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Mercedes-Benz of Tyler
Tyler, TX
211 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 211 reviews
November 11, 2020
The entire experience was one that we shall never forget. Brandon Stewart was our sales representative and he was very professional, knowledgeable and had the best attitude. The entire process was quick, eff Brandon Stewart was our sales representative and he was very professional, knowledgeable and had the best attitude. The entire process was quick, efficient and hassle-free. We will highly recommend our family and friends to give this dealership a try. More
by shawnsharla
Employees Worked With
October 07, 2020
This dealership was a excellent experience brought me in and got me out quickly! Offered refreshments and salesman was very knowledgeable of vehicle I purchased! and got me out quickly! Offered refreshments and salesman was very knowledgeable of vehicle I purchased! More
by draymilton
Employees Worked With
September 23, 2020
Brandon was very helpful and stayed late to help us complete the sale. We drove in from out of town to complete the service, and when we arrived the car was clean and ready to be test driven. The whole complete the sale. We drove in from out of town to complete the service, and when we arrived the car was clean and ready to be test driven. The whole experience was comfortable and efficient. More
by BrianSantaFe
Employees Worked With
September 19, 2020
Worst Service Experience I have ever had from a Mercedes dealership.. I bought my car in May 2020. I was told I had a defective battery. Car was there for over a week?? dealership.. I bought my car in May 2020. I was told I had a defective battery. Car was there for over a week?? More
by dfrazier1124
Employees Worked With
Danielle
July 24, 2020
I was very pleased with the way the people of Mercedes-Benz of Tyler interacted with me. They made me feel like Family. Not just another car deal. I would recommend friends and family to come and Mercedes-Benz of Tyler interacted with me. They made me feel like Family. Not just another car deal. I would recommend friends and family to come and experience car buying at its Best. Great customer service.Ask for Brandon. More
by Kymm
Employees Worked With
June 10, 2020
Experience DIANA RUNCORN is an outstanding sales representative. She is not pushy or assertive. She gave us the information needed to make an informed decision. DIANA RUNCORN is an outstanding sales representative. She is not pushy or assertive. She gave us the information needed to make an informed decision. Diana allowed us to test drive multiple vehicles to discern which one we liked best. Thank you for your time and patience. More
by chrismateu
Employees Worked With
Diana Runcorn
May 14, 2020
I just finished my purchase today of a used Chevy Corvette. What a great experience! My salesman, Brandon helped me do the entire purchase remotely. With the pictures and video that Brandon took, I f Corvette. What a great experience! My salesman, Brandon helped me do the entire purchase remotely. With the pictures and video that Brandon took, I felt very comfortable going ahead with the deal. Their dealership is 3 plus hours away, and they delivered the car to me for free. I don’t think you will have any issues dealing with Brandon. He was very honest about the entire process! Mercedes Benz of Tyler definitely gets my 5 star review. More
by vetguy089
Employees Worked With
May 13, 2020
An efficient, professional dealership, that effuses quality and professionalism. Tristan is a consummate professional; friendly, accomplished, with an attention to detail. I would definitely recommend quality and professionalism. Tristan is a consummate professional; friendly, accomplished, with an attention to detail. I would definitely recommend Tristan. More
by 784cbailey
Employees Worked With
Tristan Graves
December 17, 2019
Diana was my salesperson and she was amazing! She found the exact car I was looking for and it had ever I wanted and more! the exact car I was looking for and it had ever I wanted and more! More
by Kfoster15
November 27, 2019
Purchased a GLC 300 Worked with Tristan Graves who was very helpful and attentive. He returned phone calls promptly and was available to meet with us at our convenience. Worked with Tristan Graves who was very helpful and attentive. He returned phone calls promptly and was available to meet with us at our convenience. He was patient and did not pressure us to make quick decisions. The over all experience was good. More
by rtmlight
Employees Worked With
Tristan Graves
