Mercedes-Benz of Tysons Corner
Vienna, VA
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Perfect buying experience! Nan Wong made the entire purchase go smoothly and quickly. She was wonderfully well-informed about the GLC 300 and answered every question quickly. Nan Wong made the entire purchase go smoothly and quickly. She was wonderfully well-informed about the GLC 300 and answered every question quickly. She guided us through every step of the process and made sure everything went smoothly. Every staff member we met was very helpful. We had a great introduction to the technical abilities of the GLC to get us acquainted with what it can do. We are very pleased with our purchase and have discovered the car is even more pleasant and comfortable than we expected. More
Do NOT buy a pre-owner car here! Don’t fall for all of the five-star reviews. This place might be okay for new cars, but do NOT buy a “certified” pre-owner car here. My vehicle had Don’t fall for all of the five-star reviews. This place might be okay for new cars, but do NOT buy a “certified” pre-owner car here. My vehicle had numerous issues that should have voided it from the Mercedes pre-owned program. The dealership has not remedied any of the issues. In the case of my missing headrest, (yes they sold me a car without a headrest, which is dangerous, creates a liability for them, and is perhaps illegal), I still haven’t recieved it three months later. I don’t even have my license plates yet either...perhaps the missing headrest prevents it from passing inspection, I don’t know. There are multiple other issues that were not divulged to me at time of purchase. More
Ken Hahm is the best! Ken Hahm truly made my most recent Mercedes purchase so enjoyable and efficient. He seemed to know exactly which model would suit me best and fit int Ken Hahm truly made my most recent Mercedes purchase so enjoyable and efficient. He seemed to know exactly which model would suit me best and fit into my overall lifestyle. From the moment I walked into the dealer, I knew I was in good hands! He was able to get me the deal I wanted, and was always readily available to answer all of my questions. I will definitely be back to see him for future purchases. He really takes care of his clients and is so kind, knowledgeable, patient, and a joy to work with. Omar gave me the 90 min class on the vehicle and showed me so many options and things I would have never known about had I not used the conceirge service. Both Ken and Omar made the entire car buying experience unforgettable!! More
Outstanding salesman. Thx Mr. Ali Al kadi & the team. Went to this dealership as per a friend's recommendation when I decided to buy a C300 Mercedes Benz. Was greeted by a good looking gentleman, inside Went to this dealership as per a friend's recommendation when I decided to buy a C300 Mercedes Benz. Was greeted by a good looking gentleman, inside out. His name is Ali. He went above & beyond explaining several options especially, when I indicated my lack of knowledge in mechanical issues. This gentleman made it easy & understood for me. I thank him for his time, patience and professionalism & I thank the management for having such an excellent caliber of a salesman. I recommend in a heartbeat. More
Love my new GLC I had the best experience working with Kyle Remesik. Was very attentive to my wants and my needs. Didn't plan on walking out of the dealership with a I had the best experience working with Kyle Remesik. Was very attentive to my wants and my needs. Didn't plan on walking out of the dealership with a new GLC More
Great People to work with I bought my fourth car from Mercedes Tysons in the last 3 years. Great service and best car selection. Thanks to Syed Zaidi for all his help. Would d I bought my fourth car from Mercedes Tysons in the last 3 years. Great service and best car selection. Thanks to Syed Zaidi for all his help. Would definitely recommend him to work with my family and friends. More
The most exceptional car buying experience EVER! From the time I reached out to Nan, to the close of my car deal was such an effortless process. Nan was very professional, knowledgeable, prompt and From the time I reached out to Nan, to the close of my car deal was such an effortless process. Nan was very professional, knowledgeable, prompt and most importantly genuine. She made every effort to communicate with me to ensure I had the car specs I desired. This is my 3rd Mercedes, and I have to say this experience at Mercedes of Vienna surpassed my expectations of excellent customer service. The level of friendliness and professionalism was seen throughout the dealership. I just purchased my car 24 hours ago and I’m already looking forward to leasing again. Nan, you have a lifetime customer :-) thanks again for making my lease trade out smooth and actually fun!! More
Absolutely recommend! I came in one morning just to have a look around as I wasn't planning to purchase for several months. To my good fortune, I was warmly greeted by Kyl I came in one morning just to have a look around as I wasn't planning to purchase for several months. To my good fortune, I was warmly greeted by Kyle who was very patient in showing me multiple models and letting me test drive a couple. After an hour of his time I made the decision to move up my purchase date and bought my beautiful new Mercedes that day. Kyle was fantastic throughout the entire transaction, I highly suggest asking for him next time you need a Mercedes! More
Fantastic customer service, great place !!! I had a wonderful experience with Svitlana on the purchase of my CLA250. There was no pressure to buy, which I appreciate ! She was very knowledgeable I had a wonderful experience with Svitlana on the purchase of my CLA250. There was no pressure to buy, which I appreciate ! She was very knowledgeable about the vehicle. She explained everything in detail and made me super comfortable it before leaving the dealership. Excellent customer service and I could not be happier !! Thank you!! More
Renewing a Leasing Car it was a pretty easy experience by renewing the lease of our C300 and getting a new 2019 C300 Coupe . Great Service and welcoming dealership facility it was a pretty easy experience by renewing the lease of our C300 and getting a new 2019 C300 Coupe . Great Service and welcoming dealership facility . More