Mercedes-Benz of Temecula

Exceptional Always greeted with a smile! Everyone is very attentive. Timely service! Love the fact I can have a loaner to do errands or work meanwhile my car i Always greeted with a smile! Everyone is very attentive. Timely service! Love the fact I can have a loaner to do errands or work meanwhile my car is getting serviced. More

Amazing Melanie Rhoan is truly an amazing sales woman! We always have the best experience there and are always so happy with our purchases. She is beyond amaz Melanie Rhoan is truly an amazing sales woman! We always have the best experience there and are always so happy with our purchases. She is beyond amazing and helpful. Was always on top of her game and never disappoints. More

Fletcher Jones Top Notch Warm, friendly, and extremely professional for each individual we interacted with during our visit to Fletcher Jones Mercedes in Temecula, Ca. Sales, Warm, friendly, and extremely professional for each individual we interacted with during our visit to Fletcher Jones Mercedes in Temecula, Ca. Sales, Sales Manager, and Finance Manager made our purchasing experience truly exceptional. More

Recent Service Again I had my E350 serviced at Mercedes Benz of Temecula. These folks clearly have the customers concerns as the number one priority. It's always s g Again I had my E350 serviced at Mercedes Benz of Temecula. These folks clearly have the customers concerns as the number one priority. It's always s good experience from the first greeting when I check in until I pay the cashier and drive away. My service advisor, Ramon Ventura does a great job getting me in and out. More

Quick diagnosis of ML350 "Blind Spot Inoperative" message I brought my 2011 ML350 for service because of a "Blind Spot Inoperative" message I noted on my dashboard which is manifested by my car's side mirrors I brought my 2011 ML350 for service because of a "Blind Spot Inoperative" message I noted on my dashboard which is manifested by my car's side mirrors inability to display the red warning signal when an approaching vehicle on either side is within the signal range of the built in blind assist sensor. So I brought my car in a Saturday afternoon and was referrred to Service Rep Justin Nelson who immediately obtained the details of the sensor issue and scheduled my car for service the following Tuesday. As always as a frequent Mrecedes Benz customer, I was offered a loaner which was pre-arranged by Justin before I arrived. The loaner was a brand new GLK 350 which I felt happy to have as my temporary ride while my car was being service. The following day Justin called me up regarding what caused the sensor to be inoperative which was due to a wiring which was not reconnected properly by the Temecula autobody shop which repaired my rear bumper as result of an accident I had the week before. Justin provided me the specific details which the mechanic who diagnosed and fixed the blind assist inoperative issue. As always, I was satisfied with the positive outcome of the repair and the excellent service and workmanship of the MB Temecula service staff who quickly restored my car back to its operational status. Thanks primarily to Justin who professionally coordinated the repair and the rest of the service staff who made my visit very pleasant and hassle free. Thanks MB Temecula for the outstanding service you provide to your customers. You're definitely the best auto dealership/service in town. More

Perfect! Everything was fast, quick and easy. I would bring my vehicle back in for service in a heartbeat! Ramon was wonderful! He was knowledgeable and friend Everything was fast, quick and easy. I would bring my vehicle back in for service in a heartbeat! Ramon was wonderful! He was knowledgeable and friendly. More

Purchased a new car After receiving a phone call from Enzo our sales person, telling me the car I've been wanting has arrived. I told him I would come by and take a loo After receiving a phone call from Enzo our sales person, telling me the car I've been wanting has arrived. I told him I would come by and take a look, he was waiting for me out front with the car pulled up front as well. This is our second car that we've purchased from Mercedes Benz of Temecula, our first purchase was after we traded in our BMW X5. We were frustrated with the service we had been receiving with BMW Murrieta, the staff at Mercedes Benz made it very easy to walk away from BMW. We've never looked back! The customer service is nothing short of EXCEPTIONAL!!! More

It was a very pleasant experience I gave a excellent rating because from the beginnings I was treated with the respect, good customer service I demand out of business's Everyone meet I gave a excellent rating because from the beginnings I was treated with the respect, good customer service I demand out of business's Everyone meet our needs and we got we we wanted not what they wanted to sell us. Melanie was very patient and we were impressed with her knowledge of the cars!! Saleswoman rock!!! 😀 All in all our buying experience at Mercedes( 2nd time) is everything we expect. More

Fantistic My wife and I have purchased or leased six Mercedes. Our introduction to Mercedes-Benz of Temecula was a service call. Your service department was ou My wife and I have purchased or leased six Mercedes. Our introduction to Mercedes-Benz of Temecula was a service call. Your service department was outstanding. At that time I met Ramon and Justin. I told Justin when I was ready to get a another car I would get in touch. Justin and I had several phone conversations that led to my return and purchase of a E350W. Your sales staff,and your other employees that work on my purchase were top notch. More

Excellence as expected This is my 3rd Mercedes. Dealing with Mercedes-Benz of Temecula has always been pleasant and seamless. They are committed to the best in customer se This is my 3rd Mercedes. Dealing with Mercedes-Benz of Temecula has always been pleasant and seamless. They are committed to the best in customer service and support. It is one of the main reasons I keep coming back.. And of course I've loved my vehicles. More