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Mercedes-Benz of Tysons Corner
Vienna, VA
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I was greeted enthusiastically by Ayman Elasady immediately when I arrived. He had the new vehicle prominently parked at the front of the dealership for my convenience. After test driving and evalu immediately when I arrived. He had the new vehicle prominently parked at the front of the dealership for my convenience. After test driving and evaluating the unit, we began earnest and amicable negotiation toward a final price. John Colon, the Sales Manage, entered the discussion and indicated that, although past closing time, they would make the deal work and do the final preps on the GLK for me to drive it home on that Saturday night. We never got contentious in our discussion and did arrive at a satisfactory deal in a relatively short amount of time. At all times I felt that I was treated professionally, courteously, and respectfully by them and by everyone at the dealership. This is my first purchase of a "luxury" car and I must say that the sales/dealership experience lived up to the reputation of the Mercedes-Benz brand. More
The salesman we worked with was very professional and attentive. He knew the car features very well. He was very patient and was able to answer all of our questions. We would give him 5 out of 5 stars attentive. He knew the car features very well. He was very patient and was able to answer all of our questions. We would give him 5 out of 5 stars for certain!!! We would highly recommend working with him and would buy from him again. More
On October 3, 2011, I decided to pay a visit to Mercedes Benz of Tyson, and look at their inventory of previously own C-class 300. A couple of weeks before I tested a couple of BMW's Series 3 (328i)at other Benz of Tyson, and look at their inventory of previously own C-class 300. A couple of weeks before I tested a couple of BMW's Series 3 (328i)at other dealers. I was looking for a vehicle mid-sized, V-6, with a responsive engine, good handling, good suspension, good braking, all wheel drive and most of all, a pleasure to drive. To my surprice I found all of those qualities in the Benz C-300 4Matic Sport. When I took it for a drive with one of the sales people (Mike Skarlatos)I was sold. Mike took his time to explain all the gadgets and whistlers that the vehicle have, specially the way it handles. The reason I chosed Tyson's, was because that day,the weather was cloudy, rainy and cold and Mike came outside out of the comfort zone of their nice facility and introduced himself, greeted me and make me feel welcome. The service related to the financing with Ms. Saab was very fast, courteous, proffesional and she also took her time to explain all the options available related to The financing and warranties. The rest is history and I am ejoying my vehicle. So if you are looking for a dealer that have pressional personnel with knowledge about their product and a place were you can develop a relationship for the preventive maitenance of the vehicle, look no further and give Mercedes Benz of Tyson's Corner in Virginia a chance. Respectfully; R.A. Colon Vehicle Skills Instructor (EVOC) Local Law Enforcement Agency More
We bought a GLK350 from MB of Tysons and had the best car buying experience. If you live in the DC Metro area and looking to buy a Mercedes-Benz, I would highly recommend this place. Ayman was very nice to buying experience. If you live in the DC Metro area and looking to buy a Mercedes-Benz, I would highly recommend this place. Ayman was very nice to work with and very professional. The best part is being an internet sales person he cuts through the chase (haggling) and shares valuable pricing insight which made our decision easy. I only wish other dealerships learn from this review and train their "Sales People" to be as straight forward and customer-oriented. More
A few weeks ago, I decided it was time to trade in my several year old SUV and buy a new, more fuel efficient car. After considerable research, I decided to purchase the 2012 Mercedes Benz MB350 BlueTEC. several year old SUV and buy a new, more fuel efficient car. After considerable research, I decided to purchase the 2012 Mercedes Benz MB350 BlueTEC. Much to my surprise, I discovered that many others like me had made the same decision and finding a MB350 BlueTEC was going to be a little more challenging that I thought. I contacted several area Mercedes Benz dealers and was disappointed in how evasive some were and how slow to respond others were as well. That is, all but Mercedes Benz Tysons Corner and their Internet Sales Manager, Ayman Elasady. Ayman responded promptly, courteously, and with the kind of detail new car buyers need to make an informed decision. After a few email exchanges and a couple of quick telephone calls, we agreed to meet at the dealership for a test drive and talk about the MB350. I couldn't have asked for a better experience! I was sold on the car after only a few miles of driving, sold on the dealership once I looked at their well organized and spacious facility, and especially sold on Ayman and his professional and patient approach. Three hours after driving in I left with my new MB350 BlueTEC. So...here's my advice: Choose Mercedes Benz Tysons Corner as your dealer and you won't be disappointed. Next, call Ayman and ask him to help you find the Mercedes Benz you've always wanted. You'll end up like me...a very satisfied customer eager to pass the news on to the next prospective buyer. More
During a visit to the D.C.area from 2 through 4 October 2011, I became worried about a strange noise emanating from my 2004 E320 station wagon. Whenever I accelerated from a standing position, I would hear 2011, I became worried about a strange noise emanating from my 2004 E320 station wagon. Whenever I accelerated from a standing position, I would hear a squeaky, groaning or moaning noise that I thought came from the right rear wheel. Unwilling to make the long 440 mile drive back to Ocean Isle Beach in N.C. without knowing what the problem was or having it taken care of, I called my long-time service representative, B.J. Alger, on Monday afternoon, explained the situation and asked whether he could make an emergency appointment for me the following day as I had to be back in N.C. the evening of Tuesday but was prepared to spend another night in the D.C. area if a repair would take longer. On Tuesday morning at 10.30 I pulled into the service area and within 5 minutes Michael Peyton (System Technician, Master Certified) asked me to drive him around for a minute or two so that he could listen to the noise. He heard it and stated unless he could look underneath the car he could not be sure what caused the noise which he thought came from the front. The possibilities, according to him, ranged from failing engine mounts to drive train trouble. Ten minutes later he was back with a big smile on his face and asked me to drive him around again. This time the noise was gone. It turned out that a piece of wood about 5 inches long and 1 inch thick had become wedged between two metal plates near the transfer case. During acceleration this caused the plates to vibrate and produce the noise that had worried me. Time spent at Mercedes Tysons Corner: 30 minutes. Cost: $ 0. By 11.00 a.m I was on my way to N.C. and I could not have been more satisfied with the service I received. Manfred von Nordheim More
Bought a 2011 e-350 from M-B of Tyson's Corner. I am from New Jersey and bought the car in Virginia. I got a tremendous deal and the car that I wanted. Ayman Elasade was the Internet salesman. Everyone at th New Jersey and bought the car in Virginia. I got a tremendous deal and the car that I wanted. Ayman Elasade was the Internet salesman. Everyone at the dealership was courteous and professional.Ayman accepted my offer and there was no haggling at all. In the future I will by only from M-B of Tysons' Corner, the dealers in New York, New Jersey have to learn from them how to treat customers and make deals. More
Tysons Corner Mercedes has a freindly and clean Tysons Corner Mercedes has a freindly and clean atmosphere. We went in to see the CLS 63 AMG that Alan Khani requested us to and fell in love with Tysons Corner Mercedes has a freindly and clean atmosphere. We went in to see the CLS 63 AMG that Alan Khani requested us to and fell in love with it!!! Demetri Giannakopoulos spent half the day with us comparing vehicles of which color and model we wanted to have and left two days later with a new Mercedes!!! Thank you Alan Khani and Demetri Giannakopoulos. More
Without question: Credibilty ! The salesperson was excellent: c,ustomer satisfaction driven, open, honest, candid. Could see the pride in working for the dealership and selling Mercedes cars. excellent: c,ustomer satisfaction driven, open, honest, candid. Could see the pride in working for the dealership and selling Mercedes cars. More