Mercedes-Benz of Tyler

Happy customer I recently purchased an automobile from Mercedes Benz of Tyler Texas. Our communications were quick and friendly from the beginning. We finished the I recently purchased an automobile from Mercedes Benz of Tyler Texas. Our communications were quick and friendly from the beginning. We finished the deal with an agreeable price and whole thing took only a matter of a few text messages. When I went to pick up the car, Kelly Morgan (my sales rep) made the whole car buying experience very pleasant. I am very satisfied with the service I received and I would do the business with Kelly again if an opportunity arises. Speaking of excellent service, I left an audio book in my old car that I traded in. The book was due to return to the library in a few days and I had already left for an out of town trip. Kelly found the audiobook and mailed it to the library for me. Now that is going the extra mile! More

Exceptional people! Superb people! Very helpful, nice and trustful. They will go the distance for you to get you in your vehicle of choice! My 5 th vehicle at this deale Superb people! Very helpful, nice and trustful. They will go the distance for you to get you in your vehicle of choice! My 5 th vehicle at this dealership. Especially Micheal McLaughlin, Sales Jeff Sales Manager Lena Finance Director More

Best car buying experience! I was so impressed with Libby and and the associates who helped me pick out my new vehicle! The process was smooth, enjoyable, and informative. I woul I was so impressed with Libby and and the associates who helped me pick out my new vehicle! The process was smooth, enjoyable, and informative. I would definitely recommend this dealership to a friend. More

Wonderful experience! Michael McLaughlin was extraordinary. I will definitely recommend him to my friends. I love this dealership. I traded in my 2011 GLK 350 for the new Michael McLaughlin was extraordinary. I will definitely recommend him to my friends. I love this dealership. I traded in my 2011 GLK 350 for the new GLC 300. Got a great trade in. Everything about the experience was wonderful. I think Walter in the service department is great to work with , too. More

Austin to Tyler: Refreshing Experience I was looking for a specific car that MB of Tyler had in stock. I spoke with Michael a few times over the phone and his followup was impeccable. He ad I was looking for a specific car that MB of Tyler had in stock. I spoke with Michael a few times over the phone and his followup was impeccable. He addressed my interests and questions quickly and accurately and was a knowledgeable and personable gentleman. Inevitably, I purchased the car based on his description and made the trek from Austin to Tyler. From the sales process to the delivery process, this experience was exceptional. Michael and Lana are thorough, professional, and the type of people you want to do business with. As a comparison, my wife and I had just purchased another Mercedes from a local dealership and the experience with MB of Tyler was head and shoulders above the other. Their interest in insuring your satisfaction was evident every step of the way. Michael and Lana, you are a difference makers and you've earned our future business. Thank you..! More

Smooth transfer Have been happy with the customer service in both the sales and the service departments for 5+ years with my GLK. Have been looking at the new 2016 G Have been happy with the customer service in both the sales and the service departments for 5+ years with my GLK. Have been looking at the new 2016 GLC and Michael McLaughlin got me in one. More

Easiest & Fastest Car Purchase I've ever made I have purchased quite a few cars and this was, by far, the easiest and fasted car purchase I have ever made. We worked out the particulars of the dea I have purchased quite a few cars and this was, by far, the easiest and fasted car purchase I have ever made. We worked out the particulars of the deal via text, I filled out an application online and an hour later my car was ready and so was the paperwork. It only took about 45 minutes to sign the paperwork and go over all the features of the new car and the particulars of how everything worked. This is my second car purchase from this dealer and the service department is excellent, as well. Truly a great car buying experience! More

New car purchase I have had a great experience every time I have been in the dealership. I came in this time for a recall and ended up trading for GCL 300. I have had a great experience every time I have been in the dealership. I came in this time for a recall and ended up trading for GCL 300. More

Great Experience From initial conversation with Mike McLaughlin through every interaction at dealership from each department , very evident that you guys have a proces From initial conversation with Mike McLaughlin through every interaction at dealership from each department , very evident that you guys have a process in place to make new car purchase an easy and pleasant experience, Will highly recommend this dealership to all that are looking for a Mercedes More

New car puchase This is the third car I've bought from Michael McLaughlin. He's very easy to work with and so helpful! Service dept is excellent. This is the third car I've bought from Michael McLaughlin. He's very easy to work with and so helpful! Service dept is excellent. More