Mercedes-Benz of Temecula
Temecula, CA
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Purchase Experience My wife and I had an absolutely first class experience last Saturday (1/31/2015) at Mercedes Benz of Temecula where we purchased a 2012 certified pre My wife and I had an absolutely first class experience last Saturday (1/31/2015) at Mercedes Benz of Temecula where we purchased a 2012 certified pre-owned E350. Everyone was amazing and we were treated with outmost courtesy. I would like to thank Michael Hunter, Vincent Troncoso, Jeff Johnson, and of course Anthony Chandler, the general manger, for treating us with such amazing class. If you are in the market for a new or pre-owned Mercedes Benz, I would highly recommend visiting this dealership before going anywhere else, as I am certain you are going to receive an amazing car buying experience. More
Purchase experience We were delighted with the dealership and the process of buying my new car. We would highly recommend the dealership to others who are considering Mer We were delighted with the dealership and the process of buying my new car. We would highly recommend the dealership to others who are considering Mercedes-Benz. More
2013 C250 CPO Purchase I am a very detailed oriented and requiring individual. Beginning with my first telephone call to the dealer (Jeff Johnson, Sales Manager) to my last I am a very detailed oriented and requiring individual. Beginning with my first telephone call to the dealer (Jeff Johnson, Sales Manager) to my last communication with him several days after delivery) I was treated with the utmost respect and a valued customer. Since the car was a CPO vehicle, I was concerned about the exterior and interior condition. Jeff assured me on the phone that I would be pleased with the car's condition (which I was) . The car was like new. We negotiated quickly without any issues, and I paid a fair price. Because I resided 60+ miles from the dealership, Jeff introduced me to their sister dealership in Newport Beach and arranged for some special add-on's I wanted to get done after initial delivery. He arranged loaner cars and followed up to assure that the process went smoothly which it did. All of the financial and paperwork processes also went very smoothly. Overall, MB of Temecula is Best in Class. More
Wonderful Experience We went into the dealership, not really expecting to purchase anything immediately. However, our salesman, Peter, was so extremely helpful and informa We went into the dealership, not really expecting to purchase anything immediately. However, our salesman, Peter, was so extremely helpful and informative, that we couldn't help but leave with a vehicle. We were also pleasantly surprised with the finance rate that we received from MB. Ultimately, we were made an offer we obviously couldn't refuse! More
Exemplary guest service and quality of work My MB ML350 was running little slow with check engine light on. I stopped by and talked to Williie. After the repairs, The ML350 runs like new. I have My MB ML350 was running little slow with check engine light on. I stopped by and talked to Williie. After the repairs, The ML350 runs like new. I have been here few times and always received great service from service department, William Asaro. More
Very unprofessional I bought my B class from MB of Temecula, unfortunately the car isn't charging properly. They were very nice when I was buying the car, until they have I bought my B class from MB of Temecula, unfortunately the car isn't charging properly. They were very nice when I was buying the car, until they have the credit appliction. Afterwards, they showed their true colours. They are extremly unprofessional, they don't answer the phone and they threaten that they will call the police. My sincere advise , don't ever use them. More
The most amazing experience! Coming from a buyer who has purchased over 15 autos and trucks in my life and hands down the service and experience at Mercedes of Temecula was the be Coming from a buyer who has purchased over 15 autos and trucks in my life and hands down the service and experience at Mercedes of Temecula was the best I have received. This goes a bit farther than customer service for me. I was taking my CLK500 to have a new lens and floor mats installed. After dropping off my car the next morning I get a call from Will, my service Guru. He let me know what I have a leak in my valve cover and recommended fixing it. Here is the most amazing part. I bought the car over 8 years ago. It had this exhaust smell when driving that NO ONE could figure out in the 8 years of taking it in to various places. I have had it at two dealerships and 3 private places to have it looked at. The smell was so uncomfortable (and probably dangerous) that I rarely drove the car. (My dream car!) I was on the fence about getting rid of it because with the top down I didn't notice the smell. After this visit I am happy to report that Will and the service team FIXED THE SMELL!!!!! I drive the car almost everyday. I LOVE MY MERCEDES and move over I LOVE THE SERVICE AT MB OF TEMECULA!!!! More
exceptional Lee was awesome. Very patient and highly knowledgeable. I was a little indecisive but Lee helped steer us in the right direction. Dealership is to Lee was awesome. Very patient and highly knowledgeable. I was a little indecisive but Lee helped steer us in the right direction. Dealership is top notch! More
FIRST CLASS EXPERIENCE I have been purchasing my Mercedes-Benz automobiles from Vincent Troncoso for years. He is by far the most professional, competent, honest, and genui I have been purchasing my Mercedes-Benz automobiles from Vincent Troncoso for years. He is by far the most professional, competent, honest, and genuine person I have had the privilege of working with in my 30+ years of buying cars. I just picked-up my fourth car from Vincent -- a gorgeous 2015 ML350 that he special ordered for me. Each and every time he gets me exactly what I want at a truly amazing deal. Vincent has now joined the world-class team at Mercedes-Benz of Temecula as the Sales Manager. It simply does not get better than this. The general manager, Anthony Chandler, personally got involved in ensuring that I had the ideal Mercedes-Benz experience. Juan Carlos Rasilla was my sales person and went above and beyond to take care of every detail. Wayne Molter was my Finance Manager and made the paperwork a fun and stress-free experience. Thank you Vincent and the Mercedes-Benz of Temecula team for making this the best Christmas yet :-) If you are thinking about buying a Mercedes-Benz, do yourself a favor and drive straight to Vincent Troncoso at Mercedes-Benz of Temecula. More
C250 2014 Andreas is an excellent sales person. he made my buying experience exceptional. His sincerity made my made buying experience wonderful and a very very Andreas is an excellent sales person. he made my buying experience exceptional. His sincerity made my made buying experience wonderful and a very very funny man. He deserves a raise. Great job!!! More