Mercedes-Benz of Temecula
Temecula, CA
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Very pleasant, professional and helpful My experience dealing with Mercedes Benz of Temecula and working with Andre was amazing!! I was concerned in the beginning that I wasn't going to be a My experience dealing with Mercedes Benz of Temecula and working with Andre was amazing!! I was concerned in the beginning that I wasn't going to be able to get out of my current lease and get into another vehicle but much to my surprise and help from Andre I was. He found me the perfect SUV for me, that I love and gave me a great deal on it. He even held my little dog Enzo, on his lap while we went on test drives. 🙂 When I picked up my new car Andre was very thorough in explaining and showing me how everything worked in the car. Andre is hardworking, professional, personable, caring, honest and was a pleasure to work with. I would recommend anyone looking to get a new car at Mercedes Benz of Temecula to work with Andre. More
Great deal We worked with Andre Serpoosh at Mercedes Benz of Temecula. It is my first Mercedes and I was very skeptical about the affordability, but Andre found We worked with Andre Serpoosh at Mercedes Benz of Temecula. It is my first Mercedes and I was very skeptical about the affordability, but Andre found us an E350 that I love and that was right within our budget. It turned out to be a great experience! More
Excellent service I was so happy to be able to get a same day appointment that worked for my busy schedule. The service was excellent as usual. My service advisor, Rez I was so happy to be able to get a same day appointment that worked for my busy schedule. The service was excellent as usual. My service advisor, Reza, is the best. He’s courteous, professional and to the point. More
Great service Jose and his team did a great job. I was able to get a loaner on the spot while my car was in service. Drop down menu of staff should be updated. Jose and his team did a great job. I was able to get a loaner on the spot while my car was in service. Drop down menu of staff should be updated. More
The best customer service experience ever! From the time I brought my car in Reza was courteous and accommodating to the time I pick up my car. Thank you very much From the time I brought my car in Reza was courteous and accommodating to the time I pick up my car. Thank you very much More
Pothole nightmares After the rain I hit a major pothole. FJT replaces my tires and my rim and had me back on the road in no time. Manny Henshaw was great to work with an After the rain I hit a major pothole. FJT replaces my tires and my rim and had me back on the road in no time. Manny Henshaw was great to work with and very knowledgeable about the MB quality and safety features. Great experience More
AMG for the Wife Great service and Alberto Dias is an excellent addition to the MB of Temecula team. The team made me a fan of Mercedes! Will be back in a few years fo Great service and Alberto Dias is an excellent addition to the MB of Temecula team. The team made me a fan of Mercedes! Will be back in a few years for next round! More
Attentive and they know the cars and brand. It was a simple service, but to that they are always accommodating and knowledgeable. They stand behind what they do. The staff truly represents the It was a simple service, but to that they are always accommodating and knowledgeable. They stand behind what they do. The staff truly represents the ownership and the consistency throughout the deals is outstanding. More
Very attentive sales process We came to the dealership thinking that we would buy a GLC model. We decided to also look at the GLE. Our salesman, Alberto Dias, walked us through We came to the dealership thinking that we would buy a GLC model. We decided to also look at the GLE. Our salesman, Alberto Dias, walked us through the features of several cars of each type. We ended up test driving four cars. After several hours of discussing and test driving the cars, we made our decision. Alberto went to work on creating a deal for us. We were satisfied with the economics. Once we closed, Alberto spent at least an hour going through all of the features. The GLE employs a significant level of technology! In total, largely because of our equivocation on which model to buy, Alberto spent approximately 8 hours with us through the choosing, closing, and educating processes. We were highly satisfied. More
Truly exceptional customer service like no other Mr Lee Kenniston was very professional, courteous and provided super customer service to me and my husband. We were treated like million dollar gems f Mr Lee Kenniston was very professional, courteous and provided super customer service to me and my husband. We were treated like million dollar gems from start to finish. He was very detailed and spent his time explaining all the vehicle' s features. Mr Bob Crabtree was very polite and genuine in explaining and going thru the sales process and answered our questions to our satisfaction. Their efforts are commendable. Thank you so ver much. Mr Jason Hardin patiently took his time in processing all the paperworks and documentations; very professional and courteous. His devotion to duty is highly commendable. Great job and thank you!!! More