation, Mr. Howard Hughes is a real asset to the Ray Catena dealership in Union, NJ. He is knowledgeable, honest, thorough and one who exudes integrity. I am appreciative of the EXCELLENT service provided to me. Looking forward to a long relationship with Mr. Hughes and this dealership. Rev. Andre' W. Milteer More