Back

Mercedes-Benz of Tucson

Tucson, AZ

4.2
311 Reviews
The Mercedes-Benz name represents vehicles at the forefront of design, technology, and styling innovation. Mercedes-Benz of Tucson is proud to offer this iconic brand to customers in Southern Arizona. Whether purchasing the Mercedes-Benz GLC SUV or our brand-defining Mercedes-Benz S-Class, our professional staff understands the needs and lifestyles of luxury car buyers. We at Mercedes-Benz of Tucson know your time is valuable and can help turn your dream of owning a precision luxury vehicle into a reality quickly and without inconvenience. View our complete inventory online, call us at 520-886-1311, or stop by and visit Mercedes-Benz of Tucson. We are happy to answer your questions and help you discover the thrilling experience of owning a Mercedes-Benz!
Contact Dealership

6350 E. Grant Rd

Tucson, AZ

85715

Directions

By Type

Showing 311 reviews

February 28, 2021

I just purchased a certified used Mercedes AMG from MB of Tucson. I cant recommend Allen Pollack highly enough as a sales person that you should request if you are looking for a mercedes benz vehicle. Allen More

by Ian Boulton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Pollack
Mar 01, 2021 -

Mercedes-Benz of Tucson responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Wishing you happy and safe miles. - Your Friends at Mercedes-Benz of Tucson

February 20, 2021

I wanted a convertible for my wife’s birthday (and anniversary same week). Fortunately the first person I encountered was Robert Cabral (“New and Used Sales Consultant-I kept his card). We hit it off More

by David R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cabral
Feb 22, 2021 -

Mercedes-Benz of Tucson responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Mercedes-Benz of Tucson

February 18, 2021

David in the service department is a “true” professional! He goes over in beyond to ensure your vehicle is serviced to the owner’s standards. I recently relocated to the area but he made me feel as though I More

by Knott1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 19, 2021 -

Mercedes-Benz of Tucson responded

Thanks for leaving a review, and mentioning David. You're right, David always going above and beyond. We'll be sure to share your praises with him. - Your Friends at Mercedes-Benz of Tucson

January 09, 2021

Bought my car January 2nd. Jaime Ohlmaier was professional and enjoyable to work with. I would recommend him highly to anyone looking for an exceptional salesperson. More

by mlr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Ohlmaier
Jan 11, 2021 -

Mercedes-Benz of Tucson responded

Thanks for leaving a review, and mentioning Jamie. You're right, Jamie is phenomenal! We are happy to have him on our team! - Your Friends at Mercedes-Benz of Tucson

January 01, 2021

My salesman, Jaime Ohlmaier was just outstanding and a pleasure to work with! Polite, knowledgeable, and not pushy at all. He is an asset to your dealership and I will recommend him to my friends. More

by skuzeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Ohlmaier
Jan 04, 2021 -

Mercedes-Benz of Tucson responded

Thanks for leaving a review, and mentioning Jamie. You're right, Jamie is phenomenal! We are happy to have him on our team! - Your Friends at Mercedes-Benz of Tucson

December 18, 2020

Steve Shumaker is in a word fantastic. He's extremely personable, helpful and continues to ensure I'm satisfied as a customer during service visits. I've been incredibly impressed by the level of profess More

by Mike W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shumaker
Dec 23, 2020 -

Mercedes-Benz of Tucson responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Mercedes-Benz of Tucson

December 16, 2020

Great set of people at this dealership and very enjoyable to work with. Supportive and understanding, and always comes up with optimal solutions and very clear articulation of what's needed. More

by Sudhir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shumaker
Dec 23, 2020 -

Mercedes-Benz of Tucson responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Mercedes-Benz of Tucson

December 11, 2020

I wanted to commend the smooth purchase and finance of my recent purchase of my used car. Jamie in sales is truly a great asset to the business and performs as a sales associate you want to speak with in a r More

by 2020hayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Leon
Dec 23, 2020 -

Mercedes-Benz of Tucson responded

We are so very appreciative of your thoughtful review! If you should ever find that you are in need of our services in the future, please don’t hesitate to come in again. - Your Friends at Mercedes-Benz of Tucson

December 10, 2020

Most frustrating customer service. Oh man. Where to Most frustrating customer service. Oh man. Where to begin? We travel/live in our Sprinter campervan during the winter. Finding a mechanic who More

by lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Sirota
November 16, 2020

DO NOT BUY A VEHICLE HERE. DO NOT HAVE YOUR VEHICLE SERVICED HERE. Our vehicle was functioning fine when we took it for periodic service 8 weeks ago. Since then, the vehicle has broken down twice (r More

by Joe
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Hornbeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sirota, Scott Perkins
Dec 01, 2020 -

Mercedes-Benz of Tucson responded

Hi Joe Scott. Please accept our apology for the breakdown in communication regarding the repair of your 2014 Sprinter Cargo Van. We anticipated experiencing some “growing pains” when opening our satellite Sprinter repair facility located at 5210 S Julian Dr in Tucson but we could have and should have communicated with you much better than we did. We are confident that our initial recommendation and your approval to replace the NOX sensors on your van with 154k miles will indeed correct the problem you are experiencing. We are hopeful that we will once again regain your trust and your business! John Hornbeck-GM

...
6
...