Mercedes-Benz of Temecula

Amazing service I was beyond impressed with the service I received today. They treated myself and my five year old with so much class. It felt as we were walking into I was beyond impressed with the service I received today. They treated myself and my five year old with so much class. It felt as we were walking into the ritz Carlton. Doors were open to us, chairs were pulled for us. Exceptional customer service. First class service all the way. I will be bringing my Mercedes to be service here from now on... More

Great Service Our Service Rep, Ramon was exceptional. He made sure that our vehicle was properly serviced. Our dashboard turned out perfect turning it back to fac Our Service Rep, Ramon was exceptional. He made sure that our vehicle was properly serviced. Our dashboard turned out perfect turning it back to factory specs. I, unfortunately, had a car wash put an oil put on it and it was terrible. Now it looks like new again even though my car is a 2003 SLK320. Thanks Ramon and the service techs that worked on my car!!! More

A service on SL550 I made a service appointment the first day Mercedes-Benz of Temecula opened its doors for service. My experience was everything I hoped it would be f I made a service appointment the first day Mercedes-Benz of Temecula opened its doors for service. My experience was everything I hoped it would be from the time I arrived for my appointment to picking up my vehicle the same afternoon. Alvaro kept me informed during the process, took care of the issues I was having, bad second battery and A-Service due, and made sure my vehicle was cleaned when I picked it up. Alvaro also made sure my assigned loaner car was fueled and ready to drive. Very pleasant experience. The Service Manager, Sam, even showed up and introduced himself. The attendant on the drive upon arrival for service knew my name, and was very helpful, even showing me to the coffee bar. My wife and I have purchased five Mercedes-Benz vehicles from Fletcher Jones; one in Orange County and four in Las Vegas. We have always been treated professionally and courteously by the staff members in all categories at Fletcher Jones, regardless of dealer location. Now that the new dealer opened near our new home in Murrieta, we are more than happy to continue doing business with Fletcher Jones Mercedes-Benz. Keep up the outstanding customer service we've come to know, and thank you! More

Very happy with the service department It was quick and easy experience. Happy to have Mercedes-Benz in Temecula! I would recommend this facility to everyone, no waiting and my car was spa It was quick and easy experience. Happy to have Mercedes-Benz in Temecula! I would recommend this facility to everyone, no waiting and my car was sparkling when I arrived to pick it up! More