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Mercedes-Benz of Temecula
Temecula, CA
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,354 reviews
July 12, 2014
Ne w Car The dealership made my new car purchase simple. The staff at this dealership were wonderful. I would recommend them!!! This is my sixth new car, ver The dealership made my new car purchase simple. The staff at this dealership were wonderful. I would recommend them!!! This is my sixth new car, very easy.....Thank you. More
by jmolstad
Employees Worked With
Enzo Impagliazzo
July 11, 2014
2nd car We were so pleased with our first purchase, we decided to double up. Our experience was beyond expectations. Dan, our sales guy, was phenomenal. We We were so pleased with our first purchase, we decided to double up. Our experience was beyond expectations. Dan, our sales guy, was phenomenal. We are so impressed with the entire dealership. Thanks again. More
by davidaxene
July 11, 2014
Great First Purchase Experience This was our first purchase of a Mercedes and it was an exceptional experience. Our sales person, Enzo, and management staff went beyond our expectat This was our first purchase of a Mercedes and it was an exceptional experience. Our sales person, Enzo, and management staff went beyond our expectations to meet our needs. The sale went smoothly without any stress or pressure to buy. I would highly recommend purchasing a car through this dealership. They have a very friendly and courteous staff. More
by hdstovall
Employees Worked With
Enzo Impagliazzo
June 17, 2014
missing service I was a little disappointed to learn that the manual recommends the tires be rotated every 5,000 miles. My car has 16,000 miles on it. Although t the I was a little disappointed to learn that the manual recommends the tires be rotated every 5,000 miles. My car has 16,000 miles on it. Although t they checked the tread on the tires, they have yet to be rotated even once. That service wasn't even offered. I have a busy schedule and don't have time to take it somewhere else to have this recommended maintenance done. I was also surprised that after identifying my cell phone number off their caller id, and reading it back to me to confirm, it was entered wrong in the system so I never got a call that my car was done. I did have a better experience with this Mercedes dealership in Temecula than I had with the one in Ontario, which took over an hour to just give my car a car wash, while I was waiting. I was just there to have the tow hitch cover popped in. I should have been out of there in 5 minutes. Instead, that visit took almost an hour and a half. That was completely unacceptable and I will never return nor recommend Fletcher Jones of Ontario. $200 for an oil change, without even tire rotation, seems a bit excessive to me. More
by allie1974
Employees Worked With
Alvaro Acevedo
May 23, 2014
A Service Ramon took very good care of my car service needs. I was really pleased with the prices for the services rendered and I will continue use Mercedes Ben Ramon took very good care of my car service needs. I was really pleased with the prices for the services rendered and I will continue use Mercedes Benz of Temecula when my car warranty expires. More
by Carlnbarbara
Employees Worked With
Ramon Ventura
May 21, 2014
Excellent Service I enjoyed the service experiance at the Temecula dealership. It is located close to my home so I no longer have to drive to Escondido. Ramon Ventura w I enjoyed the service experiance at the Temecula dealership. It is located close to my home so I no longer have to drive to Escondido. Ramon Ventura was very professional. The other employees at the facility were also polite and professional. I would and will recommend others to use this dealer ship for service as well as sales. Thank you and keep up the great work. More
by skippeubanks
Employees Worked With
Ramon Ventura
May 14, 2014
Excellent Service Experience at Mercedes-Benz of Temecula I would rate the service department of Mercedes-Benz of Temecula with an A+. From the beginning of my service appointment and through the completion I would rate the service department of Mercedes-Benz of Temecula with an A+. From the beginning of my service appointment and through the completion of the work on my car, everyone was very professional, friendly and provided exceptional customer service. Ramon was my service agent and went beyond to accomodate me and make sure everything was to my utmost satisfaction. I will highly recommend Mercedes-Benz of Temecula. More
by ivehattit
Employees Worked With
Ramon Ventura
May 12, 2014
excellent service After dealing with the New Port Beach location which sets the bar for excellence in customer servicce very high, this new Temecula dealer exceeded my After dealing with the New Port Beach location which sets the bar for excellence in customer servicce very high, this new Temecula dealer exceeded my expectations. they were fair, friendly and fast. I am so happy I do not have to drive out of the valley for service any longer. More
by jc9210
Employees Worked With
Alvaro Acevedo
May 10, 2014
Fletcher Jones Mercedes Benz Thank you for the exceptional service I received on my recent visit. The employees were professional, friendly, and courteous. I am satisfied with how Thank you for the exceptional service I received on my recent visit. The employees were professional, friendly, and courteous. I am satisfied with how I was treated by Rod Carry and staff. Jason Keck was very professional as he worked with me in regards to the purchase of a new car. I definitely will return! More
by Mrsnolan7
Employees Worked With
Rod Carry
May 05, 2014
Best car buying experience ever! My wife and I were in search of a Mercedes C class and decided to give the new Fletcher Jones Temecula dealership a try. We are so glad we did! Upon a My wife and I were in search of a Mercedes C class and decided to give the new Fletcher Jones Temecula dealership a try. We are so glad we did! Upon arrival we were greeted by Peter Michael and were treated like we were family members. He was very helpful, knowledgable and made us feel very comfortable and welcomed. We test drove a pre-owned platinum certified 2011 C300, and let me tell you, this car was flawless. We we very impressed with the car and decided to sit down and talk some numbers. Peter took down all the necessary information and then introduced us to the sales manager, Vincent who was one of the friendliest and most personable people I have ever met. At no time did he ever make my wife or I feel pressured or uncomfortable while discussing our options. We got a great deal and are so happy to be part of the Fletcher Jones family! Thank you Peter and Vincent!!!! By the way, this new dealership is a structural work of art that blew us away. There are flat screen televisions everywhere, several customer lounge areas, a restaurant, a garage every man dreams of and a beautiful building as well. All we can say is wow!!!!! More
by Jarred23
Employees Worked With
Peter Michael, Vincent Troncoso
