Mercedes-Benz of Tucson

They suck American Family recommend them. Had my car for 2.5 months. Car rattles that I had to fix after getting it back! If I took it back who knows how l American Family recommend them. Had my car for 2.5 months. Car rattles that I had to fix after getting it back! If I took it back who knows how long it would be. Tore up window seals and didn't replace. Didn't bleed hydraulic system for top? More

Great company Love doing business with this company. We have two Mercedes and Evan Stark our service guy at Mercedes always gives us first class service. Highly r Love doing business with this company. We have two Mercedes and Evan Stark our service guy at Mercedes always gives us first class service. Highly recommend Mercedes Benz of Tucson. Marcy Dale More

Service visit This is by far a first class dealer. Evan provided absolute red carpet service. All work was done perfectly and the communication during the process This is by far a first class dealer. Evan provided absolute red carpet service. All work was done perfectly and the communication during the process was superior. Was provided a new clean loaner car and Evan a long with staff gets 2 thumbs up. Thank you for making it easy for me!! I’ll be back!! More

They go the extra mile! I recently bought an AMG SLS Gullwing Coupe in MA. After shipping the car to My home, I had MB of Tucson do a thorough inspection. They discovered a I recently bought an AMG SLS Gullwing Coupe in MA. After shipping the car to My home, I had MB of Tucson do a thorough inspection. They discovered an oil leak coming from the right valve cover gasket. Though the car was warranted under MA law, I was concerned. nothing on an AMG car is cheap. Scott Perkins, the local Service Director worked with his counterpart at the MA dealership to get the repair work accomplished. I was particularly impressed with Scott’s willingness to work with the other dealership on pricing - even though he had no obligation to do so. I’d also like to commend Rich VanSickle for his professional and thorough follow-through. More

ALLEN IS AMAZING! Allen made the process of buying my new 2018 CLA250 so smooth and timely. He fully took time to figure out my wants and needs in a vehicle and offered Allen made the process of buying my new 2018 CLA250 so smooth and timely. He fully took time to figure out my wants and needs in a vehicle and offered me a few to choose from. I fell in love with the CLA250 and I've had an amazing experience, purchasing my first car from him. He even sent a cute little gift in the mail. Thank you Allen, you're the best! More

customer service superb!! We just got our new car and could not be happier. the who experience went very smoothly from the moment we started until delivery. I would recommen We just got our new car and could not be happier. the who experience went very smoothly from the moment we started until delivery. I would recommend them very highly. John H was amazing and the who staff could not have been nicer We will be back!!! More

Service The work performed is always top notch, and working with the Service Personnel - Rich VanSickel, in this case, is always a pleasure. I will continue The work performed is always top notch, and working with the Service Personnel - Rich VanSickel, in this case, is always a pleasure. I will continue to use Mercedes-Benz of Tucson. More

great, friendly and efficient after trying another service center I brought our car to MB of Tucson. They did the complete repair and since they had the car for multiple days ai wa after trying another service center I brought our car to MB of Tucson. They did the complete repair and since they had the car for multiple days ai was given a very nice loaner . Upon getting the car back I found the return of loaner car swift easy and friendly. Also Steve and the service dept did an outstanding job getting our car back to"New" condition. More

Superb Manager Brian went out of his way to make this a pleasant buying experience for me. I look forward to a long term relationship with Mercedes Benz because of Brian went out of his way to make this a pleasant buying experience for me. I look forward to a long term relationship with Mercedes Benz because of him. I will be trading my vehicle in for a new one every 3 to 4 years. More

Great Experience! I recently purchased a new 2017 Mercedes Benz GLE 400 4MATIC from Mercedes-Benz of Tucson and cannot say enough good things about my experience. I wa I recently purchased a new 2017 Mercedes Benz GLE 400 4MATIC from Mercedes-Benz of Tucson and cannot say enough good things about my experience. I was looking for this particular model and this dealership was the only one in the state that had this in stock. I filled in an online interest form late on Monday night and I was called back and emailed first thing Tuesday morning by Allen Pollack. We had a great conversation and I told him that I had been searching for this car and he was able to answer several questions that I had. My issue was that I would be driving from Chandler, AZ to see and purchase this vehicle. I was able to pre-negotiate what I wanted to pay for the car and what I wanted for my trade in value and stated that if we were not close to these numbers I would not be driving the 2 hours down there. Needless to say, I made the drive and was able to negotiate a little more on the price and drove off with the new Mercedes! Alan was great to deal with. Their finance department was very professional and not trying to upsell on everything. The general manager John was very nice to deal with, too. I am writing this because there is a Mercedes dealer very close to my home where we bought another Mercedes in November where my experience was not as good as the one in Tucson. Knowing that I wanted to get back to Chandler ASAP, they arranged to have my window tinting done at my home and for me to have my vehicle interior and exterior protection package be done at Chapman BMW in Chandler so I didn't have to wait in Tucson to get it done. A top-knotch dealership who will always have my business when it is time to buy a new Mercedes! More