Mercedes-Benz of Temecula
Temecula, CA
Filter Reviews by Keyword
By Type
Showing 1,354 reviews
A1 Treatment I took my brand new 2019 CLS450 in to get some repairs done after an unfortunate incident with only 80 miles on the odometer. Gary Deangelo (Guest Ex I took my brand new 2019 CLS450 in to get some repairs done after an unfortunate incident with only 80 miles on the odometer. Gary Deangelo (Guest Experience Manager) and Phil Carreon (Service Dept Manager) went ABOVE and BEYOND what I expected to take care of me and the repairs on my car. Gary, called me a few times while the car was being repaired to ensure I was being taken car of. Manny (Service Rep) also kept me informed of the status of the vehicle and repairs. Gary, thank you for your continued exceptional Guest service and taking care of your customers. It will built life long relationships and continued customers. This car was the second Mercedes I have purchased and it will not be the last. Outstanding Customer Service. More
Very friendly Devon Tarantino was our salesman and he was so nice and friendly. He made us feel very comfortable and he tried to help us out really well and he act Devon Tarantino was our salesman and he was so nice and friendly. He made us feel very comfortable and he tried to help us out really well and he actually listened. He had a good knowledge about the car we wanted and answered all our questions. More
Exceptional service Breannab Kind is very kind and very professional. He assisted us with servicing of our CLA 250. He is always prompt and professional and courteous. He Breannab Kind is very kind and very professional. He assisted us with servicing of our CLA 250. He is always prompt and professional and courteous. He is just beyond exceptional. He is awesome More
Service Always happy to work with Manny Henshaw. Service is always done with no problems. Always done in a timely matter, enjoy working with Manny. I will con Always happy to work with Manny Henshaw. Service is always done with no problems. Always done in a timely matter, enjoy working with Manny. I will continue to use this dealership More
J Wagabaza I was happy with how I was treated and I also felt welcomed back to do business at your establishment. I was specifically impressed that after my ca I was happy with how I was treated and I also felt welcomed back to do business at your establishment. I was specifically impressed that after my car was ready I was contacted via 2 means txt and phone More
Honest dealer This was the best experience I've ever had purchasing a new vehicle. Andre made me feel like he cared as much as I did about making sure I made the be This was the best experience I've ever had purchasing a new vehicle. Andre made me feel like he cared as much as I did about making sure I made the best decision for me and my family. The amount of patience he demonstrated towards helping me and answering my questions was unfamiliar to any experience I've had at other dealerships. I truly felt like a friend was helping me I purchased my new Mercedes-Benz. More
New Car Rami was an excellent salesman and knew what we wanted. Made the car buying experience easy. my wife and I where in and out within hours. Rami was an excellent salesman and knew what we wanted. Made the car buying experience easy. my wife and I where in and out within hours. More
Great experience purchasing new car Stopped by the dealership to discuss returning my lease and potentially purchasing a new car. The first salesmen was quite knowledgeable and a pleasur Stopped by the dealership to discuss returning my lease and potentially purchasing a new car. The first salesmen was quite knowledgeable and a pleasure to speak with, but unfortunately we were not able to come to an agreement. As a result, I left and was planning on purchasing a new Mercedes from the Santa Monica dealer on Saturday as their offer was too good to pass up. However, then i had the pleasure of speaking with Rami, who convinced me that purchasing a car at your dealership was better and to come down one last time and hear him out. Although your offer was not as enticing as Santa Monica, he provided such a wonderful experience that i ended up purchasing a car that day! The experience of purchasing a car is just as important as the cost and thanks to Rami, i felt like i got both. Thanks Rami! More
Exceptional Sales Experience Andre Serpoosh I went in to see what inventory they had of the latest models and was greeted by Andre. He was very professional and took the time to explain everythi I went in to see what inventory they had of the latest models and was greeted by Andre. He was very professional and took the time to explain everything about all the models I was interested in. He walked me through in great detail comparing models and although I came to look, I was sold based on this experience l. He made me feel confident about it purchase. A WOW experience. Thank you for having exceptional representatives like Andre. More
High level professional Andre is a high level professional who embraces the importance of transparency. He made me feel like I was dealing with my family and is extremely kn Andre is a high level professional who embraces the importance of transparency. He made me feel like I was dealing with my family and is extremely knowledgeable. Make sure you ask for Andre!!! More