Mercedes-Benz of Temecula

Car buying Everyone was great especially Ian Pinney and Jackie as well. We had fun and laughter while shopping for a new car. Love your staffs everyone is helpfu Everyone was great especially Ian Pinney and Jackie as well. We had fun and laughter while shopping for a new car. Love your staffs everyone is helpful..Excellent people working together as a team. Kudos to Mercedes Benz of Temecula. More

New car purchase From the first time we stepped on the lot, “just to look” - until the following day when we actually purchased the car, everyone we came in contact wi From the first time we stepped on the lot, “just to look” - until the following day when we actually purchased the car, everyone we came in contact with was professional, honest, welcoming and knowledgeable. James did a great job showing us the cars we were interested in seeing and was NOT pushy at all. Nolan, who called us after we utilized our insurance buying services, he was awesome and told us they had what we were looking for. Bob, who assisted us the following day with actually reviewing inventory for cars matching our wish list & having us test drive the car, and never “pushed" for a sale. JoAnne, the finance person who was awesome, even beating the interest rate our pre-approved lender offered. One of the best car-buying experiences we have had. More

Lee is the best Lee is a dedicated and valued person. I have known Lee in excess of 25 years and you cannot find a person of higher integrity or character. Lee is a dedicated and valued person. I have known Lee in excess of 25 years and you cannot find a person of higher integrity or character. More

Gene Russell and his supporting team were amazing I was fortunate enough to work with Gene R who provided us with a world class experience. I went from considering 5 different brands to two as soon a I was fortunate enough to work with Gene R who provided us with a world class experience. I went from considering 5 different brands to two as soon as we began discussing Mercedes. It's obvious he is as passionate and knowledgeable about the brand as he is customer service. After discussing things further and meeting a couple more times, I knew that working with him and Mercedes-Benz Temecula was the only way forward. During the purchasing process, everyone we interacted with was great and continued to leave us with a great impression. I'm glad we worked out a great deal on my new car and we're customers for life now. Thank you Gene! More

Outstanding Service I took my car in for airbags recall. A day prior I received an in dash message indicating one of my brake light was out. I was planning replacing it I took my car in for airbags recall. A day prior I received an in dash message indicating one of my brake light was out. I was planning replacing it on Saturday. I took the call in for the airbag recall on Thursday and got it back on the next day. I noticed the brake light message was gone so I checked the brake light and I had been replaced, free of charge. I know it’s just a brake light but it’s all about the principle that they replaced it free of charge without me mentioning it to them. Way to go Alvaro Acevedo. Thanks More

The service advisor was courtesans professional. The service that I was provided were nothing less that perfect. Every key was courteous and Sam Lafoca explained all of the questions that I asked. The service that I was provided were nothing less that perfect. Every key was courteous and Sam Lafoca explained all of the questions that I asked. More

Nothing short of wonderful Phil Carreon made the experience top notch, he did exactly what he said he would do, I would highly recommend Phil to anyone with a Mercedes, thank y Phil Carreon made the experience top notch, he did exactly what he said he would do, I would highly recommend Phil to anyone with a Mercedes, thank you Phil for making my experience easy, carefree and completely satisfied. More

Very friendly and available! From the second I stepped onto the lot I was asked if I needed help. Omar walked me through every question I had and showed me the vehicles I wanted t From the second I stepped onto the lot I was asked if I needed help. Omar walked me through every question I had and showed me the vehicles I wanted to see and gave suggestions of options he thought would be fit my criteria. Overall I had an amazing experience ! More

Amazing Service Rider Reza was exceptionally helpful and conscious. He made sure to communicate clearly what needed to be done and then verified all service was completed Reza was exceptionally helpful and conscious. He made sure to communicate clearly what needed to be done and then verified all service was completed to our satisfaction, More

Great dealership Great inventory. The staff is knowledgeable of the product. They all worked diligently and quickly and got me a good deal. This is my 3rd car with thi Great inventory. The staff is knowledgeable of the product. They all worked diligently and quickly and got me a good deal. This is my 3rd car with this dealership and I will be back. More