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Mercedes-Benz of Tysons Corner
Vienna, VA
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We have always had a great experience here. We bought the car elsewhere but have it serviced here because they are so great. Everyone is extremely helpful. We get phone calls updating us on the status the car elsewhere but have it serviced here because they are so great. Everyone is extremely helpful. We get phone calls updating us on the status of service and if there is a delay from the original time promised. We usually get our car before time promised. Sam is fabulous. Highly recommend using them. More
Recently, I brought my GL Mercedes in for a check. Sam Recently, I brought my GL Mercedes in for a check. Sam Rashidi my service advisor was incredibly helpful as he always is when I come in to the deal Recently, I brought my GL Mercedes in for a check. Sam Rashidi my service advisor was incredibly helpful as he always is when I come in to the dealership. The quality of service and attention to detail is always prestine. I attribute this to Sam and the diligent care he provides. I am grateful to have such a trustworthy person to go to with my automobile needs. Thank you and keep up the great work! Debi Saba More
I had a 9:00 appointment and I was met, promptly and courteously, at the front door of the dealership. Before my appointment with the sales consultant I used the internet to search their inventory, courteously, at the front door of the dealership. Before my appointment with the sales consultant I used the internet to search their inventory, and had an opportunity to discuss the potential purchase with one of their service advisors, so I already knew what I wanted. The friendliness and professionalism of the sales consultant (Edward Moore), and a test drive, closed the deal. The actual purchase (i.e. the paperwork and signatures) was pleasant, and FAST. I was thoroughly pleased with the process. More
I purchased a used Mercedes from MB of Tyson's Corner. The experience was exceptional. I traveled from Philadelphia, and was met by Michael Skarlatos, my Sales Rep, when I arrived at the Metro station. Be The experience was exceptional. I traveled from Philadelphia, and was met by Michael Skarlatos, my Sales Rep, when I arrived at the Metro station. Because I had seen the car on the internet, I had not had the opportunity to meet Michael. However, we had been in contact several times by phone and he had sent me sample paperwork so I arrived with full knowledge of the dealership and the people I would be working with. As a result, the purchasing process was excellent. Everyone, especially Michael and the Sales Manager Fred respected my time and did everything to make my buying experience pleasant, from having the car fully prepped when I arrived to stressing the purchase decision was mine, IE no pressure. I test drove the car, it was exactly as Michael had represented and at an excellent price as listed on the internet. After the test drive, Michael made certain I understood the car's features Michael is a real professional. I highly recommend him to anyone considering purchasing a vehicle as a local resident or remote internet customer. Being a car buff, I am familiar with the Penske name and what he has contributed to the automobile business. Mr Penske should be proud of his Mercedes dealership in Tyson's Corner and the people who work there. More
I purchased a used mercedes from them. The car was in excellent shape and was honestly represented. My sales person, Fez Shahid was friendly and very knowledgeable about the car and the brand in general. excellent shape and was honestly represented. My sales person, Fez Shahid was friendly and very knowledgeable about the car and the brand in general. He listened to my situation and my concerns and we selected the best vehicle for me. I would recommend this dealer to anyone shopping for a new or used mercedes benz. I would also recommend they deal with Fez. More
I just purchased an E-Class Mercedes at Tyson's. Wisdom was my salesperson, who couldn't have been nicer. He is very patient and enjoys what he does. He made the tedious process of selecting a car very enj was my salesperson, who couldn't have been nicer. He is very patient and enjoys what he does. He made the tedious process of selecting a car very enjoyable. This dealership has a huge inventory of cars, so it was very easy to find the options I wanted on the lot. Aradna in financing was very refreshing. After having made a deal on a car, she didn't try to talk me into putting a lot of money down. She offered different payment scenarios and made sure that I received all of the dealer discounts and promotions. It was an easy process. I highly recommend Wisdom and Aradna. Both just make purchasing a car an enjoyable process from beginning to end. More
Well, I have to say that this has been my best car buying experience thus far. My sales consultant (Wisdom) was very professional and polite. Both him and the Manager (Adolf) were very patient. They were experience thus far. My sales consultant (Wisdom) was very professional and polite. Both him and the Manager (Adolf) were very patient. They were knowledgeable and not pushy at all. They gave me all the time I needed to make a decision and I have to say that I'll do it all over again without a second thought. I highly recommend this dealership and especially the employees I worked with. More
The staff went above and beyond the expectations. Very impressed by there professionalism and efficiency. Exceeded the standards in customer service. From the initial phone call to the final handshake, I impressed by there professionalism and efficiency. Exceeded the standards in customer service. From the initial phone call to the final handshake, I was treated with value. More