Mercedes-Benz of Temecula
Temecula, CA
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Great staff They made us feel welcome the first time we walked in. Lee Kenniston was very helpful in showing your selection of cars. Thanks again. Jun 2016 They made us feel welcome the first time we walked in. Lee Kenniston was very helpful in showing your selection of cars. Thanks again. Jun 2016 More
Exceptional Service Team The entire team including Patrick are Amazing!! Under his leadership they are meeting all of my needs. They make me feel special and important and for The entire team including Patrick are Amazing!! Under his leadership they are meeting all of my needs. They make me feel special and important and for that I am grateful. More
115k service and window seal replacement Service coordinator looked through my car's service history and didn't repeat work that already performed and not time to do again, instead of lets do Service coordinator looked through my car's service history and didn't repeat work that already performed and not time to do again, instead of lets do this package. I had a window seal that was deteriorating. He found the parts and was able to get them in and repaired the next day. Hidden oil leak was found and repaired. Tires worn down and not noticeable to casual observer were found. And the alignment was an improvement that was really noticeable. The service coordinator kept informed and talked to me about what was going on in a timely manner. He made the experience great. This visit was great and as good as my old MB service place back in UT which after the previous visits I was thinking of driving back to for service. Ramon V. did a great job along with the service staff. I will keep coming here. More
Felt comfortable looking for a car We were greeted as we were looking at a car by Lee he wasn't pushy and spent time with use and explained everything. The rest of the staff we met was We were greeted as we were looking at a car by Lee he wasn't pushy and spent time with use and explained everything. The rest of the staff we met was great as well. We visited other dealers before coming to Mercedes of Temecula and glad we did. Will be coming back again. More
totally satisfied! Will was awesome and tried his very best to please his clients .my experience w/ BMW service is not even close. to think my 6 series gran coupe is muc Will was awesome and tried his very best to please his clients .my experience w/ BMW service is not even close. to think my 6 series gran coupe is much more expensive than my mercedes. More
Outstanding, timely Ramon, kept me in the loop concerning the service of my car. As he attempted to contact the warranty company to see if the parts were covered. Ramon, kept me in the loop concerning the service of my car. As he attempted to contact the warranty company to see if the parts were covered. More
Ramon got everything done I came in to fix a rim and the first time around and the first person didn't make it happen, I went to Ramon and he got everything done for the right I came in to fix a rim and the first time around and the first person didn't make it happen, I went to Ramon and he got everything done for the right price and got it done quickly and perfectly. More
EXCELLENT,OUtstanding Service Job well done, Gustavo and the rest of the crew are so friendly and helpful. Will highly recommend.And if there's a problem with my car I will definit Job well done, Gustavo and the rest of the crew are so friendly and helpful. Will highly recommend.And if there's a problem with my car I will definitely be back. Hopefully not soon... More
Scheduled service Everyone at the dealership is outstanding as usual. Alvaro scheduled my appointment with very little notice from myself and made sure I was out early Everyone at the dealership is outstanding as usual. Alvaro scheduled my appointment with very little notice from myself and made sure I was out early because I was waiting. More