Mercedes-Benz of Temecula

Passenger door panel I always get an above and beyond service especially my service advisor Manny Henshaw he’s service is always top notch always updates the kind of repai I always get an above and beyond service especially my service advisor Manny Henshaw he’s service is always top notch always updates the kind of repairs that needed to be done More

Emergency Service while out of town Well I'm out of town on a trip my car started running rough and we noticed the Mercedes sign from the highway. We arrived very late in the afternoon Well I'm out of town on a trip my car started running rough and we noticed the Mercedes sign from the highway. We arrived very late in the afternoon and Josh Hernandez service consultant there understood our story and our urgency to get back home as I had just been traveling home from a surgery in California. They dropped everything and made my car priority and within a short. Of time I told us they figured out the strange problem that did not generate an error code or engine light message and they fixed it. I had a cracked spark plug and they diagnosed it without delay. Josh kept us posted as we were worried we would be stuck and he was very kind and help with Alternatives in case our car wasn't able to be repaired including offering loaner car. I can't thank Josh Hernandez enough for him going out of the way knowing that his service department was busy and full and prioritize our problem because we were traveling out of town. Thank You Josh. Great work.. More

Love my new car Jordan you are the best. Thank you for helping me purchase my dream car. I love the sizzle not the steak!!! Thanks to Jackie too. Jordan you are the best. Thank you for helping me purchase my dream car. I love the sizzle not the steak!!! Thanks to Jackie too. More

Awesome experience!!! Visited for warranty repair and ended up getting the 2020 GLE 350. Looking around, we were greeted by Aaron Fickle, who made us feel comfortable at th Visited for warranty repair and ended up getting the 2020 GLE 350. Looking around, we were greeted by Aaron Fickle, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there and ended up test driving GLE 350. I must say that this was my best car shopping experience ever. Aaron was very informative and he was answering every question and delivers an incredible service and gives a very pleasant experience. More

Great service Car service was fantastic as was Manny’s service! Front desk was not so friendly at all but that is what get I guess! Thank you Car service was fantastic as was Manny’s service! Front desk was not so friendly at all but that is what get I guess! Thank you More

Excellent service as always! It’s always a pleasure to visit MBZ of Temecula. The friendly staff always go above and beyond my expectations. Also, the dealership is always super It’s always a pleasure to visit MBZ of Temecula. The friendly staff always go above and beyond my expectations. Also, the dealership is always super clean. More

Warranty Fix The vinyl portion of my rear bumper was separating slightly from the chrome. The service department took the bumper off and determined that it was fro The vinyl portion of my rear bumper was separating slightly from the chrome. The service department took the bumper off and determined that it was from natural causes and reinstalled it correctly. The repair was covered under warranty. More

Service The service was excellent. The job was done better then expected. I’m very happy with the result. The Shutter Service was great. My Service advisor wa The service was excellent. The job was done better then expected. I’m very happy with the result. The Shutter Service was great. My Service advisor was awesome !! Elan was great in helping me and answer all my questions. Thank you for a great experienced. Linh More

Windshield change Very happy with the windshield installation, looks like it just came off the factory line. Also quick to find the problem with the air conditioning Very happy with the windshield installation, looks like it just came off the factory line. Also quick to find the problem with the air conditioning More

Customer service Great customer service . Informative. Some warranties arent covered that i want fix but Manny explained it well n helped me on things that he can do Great customer service . Informative. Some warranties arent covered that i want fix but Manny explained it well n helped me on things that he can do Tnx! More