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Mercedes-Benz of Temecula
Temecula, CA
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,354 reviews
November 16, 2015
Service dept handled our problems super fast and very helpfu We were in a hurry to get our Sprinter looked at as we are driving across the country and needed a few things done. Service advisor William Asaro too We were in a hurry to get our Sprinter looked at as we are driving across the country and needed a few things done. Service advisor William Asaro took great care of us and got it looked at right away and fixed the problems way less expensive than we thought. The girl at the coffee was very nice also. More
by Caleb61
Employees Worked With
William Asaro
November 14, 2015
Great experience We had a great experience and Melanie was really wonderful, working with us in a very attentive, comfortable and non-overbearing way to help get us in We had a great experience and Melanie was really wonderful, working with us in a very attentive, comfortable and non-overbearing way to help get us into our new dream car. We were introduced and we'll taken care of. We feel the part of a special club with Mercedes. Thank you! More
by Cgould1971
Employees Worked With
Melanie Rhoan
November 07, 2015
Friendly and excellent service was provided. Excellent service and great place to shop for a new or used cars. The service department staffs are very friendly and very knowledgement and helpful. Excellent service and great place to shop for a new or used cars. The service department staffs are very friendly and very knowledgement and helpful. More
by SMPATZER1971
Employees Worked With
William Asaro
November 04, 2015
First Timer This is our first time and definitely won't be our last. My wife and I were well taken care of even with all the questions we had. This is our first time and definitely won't be our last. My wife and I were well taken care of even with all the questions we had. More
by 123
Employees Worked With
Patricio Lynch, Deby Galman
November 04, 2015
Just Perfect Overall Experience (Great) George Mejia give us exceptional service, very professional, knowledgeable with all the car specifications. George was very Overall Experience (Great) George Mejia give us exceptional service, very professional, knowledgeable with all the car specifications. George was very patient with was took the time to maje sure we got the car my wife was looking. Thank You More
by doroduran
Employees Worked With
George Mejia
October 21, 2015
Very professional Ramon did a great job keeping me informed. Very positive experience. I appreciated the use of text, email & phone calls. Returning the loaner and get Ramon did a great job keeping me informed. Very positive experience. I appreciated the use of text, email & phone calls. Returning the loaner and getting back in my car only took a few minutes. More
by Benzfan
Employees Worked With
Ramon Ventura
October 21, 2015
Friendly, personal and professional service Outstanding customer service from the top down. Went above and beyond to find the right car and deal for me without the hassle and pressure you get fr Outstanding customer service from the top down. Went above and beyond to find the right car and deal for me without the hassle and pressure you get from other car dealers. More
by Robc300
Employees Worked With
Antony Chandler, Vincent Troncoso, Omar Sahar
October 17, 2015
Worst car buying experience I've ever had! Shady! I purchased a new mb sprinter. It was a custom build through this dealership and there were a few moving parts with our order (we don't live in the ar I purchased a new mb sprinter. It was a custom build through this dealership and there were a few moving parts with our order (we don't live in the area so most of it was done over the phone and internet). When the van actually arrived, they wouldn't let me read the documents before going to sign them as I requested for weeks beforehand (and when I went to sign them- a long trip for me- they were completely different than we had discussed in emails and over the phone with tiny extra fees everywhere- what MB dealership needs to nickel and dime in the end? Lame). He wouldn't return my calls for days at a time when the van was sitting in a parking lot waiting for us to pick it up and he was extremely dishonest about a variety of things along the way- blame shifting to other parties involved including the notary, the country of Germany and people working at the DMV. The most expensive vehicle I've purchased and also the absolute worst buying experience I've ever had. I thought I was entitled to more customer service with such a purchase; instead I ended up needing to reread every little thing and pester Edwin for basic information or services. More
by 123456789
Employees Worked With
Edwin Sarhad
October 16, 2015
Tire service Gave options for how to take care of the tire problem. NO pressure, let us decide. Gave us a loaner and gave a clean car back to us Gave options for how to take care of the tire problem. NO pressure, let us decide. Gave us a loaner and gave a clean car back to us More
by Junesky
Employees Worked With
Ramon Ventura
October 14, 2015
GLK 350 It was the most pleasant car buying we ever had..Its so overwhelming , we never haf treated in any other dealership that we visited the way your staff It was the most pleasant car buying we ever had..Its so overwhelming , we never haf treated in any other dealership that we visited the way your staff treatef us..Customer servive was topnotch. From the front desk person to Patricio and for Vince. We were just there to pick up a brochure and we ended up going home with a brand new car.They treated us the way a person should be treated with no reservations about how we look. Brabo Zulu to all your staffs. I will for sure will recommend your dealership to anybody I know who is looking for a car. Thank you so much! More
by Updil23
Employees Worked With
Patricio Lynch, Vincent Troncoso, Deby Galman
