Mercedes-Benz of Temecula
Temecula, CA
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Awesome Gene was great! Very easy to work with and he didn't try to pressure me into purchasing a vehicle I did not want. He was very courteous. Gene was great! Very easy to work with and he didn't try to pressure me into purchasing a vehicle I did not want. He was very courteous. More
My Experience with Mercedes-Benz Temecula No complaints here and I was impressed the dealership's exceptional customer service. Reza Nejad was my service consultant and he clearly represents No complaints here and I was impressed the dealership's exceptional customer service. Reza Nejad was my service consultant and he clearly represents the dealership's reputation, and the Mercedes-Benz brand, as a 5 star experience. More
Professional Always professional. Timely, helpful. Constantly in contact to keep me updated on progress of maintenance. Made sound recommendations that I considere Always professional. Timely, helpful. Constantly in contact to keep me updated on progress of maintenance. Made sound recommendations that I considered for further. Clean, calm pleasant surrounding! More
yearly maintenance, 2 year. Everything went smoothy and timely. I received a courtesy ride home till it was finished. It was done in less than 3 hours. Good job. My only com Everything went smoothy and timely. I received a courtesy ride home till it was finished. It was done in less than 3 hours. Good job. My only complaint is the car wash as always is not up to speed. More
Service A The service personnel (Reza Nejad) ALWAYS gives me great service and he is very trustworthy and dependable. I can depend on Reza to get my car in and The service personnel (Reza Nejad) ALWAYS gives me great service and he is very trustworthy and dependable. I can depend on Reza to get my car in and out as I wait for it. When I get it, it is always clean. More
car purchase Andre and Chris were excellent, there was an issue with the car we purchased and both worked very hard to resolve the problem and provide a fair and e Andre and Chris were excellent, there was an issue with the car we purchased and both worked very hard to resolve the problem and provide a fair and equitable solution. More
Client Care Sam was incredible! He cares about his customers and doing the right thing. After my first visit I didn't think I would return. I decided to give you Sam was incredible! He cares about his customers and doing the right thing. After my first visit I didn't think I would return. I decided to give you guys another chance and after dealing with Sam and his professionalism you now have a customer for life. Sam thank you for all that you did! More
My service advisor Elizabeth was amazing! Elizabeth helped me through my service seamlessly. I had a concern about my car and she immediately got it taken care of. She was very good at communi Elizabeth helped me through my service seamlessly. I had a concern about my car and she immediately got it taken care of. She was very good at communicating and at getting things done! More
very nice Sam is very busy but professional. Service waiting rooms and bathroom are clean. People working in those areas are very nice. My car was ready and wai Sam is very busy but professional. Service waiting rooms and bathroom are clean. People working in those areas are very nice. My car was ready and waiting and Sam was smiling. Thank You Sam. I rather have my car done right the first time than take it back a secondtime. Your mechcanics are getting the job done Thank Them for me as well. Great crew Keep up the good work. More
Excellent Service I just moved to the area and took my car in for service for the first time at this dealership. I was impressed, even relative to other Mercedes deale I just moved to the area and took my car in for service for the first time at this dealership. I was impressed, even relative to other Mercedes dealerships. Everything was very fast and efficient. Communication was excellent. My service advisor, Manny, was great, as was everyone else who helped me. My car required additional work beyond the routine service I took it in for. They sent me a detailed written inspection report showing and explaining exactly what was wrong and why it should be fixed. More