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Mercedes-Benz of Tysons Corner
Vienna, VA
645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 645 reviews
November 19, 2024
SHADY DEALERSHIP! I bought warranties for a MBenz C300 for $6,730 and pre paid maintenance for three years. The car they sold was a lemon, after a week the apple carp I bought warranties for a MBenz C300 for $6,730 and pre paid maintenance for three years. The car they sold was a lemon, after a week the apple carplay started giving issues and during rain, if I turned the electric window up, it went down. It had serious electrical issues. So, after a month, I was forced to trade the car in to a different dealership as they would not take the car back. I submitted forms to cancel the warranties and pre-paid maintenance and they told me I would get the refund back after 6-8 weeks. It's been two months and now they gave me sixty bucks instead of $6,730 which was the actual amount I was due. They gave vague technicalities to not pay back my money. The payoff amount was twice as the trade in value of the car. They have become thiefs and will rip you off. I have been a customer with them since 2017 but I swore I will never buy a car from them ever again. The finance guy Ashish is a literal thief. Beware of the finance department. More
by RURS
Employees Worked With
Ashish Sharma
November 18, 2024
From A to Z It was a great experience in Mercedes-Benz of Tyson Corner. The process of trading in my car and buying my new Mercedes was done with professionalism and integrity. The staff is really friendly a Tyson Corner. The process of trading in my car and buying my new Mercedes was done with professionalism and integrity. The staff is really friendly and treated me like a family. I got the best discount on the new car and the highest value on my trade. The sales staff are amazing and Sue is a great finance manager.21 The whole process was completed with Zero hassle. Try them if you’re thinking of buying or leasing a new or preowned car. More
by NJSURG
Employees Worked With
Sue Kim
November 17, 2024
The price was expensive, but work was well done. My only problem was they did not fix everything I asked for and I had to call to get a status on my car, when they supposed to contact me. My only problem was they did not fix everything I asked for and I had to call to get a status on my car, when they supposed to contact me. More
by edward.baptiste
Employees Worked With
Ali Imran
September 24, 2024
I traded in my BMW M4 Competition for a Mercedes Benz C300 on September 4th. The payoff on my car was around $86,000. They did not take it under their name until September 17th which means that BMW charg C300 on September 4th. The payoff on my car was around $86,000. They did not take it under their name until September 17th which means that BMW charged me the monthly installment of $1,700. So they generated a new payoff quote on the 17th which was minus the $1,700 installment I paid. I asked them why they did not transfer the trade in under their name on the 4th and they had no answer. Initially they said the extra monthly payment I made to BMW would be refunded by Mercedes Benz Tysons. But now, they scammed me and said they won't refund me. When I reached out to the manager Fahad Shahid, he said he does not know anything about it as he was not in office that day. Their finance guy Ashish Sharma was the main guy behind this who waited until BMW charged me again and then a week later paid off the vehicle with the lower payoff cost. He also initially quoted me 3 year pre-paid maintenance was $5100. When I refused, he immediately quoted me $4100. It's just disgusting to see people like this work at Mercedes. They bring down the reputation of the company. I have been a Mercedes Benz customer since 2017 and this is the first time I am seeing these shady practices. More
by RURS
Employees Worked With
Ashish Sharma, Fahad Shahid, Ken Hahm
April 08, 2024
I have bought my wife 4th Mercedes at this place. Overall it was good until now. We have 2023 glc 300 with 10k miles needed A service cost over $812.71. xxx do we have Ferrari or Lamborghini????and l Overall it was good until now. We have 2023 glc 300 with 10k miles needed A service cost over $812.71. xxx do we have Ferrari or Lamborghini????and look at this charges I gotta pay for cleaning windows, adding washer, fluids such a xx charges. and over $400 labor xxx?? What are we in pandemic are they think we are stupid enough to pay this??? More
by kevinshinster
Employees Worked With
Yvonne Moriba
February 21, 2024
My wife and I dropped our vechile of to have some maintenance done on out vehicle in connection with a class action lawsuit regarding bluetec vehicles. We had to leave it for about 3 weeks. Our vehi maintenance done on out vehicle in connection with a class action lawsuit regarding bluetec vehicles. We had to leave it for about 3 weeks. Our vehicle was fine, but when I got it back, I discovered that my impact wrench, my sockets, and serval other tools that I'd left in my vehicle thinking that no one from a mercedes dealer would take them. I need to used them when I noticed they weren't in the place I'd left them. Its disappointing. I'll never take another to this dealership ever again. I understand that they give a disclaimer regarding things left in the vehicle. But to steal my tools when I know where I left them specifically because they are frequently used on this vehicle. I hope who ever took them is happy. More
by isaiahboothe
Employees Worked With
Ron Davis, Malcolm Drakeford, Ali Imran, Collin Jenkins, Jorge Lucas, Jim Osborn, Javier Solis, Dien Troung
