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Mercedes-Benz of Tucson

Tucson, AZ

4.2
311 Reviews
The Mercedes-Benz name represents vehicles at the forefront of design, technology, and styling innovation. Mercedes-Benz of Tucson is proud to offer this iconic brand to customers in Southern Arizona. Whether purchasing the Mercedes-Benz GLC SUV or our brand-defining Mercedes-Benz S-Class, our professional staff understands the needs and lifestyles of luxury car buyers. We at Mercedes-Benz of Tucson know your time is valuable and can help turn your dream of owning a precision luxury vehicle into a reality quickly and without inconvenience. View our complete inventory online, call us at 520-886-1311, or stop by and visit Mercedes-Benz of Tucson. We are happy to answer your questions and help you discover the thrilling experience of owning a Mercedes-Benz!
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6350 E. Grant Rd

Tucson, AZ

85715

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Showing 311 reviews

November 17, 2017

rear brake replacement Fast work to do rear brakes, priced fairly, Mark the service advisior kept me posted. Offered a loaner, I declined since I worked out of a quiet WI-FI More

by chuckml350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Coulter,master MB Tech
Nov 26, 2017 -

Mercedes-Benz of Tucson responded

chuckml350 - You’re in great hands with Mark! Thank-you for the great review and Thank-you for your business. We really appreciate it! John Hornbeck General Manager

November 05, 2017

Give Mark a raise Mark is really great at taking care of my car, and I also really appreciate how patient and kind he is with my wife Barbara More

by Greg Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2017 -

Mercedes-Benz of Tucson responded

Greg - Mark is a real pro and we’re very fortunate to have him here taking care of you, Barbara, and your car. Thank you for the great review and thank-you for your business! -John Hornbeck | GM

October 26, 2017

Brian De Cook Makes sure everything is perfect I can count on excellent service from Mercedes Benz of Tucson. Brian De Cook and his team makes sure we are treated as special customers throughout th More

by miekrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich VanSickle, Brian De Cook, Stephan Michallet
Oct 27, 2017 -

Mercedes-Benz of Tucson responded

You’re like family here and we always enjoy when you and Marian visit! Thank-you for the great review and thank-you for your continued patronage! -John Hornbeck | GM

October 23, 2017

Fantastic !! GLC300 Tom Cavanagh, sales; Brian De Cook management; Lisa Gray, Tammy and all of the associates there were absolutely stellar!! They exemplified the knowled More

by mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian De Cook
Oct 27, 2017 -

Mercedes-Benz of Tucson responded

Thank you for the great review and for sharing your experience with us. Our people (team members) are our greatest assist! We look forward to seeing you again soon. Thank you for your business! -John Hornbeck | GM

October 13, 2017

Mark is extremely professional to work with I have had to pleasure of working with Mark Schofield the past 5 yrs. He is professional and honest. He has been without a doubt the best service man More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Mercedes-Benz of Tucson responded

Bill - You’re in good hands with Mark. He is honest and hard-working and will always take good care of you. Thank-you for the recognition of a valued employee! We appreciate your business! -John Hornbeck | GM

September 24, 2017

Unsafe dealership After multiple visits to check tire pressure message displayed in vehicle (they said nothing was wrong), my tire finally blew up on the freeway. Took More

by JJ96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Shumaker
August 24, 2017

Purchase of a new Mercedes-Benz GLC300W4 Purchasing our new GLC was a pleasant experience at Mercedes-Benz of Tucson. They demonstrated knowledge, professionalism, experience and good custome More

by Happy Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Grey
Sep 08, 2017 -

Mercedes-Benz of Tucson responded

Thank you for your flattering review! We pride ourselves on delivering an experience that exceeds your expectations. Thank you for your business! - John Hornbeck | GM

August 16, 2017

Excellent Sprinter Service Took my Dodge Sprinter in for repairs to intercooler. - service Repairs were quick and reasonable - skilled -Educated service technicians . Far more More

by SEAVRV Rentals LLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SprinterService Tecnician. - name unknown, Evan Stark
Aug 24, 2017 -

Mercedes-Benz of Tucson responded

All of our service technicians have been accredited with certification by Mercedes-Benz. We appreciate your acknowledgment and your continued patronage. Thank you for your business! -John Hornbeck | General Manager

July 17, 2017

finding the right car is is a true experience Excellent display. Informative visits. Questions are answered in a clear down to the point manner. Courteous and respectful. Tools to know more of More

by ISSA Y. HALLAQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Perkins, Ken Holtzman, Eric...the shop forman, Evan Stark, Brian De Cook, Jason Gates, Gregory Hart, Allen Pollack
Jul 24, 2017 -

Mercedes-Benz of Tucson responded

Thank you for your continued patronage, Dr. Hallaq! We appreciate your business! John Hornbeck, GM

July 07, 2017

Great as always Evan is a straight shooter. He always gives me an honest answer and returns the car on time. The loaner car is an added bonus for long service and rep More

by Jmfletch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Stark
Jul 11, 2017 -

Mercedes-Benz of Tucson responded

Jmfletch - Evan is a straight shooter and one of our most experienced and knowledgeable service representatives. Thank you for your business! John Hornbeck General Manager

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