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Mercedes-Benz of Tyler
Tyler, TX
242 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 242 reviews
October 16, 2026
First Class Dealership! My recent visit included a scheduled “A Service” for our GLE 350. I found our assigned service advisor, Chris Dawson, to be knowledgeable, courteous My recent visit included a scheduled “A Service” for our GLE 350. I found our assigned service advisor, Chris Dawson, to be knowledgeable, courteous and honest. Service was completed as requested in a timely matter. I highly recommend Mercedes Benz of Tyler. More
by Steve125
Employees Worked With
Chris Dawson
October 08, 2026
Great Customer Service. The Service Team is very knowledgeable and helpful with explaining things. Christopher is a wonderful advisor. And he has a wonderful boss Matt. You The Service Team is very knowledgeable and helpful with explaining things. Christopher is a wonderful advisor. And he has a wonderful boss Matt. You will not be disappointed in choosing Mercedes Benz Of Tyler for all your Service Needs. More
by katetawoods
Employees Worked With
September 27, 2026
Amazing interaction, sale-start to sale-finish. Candor, thoughtful conversation, pro-actively given loads of details, so hardly a question left to be asked. Trace is engaging, funny, and adores wor Candor, thoughtful conversation, pro-actively given loads of details, so hardly a question left to be asked. Trace is engaging, funny, and adores working at this dealership. We were privileged to work with him. More
by Annie
Employees Worked With
Trace McNew
September 19, 2026
Jim Buote at MBNZ exceeds expectations. Jim is knowledgeable and a trusted service representative. The service department has been absolutely wonderful. I am always impressed with the qu Jim is knowledgeable and a trusted service representative. The service department has been absolutely wonderful. I am always impressed with the quality and professionalism of the staff. This dealership understands the importance of customer loyalty and relationships. I recommend MBNZ without reservations. Truly a five star experience. More
by mustang32ME
Employees Worked With
Other Employees :
Jim Buote service representative
August 22, 2026
I’ve been going to M-B of Tyler for over 10 years, using Jim Buote as my service rep. Makes it easy peasy to get one’s auto serviced. Highly recommended. Jim Buote as my service rep. Makes it easy peasy to get one’s auto serviced. Highly recommended. More
by Lakerat
Employees Worked With
Jim Buote
August 09, 2026
I’ve had my old SL500 for about 7 years and decided to fix it up a little and start driving it a bit. My advisor, Kyle was great to work with and help me with the soft top function restoration. Thank yo fix it up a little and start driving it a bit. My advisor, Kyle was great to work with and help me with the soft top function restoration. Thank you Kyle. More
by DWHAMMOND04
Employees Worked With
Kyle
July 19, 2026
They went above and beyond in every aspect of the process. They kept me informed every step of the way, explained exactly what needed to be done, and provided a clear timeline for everything. They ev process. They kept me informed every step of the way, explained exactly what needed to be done, and provided a clear timeline for everything. They even contacted the dealership where I purchased my vehicle to ensure they submitted the required warranty paperwork and payment so my claim could be processed without any delays. Their customer service was outstanding, and they truly took the stress out of the situation. I highly recommend using this company, and I will absolutely continue doing business with them in the future if we decide to purchase another vehicle. More
by meaganmcintyre19
Employees Worked With
matt hampton
July 02, 2026
Working with Mercedes of Tyler was a pleasure. I was helped by multiple people, but I really appreciated the help of Rowdy and Clint. They helped seal the deal. Both of them answered all of my que I was helped by multiple people, but I really appreciated the help of Rowdy and Clint. They helped seal the deal. Both of them answered all of my questions quickly and in a friendly no pressure manner. I really appreciated that. More
by Sajako
June 12, 2026
Alex & Stuart were amazing at working with me, especially since I had to travel out of town to Tyler to acquire the car. Made the process easy and they were so pleasant to work with. Excellent service! since I had to travel out of town to Tyler to acquire the car. Made the process easy and they were so pleasant to work with. Excellent service! More
by adcgolden4
Employees Worked With
Alex, Stuart
June 07, 2026
Great service as always! From the moment I arrived to the moment I left, I was treated with the utmost respect and professionalism. My vehicle is 9 years old with over 90k From the moment I arrived to the moment I left, I was treated with the utmost respect and professionalism. My vehicle is 9 years old with over 90k miles and running great due to the awesome service Mercedes Benz of Tyler provides. More
by Alex moncada
Employees Worked With
Chris Dawson, Kyle Hastings
