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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

November 08, 2014

Great deal and service at Fletcher Jones Temecula We have had only AAA experience with this dealership. Purchased our 7th Mercedes Benz at Fletcher Jones in Temecula. Our sales person throughout has More

by Darlene Stogner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Troncoso, Ramon Ventura
Nov 17, 2014 -

Mercedes-Benz of Temecula responded

Hi Darlene, Thank you for your feedback. I'm so pleased to hear that you had a great experience with Vincent in our Sales Dept as well as Ramon in our Service Team. If you have any questions or need additional assistance, please don't hesitate to contact us. ' Heather Lewis, Client Care Manager

October 31, 2014

Service My experience with the service department was good. Everyone was friendly and very professional. My car was finished in a timely manner, and I was More

by kckcdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Nov 17, 2014 -

Mercedes-Benz of Temecula responded

Thank you for your feedback! I'm so pleased to hear that you had an excellent experience working with Rod in our Service Dept. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

October 09, 2014

Best purchasing experience I test drive a BMW and I was going back the next day to buy the car . My husband convinced me to go to MB dealership and test drive a Benz so that I h More

by Tessirey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deby Galman, Peter Michael, Vincent Troncoso
Oct 13, 2014 -

Mercedes-Benz of Temecula responded

Thank you for your feedback on your experience working with our team at Mercedes-Benz of Temecula! I'm so pleased to hear that you had such a great overall visit! If any questions arise or if you need additional assistance of any kind, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 27, 2014

Five Star MB Buying Experience The dealership is beautiful, selection outstanding, everyone we worked with was professional and friendly and truly cared about the Mercedes Benz bran More

by wayneaune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Crabtree, Deby Galman
Oct 06, 2014 -

Mercedes-Benz of Temecula responded

Thank you for your feedback on your experience working with Bob here at Mercedes-Benz of Temecula. On behalf of the entire team, we truly appreciate your kind words about our facility and your visit. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 26, 2014

Great job Ramon! Appreciate the great service and friendly atmosphere. Ramon makes it a great experience. Always pick up a clean and ready to go vehicle. Pedro Car More

by pedrocarreon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura
Sep 30, 2014 -

Mercedes-Benz of Temecula responded

Hi Pedro, Thank you for taking the time to share your feedback. I'm very pleased to hear that Ramon has made your experience memorable. If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 24, 2014

Converted BMW owners We had little intention of purchasing a MB, but on our outing to purchase a new BMW we thought we would stop by the MB dealership first. After our vi More

by brudins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Rasilla, Antony Chandler, Vincent Troncoso, Alvaro Acevedo
Sep 26, 2014 -

Mercedes-Benz of Temecula responded

Thank you for sharing your feedback and welcome to the Fletcher Jones Family. I'm very happy to hear that Vincent and Alvaro worked to make your experience memorable. We look forward to continuing to meet and exceed your expectations for years to come! Heather Lewis, Client Care Manager

September 21, 2014

Outstanding Dealer! We bought our very first Mercedes Benz at this dealer and I can say that our experience with their service is OUTSTANDING!! Customer Service is excep More

by Boboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enzo Impagliazzo
Sep 22, 2014 -

Mercedes-Benz of Temecula responded

Thank you for your feedback! I'm very happy to hear that you enjoyed your visit! If you have any questions or need additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 20, 2014

Came in for a service & Returned to make a purchase. I came in to get my car detailed and my experience with the service department was truly EXCEPTIONAL. Ramon Ventura and Frank went above and beyond. I More

by Diverswife05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Molter, Jeff Johnson, Frank in Service Dept., Michael Hunter, Ramon Ventura
Aug 21, 2014 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to rate and review your experience and congratulations! I am pleased to hear that Ramon, Frank, and Michael were able to provide you with exceptional service and assistance. As always, if we can be of any assistance, please do not hesitate to contact us. Heather Lewis, Client Care Manager

August 07, 2014

Happy Special thanks to Vince,Jason k,Deby G...The best experience on purchasing my new benz.......Very satisfied customer,wonderful atmosphere and everyone More

by mnovelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vince (sales.mnger) jason keck(sales rep) deby (finance mngr), Vincent Troncoso
Aug 14, 2014 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your feedback! I'm very happy to hear that Vince, Jason, and Deby took excellent care of you during your visit. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 01, 2014

Great dealership Juan Carlos Rasilla went above and beyond. We were very impressed with the new dealership and staff. We are very happy with our purchase. Thank you a More

by ili's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Rasilla
Aug 04, 2014 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your feedback. I'm happy to hear that Juan took excellent care of you and glad that you enjoyed your visit. If you have any questions or need future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager