Mercedes-Benz of Tysons Corner

Ayman who is the internet sales manager helped me get my C class car. He is very professional and customer focused. I'll strong recommend him to my friends who are looking for a Mercedes. C class car. He is very professional and customer focused. I'll strong recommend him to my friends who are looking for a Mercedes. More

After many trips to and from the dealership without finding a solution to this issue affecting my mercedes, I eventually took it to a private auto body shop and found out that not only was it a quick f finding a solution to this issue affecting my mercedes, I eventually took it to a private auto body shop and found out that not only was it a quick fix, but it was potentially dangerous. When I addressed the dealership, my concerns were ignored. I was not overly pleased with my encounters. More

The sales staff, particularly Ayman and John, created a sales experience that was far and away better than any other I experienced with other dealerships. There were no high pressure sales tactics, rather sales experience that was far and away better than any other I experienced with other dealerships. There were no high pressure sales tactics, rather the staff worked with us to understand the reasons behind our desired price point and then gave us a price that beat our own expectations. Perhaps most importantly, even though this is a Mercedes dealership, the atmosphere in this dealership is much different than that of other foreign luxury brands like Audi and Lexus. The staff at this dealership was never condescending because we wanted the best deal, rather they were always respectful of our expectations. I am so confident in the sales staff at Mercedes of Tysons that I would send my grandmother to them. Needless to say, based upon my recent experience they have earned my patronage in the future. More

Fez made the deal happen for the right price. I was not in the market to purchase a car but after someone ran a light my car was totaled. Fez worked with me to make the deal happen. I drove 1.5 hours to pu in the market to purchase a car but after someone ran a light my car was totaled. Fez worked with me to make the deal happen. I drove 1.5 hours to purchase my used car from them and would do it all over. A+ More

Just picked up my car on 3-24-2012 and on 3-25-2012 had to call for service BECAUSE OF A BLOW OUT, COST 119., RENT A CAR 142, CLEAN INJECTOR 300.00. Since it was a BMW 750Li I purchased I took the car to t to call for service BECAUSE OF A BLOW OUT, COST 119., RENT A CAR 142, CLEAN INJECTOR 300.00. Since it was a BMW 750Li I purchased I took the car to the nearest BMW, the fuel injectors were clogged because they put the wrong fuel in the car, , I am a Maryland resident so I had to have Maryland inspection, was advised tires so bad they couLD go any time, again, picked up vehicle on 3-24-12 AND SPENT 716.00 WITHIN A COUPLE OF DAYS, I ASKED ALFONSO OR WHATEVER THE @#$%& HIS NAME IS TO JUST TAKE CARE OF THE TIRE ISSUE, HE SAID NO, THEY CAN DO NOTHING FOR ME ABOUT ANYTHING. WHAT A SLEEZY BAS%$#@!*D, GONNA DEAL WITH IT, I AM PISSED , BUT ITS OK, \BETTER BUSINESS BUREAU, MBUSA, CONSUMER AFFairs, judical system, local news More

This was this the best car buying experience Ive had...Ever! I was treated so nicely by all the staff. Sam Jenkins was extremely professional and did not put pressure and treat me like I have oft had...Ever! I was treated so nicely by all the staff. Sam Jenkins was extremely professional and did not put pressure and treat me like I have often been treated by the typical pushy money grubbing "car pimps". The atmosphere at Tysons Corner Mercedes-Benz is like no other car dealer Ive been to, it is very relaxed and not rushed about getting you to make a decision as many do....practically ripping the money out of my pockets like a french pick pocket!!! I left twice and was not chased down like at the other dealers Ive been to. I went across the street to another dealer to look at a similar car and was treated like a french fry hitting the ground at "King's Dominion" with 100 seagulls pecking all over me! At Mercedes Benz of Tyson's I got a very fair price and I trully felt very comfortable unlike past experiences. At the other dealer I was actually offered a $25 gift certificate to buy their car! $25??? Unbelieveable!!! After this I recieved multiple calls hounding me to come back!!! I have never taken the time to write in a positive report on a car dealer, only negative. But this time I was treated so well I am compelled to do so! Sam insisted on cleaning and detailing the car before I left and the finance manager Leon Dionisic was extremely helpful and pleasant. In the future I will buy from Mercedes Benz of Tysons Corner and recommend them to all my family and friends. More

What a crappy experience with a Mercedes dealership. When you purchase a vehicle of this level you expect the experience to be a professional one. These guys are no better then the greasy used car salesmen you purchase a vehicle of this level you expect the experience to be a professional one. These guys are no better then the greasy used car salesmen you find everywhere. We purchased a $60K vehicle less then a month ago and have been nickle and dimed over the most rediculous issues we've had with the vehicle. These issues should have been handled as a no-brainer at this level but this group of people have one goal in mind, to suck you for every penny they can. Stay away, deal with Hagerstown Mercedes, a little further out but a world ahead of these guys in customer service. More

Ayman Elasady Internet Sales Manager was great guy to help me select the car I wanted he was very knowledgeable and helpful, definitely will do business with him again, it was over all good buying experi help me select the car I wanted he was very knowledgeable and helpful, definitely will do business with him again, it was over all good buying experience More

Sam Rachidi is unquestionably the most responsive & professional service representative I have ever had the pleasure of working with. He is one of two reasons I continue to work with HBL. The other is professional service representative I have ever had the pleasure of working with. He is one of two reasons I continue to work with HBL. The other is Demetri Giannapolis More

I have a 2009 Smart Car, which I LOVE. Today, I had it in for regular, routine service. This was the first time I visited this dealership for service, since I recently determined that it was closer to m in for regular, routine service. This was the first time I visited this dealership for service, since I recently determined that it was closer to my home. Sam Rachidi was my service manager. I couldn't have been more pleased with my visit. He was extremely helpful, kind, understanding and professional. If there were any questions or issues that arose during my service appointment, Sam was sure to see that they were smoothed out quickly. Thanks to Sam, it was a pleasure getting my Smart Car serviced at The Smart Center in Tyson's Corner, VA More