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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

May 18, 2016

Great staff They made us feel welcome the first time we walked in. Lee Kenniston was very helpful in showing your selection of cars. Thanks again. Jun 2016 More

by Robert Hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Kenniston
May 23, 2016 -

Mercedes-Benz of Temecula responded

It is always so great to hear that Lee and our team could make you feel welcome as well as provide helpful service. Thank you for sharing about your recent visit with us. I hope that we will be able to assist you for many years to come. -Heather Lewis, Client Care Manager

May 16, 2016

Exceptional Service Team The entire team including Patrick are Amazing!! Under his leadership they are meeting all of my needs. They make me feel special and important and for More

by Candyland68
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick , Rod Carry
May 16, 2016 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your feedback with us. We strive to provide nothing less than exceptional service, so it is pleasing to hear that Patrick and our team continue to exceed expectations. We are here to help if any questions should arise. -Heather Lewis, Client Care Manager

May 14, 2016

115k service and window seal replacement Service coordinator looked through my car's service history and didn't repeat work that already performed and not time to do again, instead of lets do More

by MB Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura
May 16, 2016 -

Mercedes-Benz of Temecula responded

Thank you for sharing about your recent visit with us. I am happy to hear that Ramon and our team were able to do such a great job in taking care of you and your Mercedes-Benz. It is our mission to provide exceptional service and to keep your vehicle in top shape. We look forward to assisting you in the future for years to come. -Heather Lewis, Client Care Manager

May 09, 2016

Felt comfortable looking for a car We were greeted as we were looking at a car by Lee he wasn't pushy and spent time with use and explained everything. The rest of the staff we met was More

by Car3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Kenniston
May 10, 2016 -

Mercedes-Benz of Temecula responded

It is always wonderful to hear that Lee and the rest of our team were able to provide a memorable experience and earn the opportunity to work with you in the future. Thank you so much for sharing about your visit with us. If we can be of any further assistance, please do not hesitate to reach out. -Heather Lewis, Client Care Manager

May 02, 2016

totally satisfied! Will was awesome and tried his very best to please his clients .my experience w/ BMW service is not even close. to think my 6 series gran coupe is muc More

by butch123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Asaro
May 10, 2016 -

Mercedes-Benz of Temecula responded

Thank you for your kind feedback about your experience. I am very happy to hear that Will and our team were able deliver awesome service and earn your recommendations. We look forward to assisting you in the future and hope we have made a Mercedes-Benz fan for years to come. -Heather Lewis, Client Care Manager

April 30, 2016

Outstanding, timely Ramon, kept me in the loop concerning the service of my car. As he attempted to contact the warranty company to see if the parts were covered. More

by LadyHawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura
May 02, 2016 -

Mercedes-Benz of Temecula responded

Thank you for sharing about your experience with us. I am glad to hear that Ramon was able to deliver exceptional communication during your visit. As always, if any questions should arise, please feel free to reach out. -Heather Lewis, Client Care Manager

April 23, 2016

i love alex alex is a super cool guy he dealt with all my xxxxxxxx for a really long time and he is awesom and a super hero More

by jabullajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alex
Apr 25, 2016 -

Mercedes-Benz of Temecula responded

It is always great to read that Alex is awesome and a super hero. Our team's mission is to go above and beyond for all of our guests and to earn such recommendations. Thank you for your feedback and feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

April 21, 2016

Ramon got everything done I came in to fix a rim and the first time around and the first person didn't make it happen, I went to Ramon and he got everything done for the right More

by Val03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura
Apr 22, 2016 -

Mercedes-Benz of Temecula responded

I am sorry to hear that we were unable to complete the work on the first try, but appreciate the opportunity for Ramon and our team to make it right. It is our mission is to ensure that our guests leave our dealership with a feeling of satisfaction, so I am always pleased to hear that we were able to turn it around. Thank you for sharing about your recent experience with us. If we can be of any further assistance, please do not hesitate to reach out to us. -Heather Lewis, Client Care Manager

April 16, 2016

EXCELLENT,OUtstanding Service Job well done, Gustavo and the rest of the crew are so friendly and helpful. Will highly recommend.And if there's a problem with my car I will definit More

by minda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GUSTAVO ALARCO
Apr 22, 2016 -

Mercedes-Benz of Temecula responded

We also hope that your next visit will be routine maintenance or a quick trip to the car wash, but if you should need us for anything unexpected, Gustavo and our team will make sure that you are your Mercedes-Benz are well cared for. Thank you so much for taking the time to share your feedback with us. -Heather Lewis, Client Care Manager

April 14, 2016

Scheduled service Everyone at the dealership is outstanding as usual. Alvaro scheduled my appointment with very little notice from myself and made sure I was out early More

by John Comas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
Apr 22, 2016 -

Mercedes-Benz of Temecula responded

It is always so wonderful to hear that Alvaro and our team were able to take such good care of you and your vehicle efficiently. We appreciate your valuable feedback and want you to know that we are happy to be of service any time you need us. -Heather Lewis, Client Care Manager

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