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Mercedes-Benz of Union

Union, NJ

4.6
814 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 814 reviews

July 26, 2020

I loved working with Lenny. I would refer any of my friends to him. I love my new SUV! Thank you for your wonderful service. More

by leticiaroczey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2020

We went in on a reference from a friend to see Lenny. He was spectacular. He was very very friendly. He showed us the car and made the buy so simple. It was very straightforward. I would definitely go back More

by skmatharu05
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny
July 09, 2020

Felt safe (during pandemic) that was important!The service was very efficient and coordinated with other service departments. The technician who explained all the features of the car was very through More

by miralucy
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Outstanding Customer Service. Jamie in service is helpful, professional and provides prompt and efficient service. I feel comfortable that my cars are being serviced in the most competent dealership. More

by Minwebb
Recommend Dealer
Yes
Employees Worked With
Jim Wiecenski
June 23, 2020

Lenny made it so easy to purchase my car. He was amazing everything went smooth. He is a very professional and a very nice person also. Thank you so much. More

by yankee7
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2020

Just got our second car with Brett. Very easy process. He even delivered the car to our house since we are expecting our first child and we were hesitant with covid. He made the transaction stress free. Woul More

by courtneys820
Recommend Dealer
Yes
Employees Worked With
Brett Gardner
June 12, 2020

Nick demonstrates the meaning of Superb customer service! Nick was professional and courteous as well as quick to provide any assistance I needed! Thank you More

by Colleen Apter
Recommend Dealer
Yes
Employees Worked With
Nicholas Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2020

Lenny is amazing as well as the rest of the staff! It genuinely feels like home when you enter the dealership. The service is top notch and everyone is very welcoming. I won’t go anywhere else! More

by rodriiguez527
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2020

Let me start by stating this is my third Mercedes Benz purchase so I do really like the brand. My experience with Lenny Inserra was by far the best car sale purchasing process I have been through. Lenny w More

by wpencek
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020

Have been a loyal customer for many years. Rich is amazing he’s always going above and beyond making sure that he puts his customers first. More

by andrewali28
Recommend Dealer
Yes
Employees Worked With
Richard Kazdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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