Mercedes-Benz of Tucson

Great experience Over all highly satisfied with the experience of purchasing my first Mercedes benz. I had the pleasure to be helped by Lance Light he was profesional Over all highly satisfied with the experience of purchasing my first Mercedes benz. I had the pleasure to be helped by Lance Light he was profesional and very helpfull. Answered all of my question and made the process easy and hassle free. Thanks to the great customer service and the financial department at the mercedes Benz of Tucson now I am part of the Mercedes benz family. I would definitely recommend Lance Light to my friends and family. More

Excellent service My service advisor (MARK) provided great excellent service ensured service issues were resolve on time and correct. Mr. Stark supported Mark in gett My service advisor (MARK) provided great excellent service ensured service issues were resolve on time and correct. Mr. Stark supported Mark in getting my vehicle work completed. To emphasize excellent service was provided. More

Flew all the way from Syracuse, NY We found our dream car online at this dealership. We got the deal we wanted and our salesperson, Tom Cavanagh, worked with us to make our experience a We found our dream car online at this dealership. We got the deal we wanted and our salesperson, Tom Cavanagh, worked with us to make our experience as pleasant as possible. We were flying in from Syracuse to pick up the car and Tom even offered to pick us up from airport (Delta screwed that one up). Nevertheless, the car was exactly what they said it was and was ready to go when we got there. It says a lot when you can pick up a car (sigh unseen) and then drive it 2,300 miles across the country. Service was impeccable. Would definitely do business with this dealership again! More

Terrific First Experience From the ease of making my appointment, to meeting Richard Vansickle my Service Advisor I'm total satisfied. Everything was smooth, in addition to a c From the ease of making my appointment, to meeting Richard Vansickle my Service Advisor I'm total satisfied. Everything was smooth, in addition to a concern I was experiencing I was also assisted by the Shop Foreman, Eric Foster who was also a gentleman & Professional. I couldn't be more pleased with my first experience at Mercedes-Benz of Tucson! Kevin White More

BEST EXPERIENCE EVER! MB of Tucson is the BEST! I am beyond pleased and satisfied with the Exceptional service I received from Thomas Cavanagh and Brian DeCook! These 2 g MB of Tucson is the BEST! I am beyond pleased and satisfied with the Exceptional service I received from Thomas Cavanagh and Brian DeCook! These 2 gentlemen went above and beyond to ensure I had a wonderful experience purchasing the 2017 C300 Coupe! I am from the Phoenix area and I could not find a dealership that had the car I wanted. I looked online and voila! There it was - at MB of Tucson. My Beautiful, Sophisticated, Sleek White Coupe! I emailed an inquiry and received a response right away from Thomas Cavanagh! Thomas and Brian answered all my questions (and I had plenty) honestly, thoroughly and with genuine professionalism and kindness! Brian and Thomas emailed and texted me photos of the car to ensure it was the exact car I wanted. There was not "bait and switch" with numbers like other dealerships. Thomas and Brian was transparent with all communications! This wonderful communication started on April 26th and I picked up my Beautiful car on April 27th! I made the drive to Tucson from Phoenix and it was well worth it! Thomas and Brian were so Awesome to have all the paperwork completed so I would not have to wait when I arrived. When I arrived, I was greeted with such kindness as if I were a Friend! I met with Greg Ash, the Awesome Finance/Lease Manager to review and sign lease documents and Ms. Lisa Gray, the Wonderful Product Concierge was super Nice and helpful and took her time to show me the upgraded functions on the 2017 C300 Coupe model! Needless to say, I AM SUPER HAPPY with my entire process from start to finish and I will DEFINITELY return to MB of Tucson to lease my next car in a few years! THANK YOU ALL so much for taking such GREAT care of me! Blessings. More

Another Excellent Buy This is our forth Mercedes from Chapman and the second purchase with the outstanding help from Natasha. I had a leased VW (from Chapman VW) and Natash This is our forth Mercedes from Chapman and the second purchase with the outstanding help from Natasha. I had a leased VW (from Chapman VW) and Natasha worked it out to be able to turn in the vehicle through her all awhile working hard to find our next Mercedes. We were looking at CPO's and had our eye on a very nice C300. When this sold a day prior to our appointment Natasha made sure that we knew that it had been sold. She was outstanding and worked with us early on a Saturday to find the right car, which was a GLA250. Love the car and especially the help that Natasha provided. Fun part was able to let they know about the United Airlines Club offer for 25,000 miles when buying either a New or CPO Mercedes. More

Excellent Buying Experience Natasha worked with me for months, until she found the vehicle I wanted. She never gave up on me and took me seriously. Natasha is patient, knowledgea Natasha worked with me for months, until she found the vehicle I wanted. She never gave up on me and took me seriously. Natasha is patient, knowledgeable, professional and very easy to talk to. She made the whole Mercedes-Benz of Tucson experience pleasant and completely painless. More

Allen Pollack is an exemplary salesman. Allen Pollack sold me two cars and was outstanding in all aspects of the sale. He answered all questions, provided complete list of all the accessori Allen Pollack sold me two cars and was outstanding in all aspects of the sale. He answered all questions, provided complete list of all the accessories available, and even provided an assistant to sit with me to review all of the functions of the car. An enjoyable experience with both purchases. I will always seek out Allen and MercedesBenz of Tucson for when I am buying a car. Robert S. More

Buy a Mercedes from Mercedes of Tucson! I would recommend buying a Mercedes from this dealer, if no other reason than the excellent service department. This dealership genuinely cares about I would recommend buying a Mercedes from this dealer, if no other reason than the excellent service department. This dealership genuinely cares about it's customers. They are honest and service oriented in every way. More