Mercedes-Benz of Tysons Corner
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 636 reviews
The service was amazing. Mr. Ahmed Albadri was very helpful and accommodating from the very first time we called to inquire about the car up until the day we picked it up. -Martin Ogbuachi helpful and accommodating from the very first time we called to inquire about the car up until the day we picked it up. -Martin Ogbuachi More
The associates were very helpful and supportive. The response by text messages were quick and useful also the service rep is highly responsible to keep me updated with my car. response by text messages were quick and useful also the service rep is highly responsible to keep me updated with my car. More
The service was amazing. Had a new service advisor name Joseph and he was great. The car was check through out without any concerns. Hat off to our new service advisor Joseph Joseph and he was great. The car was check through out without any concerns. Hat off to our new service advisor Joseph More
Sales representative Chánh Nam Su was friendly and professional . He took his time to explain the different options and models that may work for me and made my selection process easy. Dealership was c professional . He took his time to explain the different options and models that may work for me and made my selection process easy. Dealership was clean and PPE supplies are everywhere. Special order came in as promised and the Checkout process was painless and quick. I absolutely highly recommend buying from Mercedes of Tysons Corner and Nam Su. More
Mercedes Benz of Tysons corner is the most unscrupulous, dishonest and underhanded car dealer I have every worked with. They literally give car salespeople a negative connotation. The General Manager Jaso dishonest and underhanded car dealer I have every worked with. They literally give car salespeople a negative connotation. The General Manager Jason Hoover has 0 integrity whatsoever. I STRONGLY discourage anyone considering purchasing a Mercedes from transacting with this dealership. The ownership should be ASHAMED of their operation and don't deserve to wear the Mercedes badge. I am truly horrified by my experience. I agreed to purchase a vehicle for over MSRP, filled out a credit application and followed up in the morning. I had multiple conversations where I was assured the vehicle was mine (WHICH ARE RECORDED). I followed up several times this morning after speaking with the finance manager last night to arrange pickup of the vehicle. He ignored my calls and neglected to followup. I later reached out to a sales manager who informed me that as we were speaking the car was being sold to another customer. I agreed to purchase the vehicle over sticker, the dealer pulled credit, committed the vehicle and without so much as disclosing they sold it out from under me. Do yourself a favor and find another Mercedes Benz dealer. You will only be disappointed with your experience here. Give your business to an establishment that values trust and respect and has their customer's best interests at heart. The culture at this dealership is foul. I learned the hard way what their word isn't worth anything. Find a dealership that values the relationship with their clients. A single star is more than they deserve : ( More
Everyone that I had contact was wonderful. They even moved my luggage from my old car to my née one. Great dealership and customer service. moved my luggage from my old car to my née one. Great dealership and customer service. More
Turned my experience around. I am very thankful and appreciative of this Mercedes. Even tho the issue was out of their control, they still managed to make me happy. -Farah appreciative of this Mercedes. Even tho the issue was out of their control, they still managed to make me happy. -Farah More
Justyne was absolutely awesome. She was just the calm, poised and reassuring presence I needed in the morning while dropping my car off for and expensive service. Very professional and went out of her way poised and reassuring presence I needed in the morning while dropping my car off for and expensive service. Very professional and went out of her way to get me into a courtesy vehicle and kept me informed during the entire process. She was excellent. More
Excellent service starting from the advisor Javier Solis to the quality of mechanics and the courtesy of the waiting area, love to go there and happy to be one the their clients to the quality of mechanics and the courtesy of the waiting area, love to go there and happy to be one the their clients More