Mercedes-Benz of Union

All I can say is Lenny Inserra is the BEST hands down!!! Always professional, personable and accommadating. He's a perfect example of excellence. Thank you always positive "Lenny" Always professional, personable and accommadating. He's a perfect example of excellence. Thank you always positive "Lenny" More

Horrible service. I was overcharged and the work that I took my vehicle in for was never completed and they still expect me to pay, after I already paid for them to check an oil leak. They told me to drive took my vehicle in for was never completed and they still expect me to pay, after I already paid for them to check an oil leak. They told me to drive around for 3 weeks so that they could see where the oil leak was coming from and then they are charging me an additional $516.00 to look again. Every time I visit there is a new service manager. I purchased my other Mercedes from Contemporary Motor Cars and had the same Service rep for the entire 12 years. i will not be purchasing my next vehicle here or have them service it. I will be returning to Contemporary Motor Cars or BMW. More

Excellent service, focused on ensuring the client is happy This is my second Mercedes lease with Lenny. I’ve always had a great experience at this dealer with Lenny and this time was no different. He happy This is my second Mercedes lease with Lenny. I’ve always had a great experience at this dealer with Lenny and this time was no different. He was incredibly helpful and patient in helping me find the GLC that had all the options I wanted. Throughout the process Lenny was very responsive and kept me well informed on the status of my new car. Additionally, Lenny was up front with everything and worked to get the best deal for me. If you’re in the market for a Mercedes, I would definitely recommend working with Lenny. I’m sure I will be back again in a few years! More

I typically don’t write reviews but after having such a great experience with Lenny and Vic, I felt like it was necessary. I was shopping for a vehicle online for 3 months before I decided that the new GLB great experience with Lenny and Vic, I felt like it was necessary. I was shopping for a vehicle online for 3 months before I decided that the new GLB had all of the features I was looking for in replacement of my BMW X1. I spoke to Lenny over the phone and he was polite, professional and friendly. When I decided to come in for a test drive, he listened to all of my needs and wants and never pushed me into a car like your typical sales person. Instead, he found me exactly what I wanted. He was up front about the wait that it takes to get the car in, the process and did everything possible to make the numbers work. No hidden fees, no surprises, just an overall great experience. Vic also played a big part in sealing the deal and was understanding towards my needs. I was a little skeptical visiting this location because of the negative reviews but honestly, hands down one of the best experiences I’ve had buying a car. Great job you guys and thank youuuuuuu! More

I hated mercedes when I have to deal with this dealer.my I hated mercedes when I have to deal with this dealer. my car was in an accident and keys were lost. the car stayed for over 4 weeks until they made I hated mercedes when I have to deal with this dealer. my car was in an accident and keys were lost. the car stayed for over 4 weeks until they made the single key. The sales person responsible assigned to deal with me (a lady, her name is Joe)is not existing always "she is away from her desk" or "she didn't come today". They didn't give me a reference to use when I call and every time you call you have to tell the story from the beginning. Some time they put me on hold for more than 40 minutes. The manager of the parts department "Jime" was soo rude. They charged me almost $1200 for one single key. You are handcuffed when your car is not running and you have to tow the car to their shop and you can not make this key anywhere else. I will burn my car before I have to deal with this dealer next time. More

I am extremely satisfy with the service I received from Mr Lenny Inserra at the Ray Catena Mercedes Benz in Union. In 2015 I walked in and bought a C-300. I said this my dream and I was pleased with it. Mr Lenny Inserra at the Ray Catena Mercedes Benz in Union. In 2015 I walked in and bought a C-300. I said this my dream and I was pleased with it. However, Lenny kept me up-to-date on the new models. I decided to trade in my car, and got a 2021 GLA250. OMG!! Am in love!! Again Lenny walked me through and helped me make the right decision. He kept my payments confortable. I highly recommend Lenny. His priority is keeping his clients informed and satisfied More

Excellent service and awesome experience making business with Mercedes Benz of Union, I want to shout out the incomparable Lenny Insierra for all his great work!!! #highlyrecommended with Mercedes Benz of Union, I want to shout out the incomparable Lenny Insierra for all his great work!!! #highlyrecommended More

Mia is the reason why we go to ray catena. She is amazing. She is very reasonable and caring. She always has your best interest at heart. amazing. She is very reasonable and caring. She always has your best interest at heart. More

Very professional and accommodating! Lenny took his time to explain everything about the details of the car. Every time I call Lenny he always takes my calls or gets back to me right away. This is the 2nd to explain everything about the details of the car. Every time I call Lenny he always takes my calls or gets back to me right away. This is the 2nd GLA 250 I purchased from Mercedes. More

Hello Lenny,Thank you for making my first car purchase a Hello Lenny, Thank you for making my first car purchase a wonderful experience. You are a phenomenal person / sales rep for Mercedes Benz Corp. Quad Hello Lenny, Thank you for making my first car purchase a wonderful experience. You are a phenomenal person / sales rep for Mercedes Benz Corp. Quadriyyah More