Mercedes-Benz of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 311 reviews
rear brake replacement Fast work to do rear brakes, priced fairly, Mark the service advisior kept me posted. Offered a loaner, I declined since I worked out of a quiet WI-FI Fast work to do rear brakes, priced fairly, Mark the service advisior kept me posted. Offered a loaner, I declined since I worked out of a quiet WI-FI room. Model dealership, I bypassed 2 closer ones to come here and will return. More
Give Mark a raise Mark is really great at taking care of my car, and I also really appreciate how patient and kind he is with my wife Barbara Mark is really great at taking care of my car, and I also really appreciate how patient and kind he is with my wife Barbara More
Brian De Cook Makes sure everything is perfect I can count on excellent service from Mercedes Benz of Tucson. Brian De Cook and his team makes sure we are treated as special customers throughout th I can count on excellent service from Mercedes Benz of Tucson. Brian De Cook and his team makes sure we are treated as special customers throughout this dealership. He is one of the reasons I continue to purchase cars from Mercedes Benz of Tucson. More
Fantastic !! GLC300 Tom Cavanagh, sales; Brian De Cook management; Lisa Gray, Tammy and all of the associates there were absolutely stellar!! They exemplified the knowled Tom Cavanagh, sales; Brian De Cook management; Lisa Gray, Tammy and all of the associates there were absolutely stellar!! They exemplified the knowledge of the car, business and history of Mercedes-Benz. Tom Cavanagh and Lisa Gray demonstrated not only professionalism but follow-up after my purchase. As, I do trade in and purchase a new car, every three years, I will be working with this team/dealership in the future. Highly recommended !! More
Mark is extremely professional to work with I have had to pleasure of working with Mark Schofield the past 5 yrs. He is professional and honest. He has been without a doubt the best service man I have had to pleasure of working with Mark Schofield the past 5 yrs. He is professional and honest. He has been without a doubt the best service manager I've worked with in my 30 yrs of driving a Mercedes. More
Unsafe dealership After multiple visits to check tire pressure message displayed in vehicle (they said nothing was wrong), my tire finally blew up on the freeway. Took After multiple visits to check tire pressure message displayed in vehicle (they said nothing was wrong), my tire finally blew up on the freeway. Took it in for a replacement, and when I checked out my vehicle, the new tire was a flat again (I was still in their lot). They finally decided to really inspect it and found a cracked rim and two other bad tires. The process to get my car back was almost 2 months long without a loaner... All they cared about was their money, not fixing something they should have caught previously... I thought Mercedes was the best, but honestly I'm never buying Mercedes again.... My safety comes first, NOT YOUR PAYMENT!!! More
Purchase of a new Mercedes-Benz GLC300W4 Purchasing our new GLC was a pleasant experience at Mercedes-Benz of Tucson. They demonstrated knowledge, professionalism, experience and good custome Purchasing our new GLC was a pleasant experience at Mercedes-Benz of Tucson. They demonstrated knowledge, professionalism, experience and good customer service from the ordering of the vehicle to its purchase and delivery. More
Excellent Sprinter Service Took my Dodge Sprinter in for repairs to intercooler. - service Repairs were quick and reasonable - skilled -Educated service technicians . Far more Took my Dodge Sprinter in for repairs to intercooler. - service Repairs were quick and reasonable - skilled -Educated service technicians . Far more knowledgeable than the service technician at Larry Miller Dodge. I will be using Mercedes-Benz of Tucson for all my Sprinter service! Paul@ Southeast Arizona RV Rentals LLC More
finding the right car is is a true experience Excellent display. Informative visits. Questions are answered in a clear down to the point manner. Courteous and respectful. Tools to know more of Excellent display. Informative visits. Questions are answered in a clear down to the point manner. Courteous and respectful. Tools to know more of and about the car of interest. Follow up calls and or e-mails. Literature and pamphlets excellent advisor ( Evan Stark). Top notch techs and service department. Very helpful sales consultant( (Allen Pollack) More
Great as always Evan is a straight shooter. He always gives me an honest answer and returns the car on time. The loaner car is an added bonus for long service and rep Evan is a straight shooter. He always gives me an honest answer and returns the car on time. The loaner car is an added bonus for long service and repairs. More