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Mercedes-Benz of Union

Union, NJ

4.6
814 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 814 reviews

December 09, 2021

I appreciate the great energy, friendly, directness, and the accessibility (my salesperson Lenny makes himself available or gives schedule ahead to ensure communication). More

by HappyHurtE350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

HappyHurtE350 responded

Thank you for all your assistance!

December 08, 2021

I’ve had a positive experience with Ray Catena for about 6 years now until recently. I’m going to assume that Covid has caused the staff to become so insensitive to others. I will no longer continue to supp More

by Byrdmuhammad212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t care that much
November 20, 2021

This is the place to go for your new Benz and when get there ask for Lenny he’s the man you will want to deal with Service was excellent they treat you like family feed you and put you in your new car and More

by Genevadix17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Extremely great service from the entire team. They keep you informed on status along the way. Lenny was very clear in the terms of the lease as well as the specs of the vehicle being built. He even gave me More

by rohinbepat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

This is my second time buying a car from Lenny and He is always a pleasure working with Him. He goes above and beyond for his customers. More

by Sokirton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Lenny is absolutely great.He went out of his way several Lenny is absolutely great. He went out of his way several times to make sure we were satisfied with our purchase. When he could not find the SUV with More

by MOI.S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Tim Eberle helped me pick out my brand new Mercedes and he did it flawlessly. I wasn't sure what to go with and he nailed my personal taste, spot on! He was knowledgable, consistent, relatable, and knew ex More

by Mercedes Lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Eberle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Excellent dealership, Brian Walsh took care of every question or concern I had. From start to finish very professional. also everyone at this dealership was easy and smart to deal with More

by ncontey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

Lenny is the best. He goes out of his way to satisfy his customers. From now on, we will only use Lenny for our future car purchases. More

by Ncal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

Great customer service, dealership is clean and comfortable. My salesman was the best!!! Love my new convertible. Looking forward to doing business again in the future. More

by Cinjoe33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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