Mercedes-Benz of Temecula
Temecula, CA
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Great Service Providers - Difficulty Resolving Issues Brought vehicle in due to check engine light being illuminated. Paid nearly $800 to replace oxygen sensor. Unfortunately, issue is still not resolve Brought vehicle in due to check engine light being illuminated. Paid nearly $800 to replace oxygen sensor. Unfortunately, issue is still not resolved (light came back on 5 hours later). Had similar experience with resolving maintenance issues several months ago. Paid over $2,500 to address air intake and other electrical problems - however, vehicle broke down shortly after departing the dealership and it has to be towed back to the maintenance shop. Hoping current issues can be resolved quickly. More
Great Service I had another great experience with the service department. The shuttle already left so they called an Uber for me and I was on my way home less than I had another great experience with the service department. The shuttle already left so they called an Uber for me and I was on my way home less than 5 minutes later. Manny my service advisor is great to work with. More
Manny 's escellent service Manny is an outstanding service advisor. He is very knowledgeable, very thorough and cordial. Manny's description and explanation of service details Manny is an outstanding service advisor. He is very knowledgeable, very thorough and cordial. Manny's description and explanation of service details is very easy to understand. More
Excellent service! My service experience was great as usual. Manny is great to work with and Phil the manager is always so friendly! Repairs were completed ahead of sche My service experience was great as usual. Manny is great to work with and Phil the manager is always so friendly! Repairs were completed ahead of schedule. More
Excellent Experience We purchased a certified preowned vehicle. Our Sale Person was Andre Serpoosh. He was outstanding thru the whole process. So was Huck Mashfe who helpe We purchased a certified preowned vehicle. Our Sale Person was Andre Serpoosh. He was outstanding thru the whole process. So was Huck Mashfe who helped in coordinating the registration of the since we live in Arizona. In addition Javier Suguimizu was excellent to work with. We have purchased vehicles from several Mercedes dealerships in the past and this by far was the best experience we have had. Thank you More
Great experience leading Mercedes convertible Great experience leasing Mercedes E 450 convertible. Fast and easy. Everything explained very well. Car gone over in detail with me. I am very satisfi Great experience leasing Mercedes E 450 convertible. Fast and easy. Everything explained very well. Car gone over in detail with me. I am very satisfied with my rxperience. More
Excellent service As one would expect from Mercedes, I had an excellent repair experience. Jose kept me updated throughout the process and worked around my travel sche As one would expect from Mercedes, I had an excellent repair experience. Jose kept me updated throughout the process and worked around my travel schedule to complete repairs, hold the car for a few extra days and had it washed a second time so it was fresh upon my arrival. We'll be back! More
Thank you Reza! Reza made sure everything was perfect with my car before returning it! He made sure everything was checked and cleaned inside and out! Thanks for the Reza made sure everything was perfect with my car before returning it! He made sure everything was checked and cleaned inside and out! Thanks for the great customer service. More
Best Experience Aaron Fickle was great and made sure that our visit was nothing less than AMAZING & ensured that we were taken care of from the minute we arrived unti Aaron Fickle was great and made sure that our visit was nothing less than AMAZING & ensured that we were taken care of from the minute we arrived until we drove off in our car! More
First Class Fast and friendly ! Everyone was very helpful. Reza got my work approved by my fleet service company and my company and my courtesy car was clean and Fast and friendly ! Everyone was very helpful. Reza got my work approved by my fleet service company and my company and my courtesy car was clean and ready. More