Mercedes-Benz of Temecula

Mercedes Benz A Class Everyone at the dealership was warm and welcoming specially Alex Aftahi. He helped me find the perfect car that my family and I will enjoy for a long Everyone at the dealership was warm and welcoming specially Alex Aftahi. He helped me find the perfect car that my family and I will enjoy for a long time. More

Professional and courteous I loved the ability to drop my car off at 6:40 am and get on with my day! The loaner car was ready and the associate met with a smile! I loved the ability to drop my car off at 6:40 am and get on with my day! The loaner car was ready and the associate met with a smile! More

Service While our vehicle was being serviced at Mercedes Benz of Temecula, our Service Advisor Elizabeth was very professional and knowledgeable and went abov While our vehicle was being serviced at Mercedes Benz of Temecula, our Service Advisor Elizabeth was very professional and knowledgeable and went above and beyond by keeping us updated and informed at all times. We would highly recommend Mercedes Benz of Temecula and Elizabeth as the to go to Service Advisor. More

Regular Service Timely, very efficient and staff are helpfull and friendly. The estimated time to complete the Service Reza told me was on time. Keep up the excellent Timely, very efficient and staff are helpfull and friendly. The estimated time to complete the Service Reza told me was on time. Keep up the excellent customer Service. Thank you. More

Just a number My opinion is that this dealership provides such high volume car washes and service appointments, that the customer becomes just a number. Simple re My opinion is that this dealership provides such high volume car washes and service appointments, that the customer becomes just a number. Simple requests are not met as the customer gets lost in the Frey. In addition, the SRS ALERT returned the day after it was service. More inconvenience. More

Not satisfied First trip cost me 615$ for repair and test for evaporations caused the check engine light and month after check engine light came again and auxiliary First trip cost me 615$ for repair and test for evaporations caused the check engine light and month after check engine light came again and auxiliary battery problem what they said is that the auxiliary battery still able to charge and they charge it. When I came in to pick up the following day the auxiliary battery showing again, I ask if they can reset it but they did not.and the won’t reset it because I don’t want to pay a gas cap of 215 $. So the following day I came back and bought auxiliary battery and install it myself then I took the positive post of the battery and put it back. Now it is working fine. Because when I re start it it re set itself. What pissed me of I paid 615$ for nothing because all they did is re set it. The evaporations replacement was not done. I got cheated with 615$. I did not buy a gas cap. I used the old one I put a round seal inside the gas cap. More

5 star service I am a working girl with little time for errands. I called the service department and the got me a drop off time same day the service. I showed up sig I am a working girl with little time for errands. I called the service department and the got me a drop off time same day the service. I showed up signed paperwork for a loaner and with in 10 minutes I was on my way. My car was serviced first thing in the morning and I received a text that all cost was covered by warranty and my car was ready for pick up. I came to pick up my car and same quick 10 min check out and drove away in my clean serviced car. Professional and friendly quick service that I fit into my busy schedule! 5 star service for sure! Thanks More

Beautiful and quiet drive. Love it. Me and my wife are really happy with our purchase of brand new C-300 MB, 14 miles. Andre Serpoosh is really friendly, helpful and he has an "Outstand Me and my wife are really happy with our purchase of brand new C-300 MB, 14 miles. Andre Serpoosh is really friendly, helpful and he has an "Outstanding Customer Service". More

Amazing service!!!!!!!!!!!!! My experience was great! It was not a long process which is great when purchasing a new car. Everyone was super friendly. I'll definitely recommend yo My experience was great! It was not a long process which is great when purchasing a new car. Everyone was super friendly. I'll definitely recommend you guys! More

Excellent customer care From the original greeting and through the entire process the team was very professional, polite, attentive, and knowledgeable. This includes the mana From the original greeting and through the entire process the team was very professional, polite, attentive, and knowledgeable. This includes the management team and especially Jacqueline Nasser. More