Mercedes-Benz of Temecula

Exceptional The presentation was very informative and easy to digest and made it much easier to make an informed decision. It made it easier for us to believe tha The presentation was very informative and easy to digest and made it much easier to make an informed decision. It made it easier for us to believe that there was value in buying the car. More

Genuine Concern The Team at Mercedes-Benz of Temecula are genuinely concerned each buyer has a positive experience. When the vehicle I wanted wasn't readily available The Team at Mercedes-Benz of Temecula are genuinely concerned each buyer has a positive experience. When the vehicle I wanted wasn't readily available, they made a better deal on a more expensive model just to ensure my satisfaction. each aspect of the vehicle was explained along with all of the perks of owning a MB, including car washing, and owner's lounge. Classy operation! More

First Class Experience I could not have had a better experience. Being in sales myself, I fully believe in the value of customer service and these guys delivered. They were I could not have had a better experience. Being in sales myself, I fully believe in the value of customer service and these guys delivered. They were professional, sincere and respectful. I have already and will continue to refer my family, friends, colleagues and clients to Mercedes-Benz of Temecula. In particular the gentlemen I dealt with. -Amy More

Effortless car purchase Our new car purchase was a very pleasant experience. Enzo was our sales person and he was knowledgeable, professional, and very nice to deal with. We Our new car purchase was a very pleasant experience. Enzo was our sales person and he was knowledgeable, professional, and very nice to deal with. We will recommend him and the dealership to our friends. Thanks for a delightful experience RBloyer More

Perfect customer service experience! Will Asaro took good care in addressing our car repair needs quickly. I highly recommend Mercedes Benz of Temecula. The service tech was thoughtful an Will Asaro took good care in addressing our car repair needs quickly. I highly recommend Mercedes Benz of Temecula. The service tech was thoughtful and professional. We loved our experience. Thank you!! More

Amazing service Willie corrected a mistake very quickly and took care of all my needs within an hour if not minutes. He is there for the customer. Willie corrected a mistake very quickly and took care of all my needs within an hour if not minutes. He is there for the customer. More

Unexpected I can't say enough about Temecula Mercedes Benz. I drove in from San Diego. I personally am not comfortable with the sales like type tactics. Melani I can't say enough about Temecula Mercedes Benz. I drove in from San Diego. I personally am not comfortable with the sales like type tactics. Melanie, Jeff and Travis were outstanding. . Melanie greeted me and took me for a test drive. She was knowledgable, professional and very personable. Melanie made me feel comfortable from the very beginning. I truly didn't expect that kind of Nordstrom customer service. It means everything to me. Our daughter who just recently passed the bar had our back via phone. She already knew what they paid for the car, she asked questions and they were honest. Melanie and Jeff were patient kind and we never once felt pressured. We ended up buying the GLK SUV . They even sent Travis down to San Diego the next day to get us familar with the car. Wow !! Last and very important they beat everyones pricing. There are good dealerships and there are exceptional dealerships, Fletcher Jones Mercedes of Temucula is exceptional. We are so happy with this purchace. I would recommend this dealership to family and friends. More

Ecstatic From start to finish, I received exceptional customer service. I loved the ambiance of the dealership and would not hesitate to recommend them to anyo From start to finish, I received exceptional customer service. I loved the ambiance of the dealership and would not hesitate to recommend them to anyone. The inventory was plentiful which allowed me to make a great decision. I drove away knowing that I made a great choice. Everyone treated me very well. I initially went to test drive a vehicle and ended up purchasing without being coerced or persuaded. More

Beyond my expectations! From the time I arrived until I left, the customer experience and staff were top notch. I stopped by to get an appraisal and ended up turning in my ve From the time I arrived until I left, the customer experience and staff were top notch. I stopped by to get an appraisal and ended up turning in my vehicle for a 2015 GLK. The management team made a point to introduce themselves to me and I felt very welcome, like family. My sales person listened to my needs and was able to recommend a vehicle that really suits my needs & desires. More

nice and perfect image for modern dealership Great Dealership , perfect employees ,very helpful and knowledgeable of customer requirements .I was persuaded for more than what i was looking for in Great Dealership , perfect employees ,very helpful and knowledgeable of customer requirements .I was persuaded for more than what i was looking for in terms of options , test driving , i enjoy my car . keep the good work going , one more thing , love the coffee , so classy all the best to all. More