Back

Mercedes-Benz of Tucson

Tucson, AZ

4.2
311 Reviews
The Mercedes-Benz name represents vehicles at the forefront of design, technology, and styling innovation. Mercedes-Benz of Tucson is proud to offer this iconic brand to customers in Southern Arizona. Whether purchasing the Mercedes-Benz GLC SUV or our brand-defining Mercedes-Benz S-Class, our professional staff understands the needs and lifestyles of luxury car buyers. We at Mercedes-Benz of Tucson know your time is valuable and can help turn your dream of owning a precision luxury vehicle into a reality quickly and without inconvenience. View our complete inventory online, call us at 520-886-1311, or stop by and visit Mercedes-Benz of Tucson. We are happy to answer your questions and help you discover the thrilling experience of owning a Mercedes-Benz!
Contact Dealership

6350 E. Grant Rd

Tucson, AZ

85715

Directions

By Type

Showing 311 reviews

September 15, 2019

Great Car Buying Experience You know how they've taken the fun out of flying? Well, happy to say that buying a new car is still fun here. Allen Pollack has helped us through 3 More

by Mark S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Jarrett, Allen Pollack
Sep 16, 2019 -

Mercedes-Benz of Tucson responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends a Mercedes-Benz of Tucson

March 24, 2019

Knowledgeable Well educated and very knowledgeable easy to do business with .I would highly recommend I’ve never seen so many happy people in one place Particular More

by A little cranky
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian De Cook
Mar 25, 2019 -

Mercedes-Benz of Tucson responded

Thank you for your review. We are happy to hear that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. We appreciate the positive recommendation and look forward to serving you again. Your Friends at Mercedes-Benz of Tucson

March 18, 2019

Customer Appreciation / Customer Service I want to let people know about Mercedes Benz customer service and customer appreciation. Adrian Schumacher helped me with my whole process of purchas More

by Goose 0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich VanSickle
Mar 20, 2019 -

Mercedes-Benz of Tucson responded

We are happy to see that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Mercedes-Benz of Tucson

March 08, 2019

Above and Beyond I would like to give the utmost praise to Victor in parts for the superb customer service provided. He took care of a lost key situation which wasn't More

by MyE55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castillo
Mar 11, 2019 -

Mercedes-Benz of Tucson responded

Thank you for your review. We are happy to hear that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. Your Friends at Mercedes-Benz of Tucson

February 03, 2019

Customer Service My experience was amazing. Adrian Schumacher provided me with 100%plus customer service. He made me feel comfortable and confident, that he would find More

by Goose 0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarret Crocker
Feb 04, 2019 -

Mercedes-Benz of Tucson responded

Thank you for your review. We are happy to hear that you had an awesome experience at our dealership. We always love to hear when our customers are happy. We hope that you love your new vehicle and we look forward to working with you in the future. Wishing you many happy and safe miles. Your Friends at Mercedes-Benz of Tucson

January 25, 2019

Mark is a down to earth guy! Took my Mercedes in for cosmetic damage in the interior of the vehicle. Mark made things happen, getting my problem solved with expertise. Thank you M More

by Rbalance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Mercedes-Benz of Tucson responded

We are happy to hear that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Mercedes-Benz of Tucson

January 12, 2019

3500 RV Sprinter Oil Change It took exactly one hour and the cost was reasonable for a vehicle that needs 13+ quarts of oil. The waiting area is awesome! 2017 Forester Motor Home More

by tery123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shumaker
Jan 14, 2019 -

Mercedes-Benz of Tucson responded

Thank you for the positive review and for choosing us for all your service needs. We look forward to providing great customer service for your next visit with our service department. Your Friends at Mercedes-Benz of Tucson

January 02, 2019

What I expect from a MB service center- professionAlien and. Easy to make appointments, feedback from my advisor, and suggestions for proper maintenance and a pleasant waiting area with a view of the work area. More

by ML350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Stark, Rex Caughron
Jan 02, 2019 -

Mercedes-Benz of Tucson responded

Thank you for your positive feedback; our service department cannot appreciate your review enough. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Mercedes-Benz of Tucson

December 10, 2018

Easy, efficient, courteous, friendly, Rich goes out of his way to make sure I am well taken care of. I know I will always be greeted with a smile, even if I drop by to have my tires checke More

by A very satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich VanSickle
Dec 11, 2018 -

Mercedes-Benz of Tucson responded

Thank you for your positive review on your experience with us here at Chapman. We are happy to hear how satisfied you are, and we will be sure to share your kind words with Rich. Be sure to visit us in the future for any of your automotive needs. Your Friends at Mercedes Benz of Tucson

November 01, 2018

check engine light Lauren our customer service rep got us in and out quickly. Very reputable company, fixed our "check engine light" problem at no cost, vehicle still un More

by happy sprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shumaker
Nov 28, 2018 -

Mercedes-Benz of Tucson responded

Thank you for the 5-stars! Lauren is a true asset to our team and we are happy to hear of a job well done! Thank you for your loyalty and patronage, and we look forward to serving you again. Your Friends at Mercedes-Benz of Tucson

...
11
...