Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Tyler
Tyler, TX
221 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 221 reviews
December 13, 2025
This dealership was wonderful to work with! Sherri was very professional and explained all the details of the car with us after paperwork was taken care of. I would highly recommend Clint and Sherri was very professional and explained all the details of the car with us after paperwork was taken care of. I would highly recommend Clint and his staff for your next car purchase! More
by mike
November 07, 2025
Grant, my service advisor, and Chris, the CDT technician, did exceptionally well at resolving the problem with my car temperature control. I highly appreciate their help. did exceptionally well at resolving the problem with my car temperature control. I highly appreciate their help. More
by garzaoskar
Employees Worked With
September 19, 2025
The staff was very friendly and helpful. The service member, Christopher Dawson, was a pleasure to work with and we love the communication! The text messages, (prior to arrival and througho The service member, Christopher Dawson, was a pleasure to work with and we love the communication! The text messages, (prior to arrival and throughout our car being serviced) along with the portal was outstanding! More
by clevenger.sheila
Employees Worked With
Christopher Dawson
September 13, 2025
I’m new to the Mercedes family as this is my first product purchase. I am in the service industry and I will say that the service I recently received by this dealership was no less than phenomenal. Th product purchase. I am in the service industry and I will say that the service I recently received by this dealership was no less than phenomenal. This dealer has defiantly captured my attention and I am currently making it known (by word of mouth), to friends and family. Very pleasant, refreshing and classy. Thank you. Walter Enos More
by walter.enos
Employees Worked With
No one is the sales department. Service department only
September 01, 2025
The service department was courteous, prompt, and efficient! My car had been vacuumed and washed on the outside. The loaner car was easy to drive and was clean! When I got back from shopping ( whi efficient! My car had been vacuumed and washed on the outside. The loaner car was easy to drive and was clean! When I got back from shopping ( while my car was being serviced ) they helped me unload the loaner car and load up my car with my great buys, that helped me fill the time waiting on my car! More
by Gerta
