Mercedes-Benz of Tysons Corner

After a bumpy start with the service shop on our 12,000 mile check-up, I am pleased with the transaction. A rep called to assure that their work was satisfactory, and when made aware of our concerns, they mile check-up, I am pleased with the transaction. A rep called to assure that their work was satisfactory, and when made aware of our concerns, they were addressed. Further, the shop completed the work on time and also did a fine job washing and otherwise cleaning the car. All said and done, we were pleased. We will continue to use the service shop, and in the end, that is as glowing a commendation as possible. More

This is a first rate operation. I walked into the showroom and drove away with a new Mercedes Benz within 2 hours! I traded in my 2009 E-350 for an upgraded 2011 E350 and the process was very smooth showroom and drove away with a new Mercedes Benz within 2 hours! I traded in my 2009 E-350 for an upgraded 2011 E350 and the process was very smooth - no hassles. Demitri took the time to review my service record history with Mercedes to better understand me as a customer. I consider this - doing your homework! He had 2 automobiles ready for me to test drive when I arrived last Friday afternoon. The new E-350 really sells itself - it is a great value. Leo and Waqner finalized the deal by giving me top value for my trade in and working out manageable monthly payments to fit my budget. Everyone at the dealership, from the receptionist to the mechanics are consistent in their committment to customer service. More

Clayton and his sales manager were very welcoming and knowledgeable, and they answered all my questions. I purchased a new E350 and would recommend this dealership to anyone. I will likely drive there knowledgeable, and they answered all my questions. I purchased a new E350 and would recommend this dealership to anyone. I will likely drive there for service because my impression of this location is so good; I live in Edgewater, MD so it is quite a distance. I am VERY happy with my purchase and with the customer service I received. More

I had a lease that was coming to an end and not only did Demitri find me a car with the options that I wanted he went out of his way to make the deal happen. I felt like he was in my corner and helped me n Demitri find me a car with the options that I wanted he went out of his way to make the deal happen. I felt like he was in my corner and helped me negotiate the best deal that I think I could have gotten. I highly recommend HBL since this is our 4th car that we have purchased or leased from them since 1996. More

Mary typically handles new car sales and was kind enough to assist in our purchase of a used vehicle. At no time did we feel she was bothered or uninterested in assisting us. She was very professional and to assist in our purchase of a used vehicle. At no time did we feel she was bothered or uninterested in assisting us. She was very professional and informative. What she did not know about the vehicle or process, she obtained the information, down to every detail. At no time did we feel pressure or a "sales" pitch during our experience. Mary followed through on all matters pertaining to the sale. She was always professional and cordial and we would have no problem referring her to anyone in the future. Please let her know that our experience could not have gone any better. More

I have visited a lot of luxury car dealerships over the last several weeks, but I have honestly not met people as honest, respectable, and easy to work with as this bunch at Tysons Mercedes. They gave me last several weeks, but I have honestly not met people as honest, respectable, and easy to work with as this bunch at Tysons Mercedes. They gave me a great price for my new 2010 C 300 and my junky trade in. They listened to me and really catered to my needs as a first time car buyer. Most important to me, they treated me with respect, which I have found surprisingly lacking at other luxury car dealerships. I was able to speak direcrtly and deal openly with the sales manager, Wagner. I found this efficienct and productive, and he definitely closed the deal. The business manager, Leo, was hilarious and did not try to sell me a whole bunch of packages I don't need. He treated me like we were old friends, and I felt very comfortable settling the financial details with him. Finally, I must say a word on my 2 sales reps, Rosanne and Mary. Rosanne was knowledgeable and confident, 2 qualities I find very reassuring when making such a purchase. My other rep, Mary, was a true sweet-heart and hugged me when I left the dealership. I can see that she takes her work personally. I will 100%, most defintely come back to buy my next car at Tysons Mercedes -- with this team of guys and gals. Thank you! More

I worked with Fez Shahid and received excellent service. Mercedes Benz of Tysons Corner gave me a wonderful price on my new vehicle and i will definitely recommend them to family and friends.. GREAT experie Mercedes Benz of Tysons Corner gave me a wonderful price on my new vehicle and i will definitely recommend them to family and friends.. GREAT experience! I will come back for any other vehicle purchasing needs! More

This was our first experience purchasing a Mercedes and it was excellent! We had been searching for the new ML450 hybrid for a few months with no luck. We saw that Mercedes in Tysons had one and called rig it was excellent! We had been searching for the new ML450 hybrid for a few months with no luck. We saw that Mercedes in Tysons had one and called right away. We were fortunate enough to end up working with Clayton Garrett in new car sales. Clayton went above and beyond to make sure that he had the right car for us and we came in the very next day to lease it. He had taken extra time to get to the office early and become familiar with the car before we arrived. He was extremely pleasant to deal with during the entire process and has been in constant communication with us afterwards to make sure that we had everything we needed. I know that we will be coming back to Mercedes in Tysons for future purchases and I highly recommend Clayton to anyone! More

Bill Detwiler was fantastic! He took time with us; even after the lease was finalized. He even gave us his cell phone number. He told us to stop by anytime we wanted any help with the various on-board after the lease was finalized. He even gave us his cell phone number. He told us to stop by anytime we wanted any help with the various on-board systems. Leo, the lease manager was also great. We traded in our 2000 ML-320 (which we purchased here also). It was a great car and it was said saying goodby to it. Hopefully, we will feel the same about the new ML-350 when it comes time to trade it in. Overall, I would highly recommend this dealership!! More

We haven't bought a car there yet but our shopping experience so far with Mercedes Benz of Tysons Corner and Sales Consultant Bill Detwiler will bring us back there as soon as we're ready to buy. Bill experience so far with Mercedes Benz of Tysons Corner and Sales Consultant Bill Detwiler will bring us back there as soon as we're ready to buy. Bill is exceptionally knowledgable and sincerely friendly. There was no pressure and all of our questions were answered thoroughly. Bill's experience in both sales and service is a real plus. It was a total pleasure to work with him. The dealership overall also makes a great impression. We toured the service department as well and it was cleanest and most luxurious one I have ever seen. More