Mercedes-Benz of Tysons Corner

I was greeted by a warm personable salesman "Ayman Elasady." He made the entire experience very pleasant. I did not feel pressured into buying a vehicle, and felt that i received a very good dealer Elasady." He made the entire experience very pleasant. I did not feel pressured into buying a vehicle, and felt that i received a very good dealer on the lease of a new car. I thought the sales person was very knowledgeable and I would recommend Ayman to my friends. More

I recently purchased my first Mercedes Benz with this dealership and I would have to say that the people I worked with were all very nice and helpful, and made the whole buying experience as smooth as po dealership and I would have to say that the people I worked with were all very nice and helpful, and made the whole buying experience as smooth as possible. Originally I walked on to the lot not even expecting to buy a car, but was approached quickly by Clayton Garret who was very helpful and not pushy during the whole sales pitch (big plus for me since I hate being pressured!). He listened to my criteria and quickly found me what would soon be my future car (a C300). During the test drive he answered all my questions and definitely put me at ease with his friendly attitude and manner. Even when it came down to the pricing it was all handled very efficient without a lot of back and forth or haggling which I also hate. As for the financing, I worked with Leo Dionisio who was also very helpful with the paperwork and maintenance/warranty options. Overall, I was in and out with my future car in less than 3 hours. I would highly recommend this dealership and in particular the two people I worked with. More

My E430 4 MATIC is nine years old. I brought it in for its regular service plus some wear tear repairs on the ECS, rear drive and axle, brakes, etc with over 127,000 miles on it. Sam and Bobby did an abs its regular service plus some wear tear repairs on the ECS, rear drive and axle, brakes, etc with over 127,000 miles on it. Sam and Bobby did an absolutely awesome job on the car and now it drives as if it just arrived from Stuttgart. Purrs like a kitten, quite, and drives magnificently. Thanks much!! More

I see all these review's on here kissing butt to this dealership and the service people and the manager. It is obviously employees writing these reviews. Mercedes-Benz of Tyson's is a train wreck as far dealership and the service people and the manager. It is obviously employees writing these reviews. Mercedes-Benz of Tyson's is a train wreck as far as there service department goes. I go there only because it is right next door to my work and usually I take a day off work if I have to take my car there it's so horrible. My last visit I think I worked with my 11th service advisor. Knowing about the car business somewhat I know its a high turnover business but this dealer keeps no advisors for any length of time except for one guy but I think he is gone now also. I now go to American Service Center were true professional's take care of me every time.Just by the pricing at MB Tyson's I can see they only have one thing in mind and thats ripping customers off. Also there advisor's are not trained and or even seem to care because they are only going to be there a few week's anyway.I will never step foot in that factory again. Beware of this Dealership. Just an opinion of course so take it how you like. More

I found Mercedes of Tyson's Corner when I was shopping for a Jaguar XJR. I can't believe it when I saw that the dealer was selling the 2004 Jaguar XJR with 41k miles. Anyway, the sales person who took for a Jaguar XJR. I can't believe it when I saw that the dealer was selling the 2004 Jaguar XJR with 41k miles. Anyway, the sales person who took care of me was Barbara Sisco. Let me tell you about Barbara, she is a rare sales woman. Yes, she is a lady and she was wonderful to work with. I work at the IRS Headquarter in New Carrollton and I was busy because the April 18 tax deadline was near. Barbara was willing to drive the car to the IRS office which I really appreciated very much. She made the process of buying the car very painless and very easy. She basically disclosed the condition of the car thoroughly to me before I bought it. The only thing that she missed was the extra key. Barbara told me that the Jaguar had 2 sets of key but there was only one key. Well no body is perfect and I don't expect Barbara to be 100% perfect because she was pretty much honest from the beginning and she was extremely helpful. The tires were flagged during Maryland inspection but the inspector said that they need to be changed pretty soon. It was expected for a used car, so I bought 4 set of new tires online for the Jaguar. She told me that the car was flawless and wow the Jaguar XJR was clean. Even my friends at work were very impressed! They said that the car was shiny and it is in a like new condition! I love the fact that I didn't have to drive from Maryland to Virginia to do the paper work, Barbara Sisco basically made my life easier. She emailed all the paper work that I need to sign and fax them back to the dealership from the comfort of my own house! When she arrived at the IRS, I basically had to sign few paper work and I had to give her the check. Anyway, thank you very much Barbara for being very patient, accommodating, honest and pleasant to deal with. I wish the best in your career in car sales! I recommend you to talk to her when you go to the Mercedes of Tyson's Corner. She will make you a happy buyer! More

