Back

Mercedes-Benz of Union

Union, NJ

4.6
817 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
Contact Dealership

2585 Route 22 West

Union, NJ

07083

Directions

By Type

Showing 817 reviews

August 24, 2020

Lenny was outstanding to us from the moment we called into the dealership! We came all the way from Massachusetts to purchase our car. He helped us all the way through all the steps in purchasing the veh More

by Paul&Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

If you go to this dealership, please dont buy a car from this guy. VERY VERY IRRESPONSIBLE. He kept promise that we would get our car by the end of week, never happens. We have to keep call him to know the More

by janice10292000
Recommend Dealer
No
Employees Worked With
Aug 19, 2020 -

Mercedes-Benz of Union responded

Hello Mr. Ng, We are terribly sorry to hear about this as our goal is always to provide the absolute best experience possible. We will look into this matter in depth to learn from it and do better. Please feel free to reach out to me direct to discuss this further. Thank you, Dan Liguori

July 31, 2020

Me and my Husband went to look for car, when we stopped at that dealership and we were lucky to find Lenny to help us out, Lenny is very nice person that took good care of us, very professional, dedicated, More

by mariecjus
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny
July 26, 2020

I loved working with Lenny. I would refer any of my friends to him. I love my new SUV! Thank you for your wonderful service. More

by leticiaroczey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2020

We went in on a reference from a friend to see Lenny. He was spectacular. He was very very friendly. He showed us the car and made the buy so simple. It was very straightforward. I would definitely go back More

by skmatharu05
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny
July 09, 2020

Felt safe (during pandemic) that was important!The service was very efficient and coordinated with other service departments. The technician who explained all the features of the car was very through More

by miralucy
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Outstanding Customer Service. Jamie in service is helpful, professional and provides prompt and efficient service. I feel comfortable that my cars are being serviced in the most competent dealership. More

by Minwebb
Recommend Dealer
Yes
Employees Worked With
Jim Wiecenski
June 23, 2020

Lenny made it so easy to purchase my car. He was amazing everything went smooth. He is a very professional and a very nice person also. Thank you so much. More

by yankee7
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2020

Just got our second car with Brett. Very easy process. He even delivered the car to our house since we are expecting our first child and we were hesitant with covid. He made the transaction stress free. Woul More

by courtneys820
Recommend Dealer
Yes
Employees Worked With
Brett Gardner
June 12, 2020

Nick demonstrates the meaning of Superb customer service! Nick was professional and courteous as well as quick to provide any assistance I needed! Thank you More

by Colleen Apter
Recommend Dealer
Yes
Employees Worked With
Nicholas Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
18
...