Mercedes-Benz of Union

Nick Bradfield was not only extremely professional but also had an exemplary knowledge of the automotive industry. It was his experience and expertise that made my purchase fast and flawless. I was thrill also had an exemplary knowledge of the automotive industry. It was his experience and expertise that made my purchase fast and flawless. I was thrilled to have such a lovely experience. 5 stars and highly recommended. Definitely one of Mercedes best. More

Thanks John Farrell Great guy in sales Everything went great love the car thanks for answering all my questions see you when I pick up my plates Wayne T great love the car thanks for answering all my questions see you when I pick up my plates Wayne T More

Terrible dealer for sales. Dealer strung me along for over 15-16 months for a G63 build. Deposit placed Jan 2019, and as of July 2020, no delivery date, no confirmed build sheet aka no allocation. No re over 15-16 months for a G63 build. Deposit placed Jan 2019, and as of July 2020, no delivery date, no confirmed build sheet aka no allocation. No response from anyone at the dealership. I would AVOID Lenny Inserra (Sales) and Victor Kaczynski (Sales Manager) I’ve had great experience with Ray Catena’s dealership before, such as my R8 from Freehold but this MB dealer offers no communication, no apologies, nothing. More

Lenny is fantastic! This is the 2nd lease term I signed with him! Thanks for amazing service and delivering my new car right to my door Lenny! with him! Thanks for amazing service and delivering my new car right to my door Lenny! More

Ray Catena Mercedes-Benz of Union provided quality seamless service while I was in the market for buying a new car. I knew exactly what I wanted, and I knew that I wanted to buy a car and not lease a seamless service while I was in the market for buying a new car. I knew exactly what I wanted, and I knew that I wanted to buy a car and not lease a car. First off, the dealership is spotless, is taking the proper precautions against COVID-19 and everyone very professional. All of the employees are dressed to the nines and you can tell they care about what they do. Most importantly, they care about the customer, not just the commission they are making. I purchased a GLC 300 4MATIC. My salesman Christopher Bradfield was professional, kind, did not pressure me and was very quick during the buying process. Before I bought the car, I noticed a very small scratch on the back bumper. Christopher immediately went to his general manager to see if this would be able to be repaired. The general manager said absolutely, the car should be perfect for you. I bought the car on Saturday and Monday I was back in Union to get the car repaired. The repair service was taking a little longer than anticipated and naturally, I wanted a good cup of coffee while waiting. Christopher offered to have a personal driver drive me to the Starbucks down the street, I mean.. what other dealership would provide this service? After I returned, Christopher explained that it may take a while to repair it, so he offered to get me a loaner car. The loaner car was brand new and safe to drive and I felt comfortable. After my car was fixed, a driver drove my car back to Pennsylvania where I am from to drop my car off and pick up the loaner car. I traveled all the way to Union from Pennsylvania to buy a car from Ray Catena. My family has bought cars here before, but I was not expecting service like this. I was truly blown away. Thank you Ray Catena Mercedes-Benz of Union and Christopher Bradfield. You have gained a life long customer! I love my new car. Thank you! Elizabeth Kopp More

Lenny Inserra was very professional with me. He went over everything with me in details about my E-350 Mercedes warranty and everything. He help me put that Mercedes-Benz App on my phone. He when the ex over everything with me in details about my E-350 Mercedes warranty and everything. He help me put that Mercedes-Benz App on my phone. He when the extra mile to even call liberty mutual insurance to get me a great rate on my car insurance. My cousin referred me to Lenny and I’m going send a customer to Lenny as. W. Well. I was definitely satisfied. When I left the dealership. More

Edward Moravek is like a fine red wine. First time I came to MB in Union was 3 years ago to get my first MB and Edward made it so easy and comfortable. Super friendly, professional , he listens to you as a c to MB in Union was 3 years ago to get my first MB and Edward made it so easy and comfortable. Super friendly, professional , he listens to you as a customer and he delivers. This year , He exceeded my expectations again, If he got 100 last time , he is getting 110 this time. Thank you Ed. More

Lenny was outstanding to us from the moment we called into the dealership! We came all the way from Massachusetts to purchase our car. He helped us all the way through all the steps in purchasing the veh into the dealership! We came all the way from Massachusetts to purchase our car. He helped us all the way through all the steps in purchasing the vehicle. He was so professional, courteous, polite and knowledgeable. We have bought a lot of cars and Lenny was by far the best salesperson we have ever had in our lives!!!! The dealership is top notch. Very, very impressive! We would travel again from Massachusetts to purchase another vehicle with Lenny. More

Me and my Husband went to look for car, when we stopped at that dealership and we were lucky to find Lenny to help us out, Lenny is very nice person that took good care of us, very professional, dedicated, at that dealership and we were lucky to find Lenny to help us out, Lenny is very nice person that took good care of us, very professional, dedicated, motivated, friendly and respectful, took his time to go over everything and negotiate with the price which is was fabulous we bought the car the same day, he has patient and that tell you he loves what he does, and always return our phone calls. We had a great experience with him I will definitely go back and refer more people. All the staffs were nice especially we were go there at the desk someone always acknowledges us. Lenny is an asset for the company for sure. More