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Mercedes-Benz of Tucson - Service Center

Tucson, AZ

4.1
180 Reviews

180 Reviews of Mercedes-Benz of Tucson - Service Center

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July 07, 2011

Love Mercedes-Benz of Tucson. Service is outstanding and prompt. Staff is friendly and helpful and attentive to the customers needs. I would highly recommend this dealership. More

by Cutbirth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich VanSickle
July 06, 2011

Rich in service is excellent as is the entire team I came into contact with for service. He explained my service to me and the courtesy car woman was friendly. More

by judymcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rich
July 01, 2011

Really appreciate the friendly and professioanl service proved by Rich Van Sickle on my two recent visits to your dealership. Rich did a great job of describing, in laymans terms, exactly what was done an More

by doug crawford
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Van Sickle
July 01, 2011

i gave the rating because they deserve it. jason goes out of his way to help with any questions i have and ricardo did a good job. More

by 3rd edition
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason cowdry & ricardo chao
June 25, 2011

Jason explains the service needs of the vehicle clearly. He is candid about required repairs and will inform us about unncessary repairs. Jason guides us through the service requirements of the vehicle so t More

by Jeffrey Lind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry
June 25, 2011

I had an urgent situation with a power window that failed and was stuck open. So I called Steve S. in Sevice early Friday afternoon and Steve was able to get me in and the repair was completed promptly whi More

by jbraswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve S
June 23, 2011

I was driving home form an appointment and the ESP warning came on. I went directly to the Dealership, described the problem to Jason and he immediately got my car into the sevice dept. Then he set m More

by jdetroit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
June 15, 2011

The repair of my car was timely and thorough. My service representative, Evan Stark, was attentive and continued contact through the entire process. The experience was wholly satisfactory. More

by jpdretler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Stark
June 11, 2011

Thank you, Scott, for your time and assistance. We appreciated your knowledge as well as Steve's. He was great. Tari Wright/Jerry Smith More

by tarilw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Scodtt
June 09, 2011

Rich and Eric were very courteous and professional in both setting up the appointments, providing a loaner vehicle, and following through on finding the rattles and vibration noise I have been having wit More

by lois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Van Sickle & Eric
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