My husband and I are very satisfied with the sales experience we had at Mercedes-Benz of Tysons Corner. We are a first time buyer of MB and we were given a no-hassle sale. My husband doesn't like th experience we had at Mercedes-Benz of Tysons Corner. We are a first time buyer of MB and we were given a no-hassle sale. My husband doesn't like the back and forth of negotiating a sale. He knows what he wants and what price he's willing to pay and Edward Moore made sure he got what it took to make the sale. The car is terrific and we are loving it. We may have to go back when my Toyota Sienna is ready to be replaced. Great service, great price. Thanks to Edward! Tori Aulabaugh Fairfax, VA More

This may be the place to buy but think again about the service. We have been using them for years. My wife father used them for many years. After today I never will use them again. Why? They never service. We have been using them for years. My wife father used them for many years. After today I never will use them again. Why? They never remember to turn the nag light off for service anymore. The car has been in twice, maybe three times, for the A/C. They have only made it worse. Over the years they tried to sell us on unnecessary repairs. Always the S belt. My favorite was the woman service tech who told my wife that we needed new tires ASAP! I had just put four brand new tires on the car less than 6,000 miles before. The other was when we picked up the car and it smelled like tacos inside. Someone had lunch in there. I complained. They promised $200 off the next service call. The next service call they had no record of the promise. Today it was the same old BS. Why did we keep going? Habit. Because my wife FIL went for years and still does. We just bought a Porsche from the Penske Group. I hope their service dept is better. UPDATE Apparently the dealership reads these comments. For all I know it could be a dealership website. Regardless, the response from HBL was very good. So we will continue as customers. We shall see. More

Mike was friendly, accomodating, and best of all, didn't judge me based on my age or appearence. Other Mercedes and BMW dealesr i've walked into have brushed me off based on that. Mike was eager to help me, judge me based on my age or appearence. Other Mercedes and BMW dealesr i've walked into have brushed me off based on that. Mike was eager to help me, took me for a test drive right away no questions asked, and got me top dollar for my trade in. He didn't pressure me and emailed me with updates. When I wanted a little more money knocked off the car for some minor dings etc, Fred D. (Manager) worked with Mike and came to a number that worked for both of us. A week later, I asked if I could have the car aligned because it was showing some uneven wear, Fred let me come in without argument and get that done. It was overall a pleasant and satisfying experience. I'd definitely come here again. Both of them treated me with respect and made me feel valued as a customer. Coming from Nissan, it's a stellar jump. Bravo More

I've never been treated so fair by a car dealership/salesperson. Talking with Barbara was like talking with a friend and she made the sales experience fun, friendly, and expedient. She is dealership/salesperson. Talking with Barbara was like talking with a friend and she made the sales experience fun, friendly, and expedient. She is not the stereotypical car salesperson and I will choose to go back to her as well as send as many people as I can to her. I did not feel cheated--as I have been previously--and she was more than fair with me. I thoroughly enjoyed the experience and would recommend her and the dealer to anyone looking. More

This was our first encounter with this dealership. The expertise and professionalism of our sales representative was the primary reason we purchased the vehicle. We also have previously owned two other M expertise and professionalism of our sales representative was the primary reason we purchased the vehicle. We also have previously owned two other Mercedes and have been very satisfied with the quality and performance. More