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Mercedes-Benz of Tysons Corner

Vienna, VA

3.7
636 Reviews

8545 Leesburg Pike

Vienna, VA

22182

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Showing 636 reviews

July 29, 2021

The service was amazing. Mr. Ahmed Albadri was very helpful and accommodating from the very first time we called to inquire about the car up until the day we picked it up. -Martin Ogbuachi More

by Martin O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Albadri
Jul 30, 2021 -

Mercedes-Benz of Tysons Corner responded

Martin, thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team, and we hope that you will continue to choose us in the future!

July 25, 2021

The associates were very helpful and supportive. The response by text messages were quick and useful also the service rep is highly responsible to keep me updated with my car. More

by Prapakorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melad
Jul 26, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for choosing Mercedes-Benz of Tysons Corner. We are happy to know that our Service Team provided you with quick updates on your vehicle and an overall helpful experience. We look forward to working with you again.

July 25, 2021

The service was amazing. Had a new service advisor name Joseph and he was great. The car was check through out without any concerns. Hat off to our new service advisor Joseph More

by cvshegog8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Drakeford
Jul 26, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi there, Thank you for sharing the details of your recent visit. Your satisfaction means everything to us, therefore we are thrilled that your service experience was amazing. Thank you for choosing Mercedes-Benz of Tysons Corner and we look forward to working with you in the future.

July 24, 2021

Sales representative Chánh Nam Su was friendly and professional . He took his time to explain the different options and models that may work for me and made my selection process easy. Dealership was c More

by Paulina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Su
Jul 25, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi Paulina, Thank you for your positive review. We are thrilled to know that our sales team provided you an excellent, helpful, and informative experience. We hope you enjoy your new purchase and we are looking forward to your next visit with us here at Mercedes-Benz of Tysons Corner.

July 23, 2021

Mercedes Benz of Tysons corner is the most unscrupulous, dishonest and underhanded car dealer I have every worked with. They literally give car salespeople a negative connotation. The General Manager Jaso More

by Rover123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Hoover, Fez Shahid
Jul 25, 2021 -

Mercedes-Benz of Tysons Corner responded

Hello, I appreciate your feedback regarding the car you were interested in and the level of service you encountered. Given the opportunity, I would like to speak with you about your experience. Please email me at jhoover@penskeautomotive.com. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

July 16, 2021

We have been most pleased with the quality of service on our cars. The customer comes first. They communicate well. Our go to is Aria More

by carl.riedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aria Moshrefi
Jul 16, 2021 -

carl.riedy responded

Aria is the consummate service person. He is responsive, communicates clearly and puts the customer first.

July 14, 2021

Everyone that I had contact was wonderful. They even moved my luggage from my old car to my née one. Great dealership and customer service. More

by Kprokopovich1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wisdom Doamekpor, Jae Kim
Jul 14, 2021 -

Kprokopovich1021 responded

This is a wonderful dealership. Very professional but always added that personal touch.

July 12, 2021

Turned my experience around. I am very thankful and appreciative of this Mercedes. Even tho the issue was out of their control, they still managed to make me happy. -Farah More

by Farah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Calderon, Yvonne Moriba
Jul 13, 2021 -

Mercedes-Benz of Tysons Corner responded

We love hearing this! Thank you for taking the time to share your experience with us, Farah. Please don't hesitate to reach out to us if we can be of any further assistance at Mercedes-Benz of Tysons Corner.

July 11, 2021

Justyne was absolutely awesome. She was just the calm, poised and reassuring presence I needed in the morning while dropping my car off for and expensive service. Very professional and went out of her way More

by Shepherdr75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justyne
Jul 11, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for choosing Mercedes-Benz of Tysons Corner for your servicing needs. We are happy to know that our Service Team provided you with such an efficient experience. Let us know if there is anything else we can help you with.

July 10, 2021

Excellent service starting from the advisor Javier Solis to the quality of mechanics and the courtesy of the waiting area, love to go there and happy to be one the their clients More

by basheer.abbas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Albadri, David Matsumoto, Javier Solis, Pantelis Theofanidis
Jul 10, 2021 -

Mercedes-Benz of Tysons Corner responded

We really appreciate your business. Thanks for choosing Mercedes-Benz of Tysons Corner!

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