Mercedes-Benz of Union

I did not intend to purchase a car. Lenny was sincerely informative and with no pressure. The manager sealed the deal that suited me best and I drove away with a great car. My experienc Lenny was sincerely informative and with no pressure. The manager sealed the deal that suited me best and I drove away with a great car. My experience this time around with Ray Catena was light years better than years ago. . More

Lenny is always willing to help me out and gives me a good deal all the time ,that's why this is my third time leasing with him. good deal all the time ,that's why this is my third time leasing with him. More

I had an outstanding experience working with Jessica during my recent vehicle purchase. From the moment I stepped into the dealership, she demonstrated a high level of professionalism, product knowledge during my recent vehicle purchase. From the moment I stepped into the dealership, she demonstrated a high level of professionalism, product knowledge, and genuine enthusiasm. Jessica took the time to understand my needs and preferences, and guided me through the entire process with patience and transparency. What truly stood out was her ability to make the experience feel seamless and stress-free. She was attentive without being pushy, answered all my questions thoroughly, and went above and beyond to ensure I was comfortable with every decision. Her attention to detail, follow-up, and commitment to customer satisfaction reflect the excellence one expects from the Mercedes-Benz brand. Jessica is an incredible asset to your team and embodies the values of luxury, trust, and customer-centricity. I highly recommend her to anyone looking for a truly premium car-buying experience. More

Walking into Ray Catena of Union was a wonderful experience for me. From start to finish, everyone was so welcoming and very professional. Jessica who was my saleswomen, was professional, attentive experience for me. From start to finish, everyone was so welcoming and very professional. Jessica who was my saleswomen, was professional, attentive and took care of all my wants and needs. She was patient, knowledgeable, and it didn’t feel like your normal high pressure/pushy experience. I felt the genuine excitement and joy from Jessica that she was happy for me and my new purchase. I’d recommend Mercedes Benz of Union to anyone! More

From the time I first walked through the front door till the time I drove home my new Mercedes I was treated like a special customer. I’ve been buying new cars for 50 years and this experience has been the the time I drove home my new Mercedes I was treated like a special customer. I’ve been buying new cars for 50 years and this experience has been the absolute best. I want to give Ryan Natale a special thanks for making my purchase as easy as possible. I often said buying a new car was like going to the dentist for a root canal but that all changed when I went to Ray Catena of Union and met Ryan Natale. He kept me informed of the whole process, from the build date in Germany to the ship date to the US. I knew exactly what was happening. I could not be more pleased with the service I received at this dealership. If you go there ask for Ryan Natale and you will be assured of the same level of service I received. 👍 More

The Mercedes Benz experience in Union, NJ is unparalleled. Pure example of upper echelon. From top to bottom. Begging to end. unparalleled. Pure example of upper echelon. From top to bottom. Begging to end. More

Easy to do business with, working with Jessica was a pleasurable experience. She is extremely knowledgeable, friendly, and approachable, pleasurable experience. She is extremely knowledgeable, friendly, and approachable, More

Lenny was professional and knowledgeable throughout the entire car sales process. What I especially appreciated was that he offered me a test drive after I came just to see the interior colors of the GLC 4 entire car sales process. What I especially appreciated was that he offered me a test drive after I came just to see the interior colors of the GLC 43. As a woman, this meant quite a lot to me. The experience just got better from there. Once Lenny helped us to understand the options available on the vehicle, he found us the exact car we were looking for. Lenny’s closing process and the paperwork experience were a breeze—no high pressure anything, integrity through to the last step! The post sale care and car tutorial were excellent. Our next Mercedes purchase will be with Lenny and Ray Catena of Union—a well run organization! More

I cannot say enough good things about Ray Catena Mercedes Benz of Union, New Jersey. Lenny Inserra is the car best sales person I’ve ever worked with. There was absolutely no pressure and just a genuine d Benz of Union, New Jersey. Lenny Inserra is the car best sales person I’ve ever worked with. There was absolutely no pressure and just a genuine desire to be helpful. The dealership itself is beautiful, immaculate and spacious. The entire staff are welcoming and helpful. There’s not another dealership that can compare. My wife has been a repeat customer of the dealership and Mr. Inserra in particular. I had been a Lexus devotee for decades . But after several disappointing experiences of late, I decided to switch and I’m extremely happy that I did. More

Exactly what a luxury car buying experience should be! We’ve been buying and leasing new cars for over 30 years and have never had a completely positive dealership experience. Until we met Jessica that is We’ve been buying and leasing new cars for over 30 years and have never had a completely positive dealership experience. Until we met Jessica that is. There was no making us wait while “checking with the manager” on pricing, no finance manager nonsense, no hard upsells, etc. Just a very efficient and straightforward process from start to finish. We weren’t necessarily planning on our next car being a Mercedes, but based on this experience, it may just have to be. We hope Jessica is there when we’re back in the market. More