Mercedes-Benz of Temecula

Service Department My service representative was very nice and professional. Sandra answered my questions and kept me informed of the process. I would definitely recom My service representative was very nice and professional. Sandra answered my questions and kept me informed of the process. I would definitely recommend her and hope to have her on my next visit. More

Quick and to the point Normally car buying is an all day ordeal. But in a couple of hours we were in a vehicle and out the door. Great staff in Temecula. Thank you for eve Normally car buying is an all day ordeal. But in a couple of hours we were in a vehicle and out the door. Great staff in Temecula. Thank you for everything More

Excellent Customer Service My Service Advisor was Sandra Rabie and honestly I don’t believe I’ve ever had anyone that has shown so much dedication to solve a problem and save me My Service Advisor was Sandra Rabie and honestly I don’t believe I’ve ever had anyone that has shown so much dedication to solve a problem and save me money. The entire service team is excellent. Sandra strives to be professional and put the customer first. Thank you! More

MY GO TO DEALER! 5 STAR DEALER....Highly professional staff. I have purchased 3 vehicles from them, and have no reservations whatsoever about recommending them to any 5 STAR DEALER....Highly professional staff. I have purchased 3 vehicles from them, and have no reservations whatsoever about recommending them to anyone considering a Mercedes Benz. Their beautiful showroom, comfortable customer lounges, and complimentary car washes are simply icing on the cake! More

We’ve had a consistently excellent experience with MB of Temecula. From the lot attendants all the way to the top. Have purchased 3 vehicles from them. Temecula. From the lot attendants all the way to the top. Have purchased 3 vehicles from them. More

Mercedes Benz CL250 Elizabeth did an excellent job as advisors thumbs up for her!she is very kind and understanding person!I would like to refer Elizabeth to my friends a Elizabeth did an excellent job as advisors thumbs up for her!she is very kind and understanding person!I would like to refer Elizabeth to my friends as advisor. More

Disappointing Paid for service, after I got home noticed big puddle of oil on the driveway (stamped concrete). Moved the car to see if it was just overflow and it h Paid for service, after I got home noticed big puddle of oil on the driveway (stamped concrete). Moved the car to see if it was just overflow and it happened again. Immediately brought it back to service (it was a Friday). The people that greeted me looked at me like I was crazy and were condescending. My service rep came out and when my husband came over decided to keep it and look at it. No phone call all weekend or Monday. I called Monday afternoon and left a message. No return call. Tuesday I call again. I speak with the service rep and I told him I called and was wondering about my car. He casually says oh yes it’s ready it was a “cracked” cap. Then when I go to get my car the battery alert light is on. I tell the person at service, again treated poorly and says , “it should be fine” I said the alarm says do not drive the car but leave running?? So he agrees to go tell my service rep. He comes back and just casually says it’s fine. No apologies for the inconvenience or the damage to our driven from a mistake that happened at your service center. No phone with updates. For a $500 service I would expect more. I get better service at Jiffy Lube and it costs $60 More

A service and later discovered tire had nail Service was great People were great She was great checked. Car all under warranty fuel pump out She works with Sam LaFoca he was on vacation Service was great People were great She was great checked. Car all under warranty fuel pump out She works with Sam LaFoca he was on vacation More

Class act too to bottom. We visited them after a less than stellar trip to the Carlsbad Mercedes Benz dealership. Was there with my whole family and they made not only my wife and I feel like part of th than stellar trip to the Carlsbad Mercedes Benz dealership. Was there with my whole family and they made not only my wife and I feel like part of the Temecula family, but my mother and father who were here visiting. More

This is the second vehicle I have bought from you, Your team is very nice, knowledgeable and professional. It's a pleasure coming to your dealership whether it's for purchase, service or a car wash.. Your team is very nice, knowledgeable and professional. It's a pleasure coming to your dealership whether it's for purchase, service or a car wash.. More