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Mercedes-Benz of Tysons Corner

Vienna, VA

3.9
645 Reviews

8545 Leesburg Pike

Vienna, VA

22182

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Showing 645 reviews

May 19, 2023

I recently purchased a cayenne from Mercedes Benz of Tysons corner. My sales rep. Ahmed Albadri absolutely exceeded my expectations of a sales experience. Ahmed was knowledgeable, informative, friendly, More

by Mohammed Ibrahim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fez Shahid, Ahmed Albadri, Jae Kim
May 19, 2023 -

Mercedes-Benz of Tysons Corner responded

Congratulations on your new Porsche Cayenne, Mohammed! Thank you for taking the time to share your five-star experience with all of us here at Mercedes-Benz of Tysons Corner. Our Sales Department will be here to assist should you need any further assistance.

May 04, 2023

A Nightmare of a Purchase. I recently purchased a 2021 C-300 "pre-owned certified" vehicle from this dealer on 20th April 2023, only to have the worst experience of my life. More

by Mimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sohrab
April 14, 2023

One of the worst experiences I ever had. Horrible service! I went for a recall, meaning that the fault had been recognized by Mercedes and reported to the US Gov't NHTSA. They assumed the re More

by al1309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pantelis Theofanidis
Apr 18, 2023 -

Mercedes-Benz of Tysons Corner responded

Hello, Please know that I take your review seriously and would like to discuss your feedback regarding your recall along with your interaction with our team. At your own convenience, send me an email with your preferred contact information to discuss this further. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner jhoover@penskeautomotive.com

February 11, 2023

Kept going back for same problem with vehicle and they kept charging me. They too do not have competent staff. More

by Caswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Calderon, Javier Solis
Feb 11, 2023 -

Caswill responded

I would never purchase my Mercedes from this dealership.

Feb 15, 2023 -

Caswill responded

Your dealership kept charging me and never fixing the problem. What is there to discuss?

October 22, 2022

My sales person was Joo Lee . She was the best sale person I ever deal with in the last 30 years . Thanks for all of your help! More

by Tony_dozier2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joo Lee
Oct 24, 2022 -

Mercedes-Benz of Tysons Corner responded

Hello. We’re grateful for your incredible feedback on our Sales Team and thanks for the five stars. It’s our pleasure to provide the best possible service to our guests here at Mercedes-Benz of Tysons Corner. Enjoy your day and your new vehicle.

September 20, 2022

Very nice better than the other dealership. very good i was very pleased. I will always be coming to this dealership. More

by maro_malo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Crossa, John Dill, Wisdom Doamekpor, Ken Hahm, Svitlana Laptieva, Kyle Remesik, Ahmed Albadri, Joe Navarre, Eliseo Rivera, Reza Sabahi
Sep 21, 2022 -

Mercedes-Benz of Tysons Corner responded

Hello. We are ecstatic to receive your 5-star review and have you as one of our loyal customers. You can be sure that the entire team of Mercedes-Benz of Tysons Corner will continue doing our best to deliver the customer service you deserve.

September 11, 2022

This will be our last service visit to a Penske managed service dept. Chantilly's service dept left my wife's trunk open in a rainstorm, and the result was not quickly corrected. It took multiple visits to More

by trealde@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Amin Shahna
Sep 12, 2022 -

Mercedes-Benz of Tysons Corner responded

Hello, We take our customer feedback very seriously and would like the opportunity to discuss your overall service experience with us at Mercedes-Benz of Tysons Corner. Can you please send your preferred contact method to me? Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner jhoover@penskeautomotive.com

Sep 12, 2022 -

trealde@yahoo.com responded

Jjwmerrittii@gmail.com. At this point, I simply need the computer reset.

September 09, 2022

The staff was courteous and accommodating. Management was extremely helpful and my car was thoroughly cleaned. More

by caliberone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Auri , David Matsumoto, Collin Jenkins
Sep 10, 2022 -

Mercedes-Benz of Tysons Corner responded

Hello! Thank you for your 5-star rating! We truly value you as a customer and hope to be of service to you again here at Mercedes-Benz of Tysons Corner.

Sep 10, 2022 -

caliberone responded

Awesome.

September 02, 2022

Always helpful, knowledgeable, and professional. Easy to schedule an appointment and car is always done when promised. More

by Andyhope1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeung
Sep 04, 2022 -

Mercedes-Benz of Tysons Corner responded

Hello. We would like to thank you for recognizing our efforts to make your visit to Mercedes-Benz of Tysons Corner exemplary and worthy of five stars. It's wonderful to learn that our knowledgeable Service Department continues to deliver quality care. Your business is truly appreciated.

August 30, 2022

My adviser Yung Tham did a great job to help me understand better about this service. Thank you very much. More

by ledonna99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yung Tham, Nam Su
Aug 31, 2022 -

Mercedes-Benz of Tysons Corner responded

Hi Ledonna, we are so glad you received a great experience here at Mercedes-Benz of Tysons Corner. Our team is so appreciative of this wonderful review.