Mercedes-Benz of Temecula

Awesome Experience!! My sales gal, Melanie Rhoan, was totally awesome!!!! It was very obvious customer satisfaction is her number one priority. I appreciate the time she My sales gal, Melanie Rhoan, was totally awesome!!!! It was very obvious customer satisfaction is her number one priority. I appreciate the time she spent with me, how informed she is about the product she sells, her patience, and most importantly, her desire that I walk away happy! Before I left, she made sure she walked me through everything I needed to know to operate the vehicle and she has contacted me a few days later to make sure I was happy with my purchase! Thanks to Bob Crabtree for keeping my daughter and I comfortable and a special thanks to the store manager, Antony Chandler, for meeting my requests. I left with my first Mercedes and my daughter traded in her Mercedes for a new Mercedes SUV! This is a first class dealership with a team of super professionals. I will definitely be driving from Orange County to service my vehicle at Mercedes Benz of Temecula in the future. I will definitely recommend this dealership to my friends. Thank you Melanie for making this car purchase an awesome experience! More

Outstanding! The customer service and service department are superb! They reach out to make sure one is 100% satisfied with the service performed. It is always a p The customer service and service department are superb! They reach out to make sure one is 100% satisfied with the service performed. It is always a pleasant experience when I need to drop off my car for service. Ramon Ventura is always helpful. More

Best experience and best people Anthony works for customer as his first and best interest. Everything else is secondary. As a customer that's what you look forward for. Andreas is Anthony works for customer as his first and best interest. Everything else is secondary. As a customer that's what you look forward for. Andreas is an outstanding sales executive. He preps with your interest, focus and constraints. Provides best subject matter expertise you can expect!! At this dealership you cannot go wrong and it's worth the drive. Their commitment is sexually no to none for you! And they deliver every time, time and again!! More

Best Mercedes Dealership in Southern California I love Mercedes Benz of Temecula! They are outstanding on all levels of sales and service! I had waited to have a service done on my car and needed I love Mercedes Benz of Temecula! They are outstanding on all levels of sales and service! I had waited to have a service done on my car and needed to drive a long distance this weekend so called to see if they could squeeze me in today. I called and spoke to Maral and she was able to talk to service manager and I got in within the hour! My daughter was very sick and I needed to pick up my grandkids from school and my service advisor, Chris Johnson was able to get me in and out very quickly! He went over the service with me and was so patient and helpful! He is definitely my new service advisor! I got my car back looking clean, just washed and all ready for my long trip! More

You get it all right with Lauren Rose I studied and shopped hard for a 2016 Sprinter that everyone in my family can be in together with our wheelchair-bound son. And I bought from Laur I studied and shopped hard for a 2016 Sprinter that everyone in my family can be in together with our wheelchair-bound son. And I bought from Lauren. Why? 1. If I bought the barest, that would be just a commute from point A to B. With my sick son in it, I wanted the ride, the ambience, the safety to be special. So, Lauren offered me the van with the most. 2. Of course, it was the most expensive compared to the others with significantly fewer options. So, immediately, Lauren gave me the biggest discount anyone could give. How much more? Well, 30% more than the second-largest. And, 60% more than the third-highest. Several thousands more than each of them. I got the fully-loaded at a lower price than the other two that were less equipped. 3. But just as important as the value my dollar bought, was the dignity in the conversation and transaction. There was no negotiating prowess in play. No contest in smarts. No psychology. No games. Just plain sincerity, generosity, and goodness. More

20/10 Absolutely wonderful experience! Im so glad I chose Fletcher Jones Mercedes of Temecula. Lee and John were great to work with. Top-notch customer serv Absolutely wonderful experience! Im so glad I chose Fletcher Jones Mercedes of Temecula. Lee and John were great to work with. Top-notch customer service! Every staff member we encountered made us feel right at home. 10 stars! More

Great Personalized Service I have been going to this dealership since they opened and have had nothing short of great service. When I had questions they were addressed comprehen I have been going to this dealership since they opened and have had nothing short of great service. When I had questions they were addressed comprehensively and any issues resolved. I am alwyas in and out in not time at all and I receive timely updates throughout on the status of the repair work. My service advisor Justin Nelson is very professional and a pleasure to work with. More

Attentive service Mercedes-Benz produces an exceptional product, and Fletcher-Jones Temecula completes the purchase experience through its team of knowledgeable, courte Mercedes-Benz produces an exceptional product, and Fletcher-Jones Temecula completes the purchase experience through its team of knowledgeable, courteous, professional, and conscientious staff from reception to final sale. When we purchase a new vehicle, we typically do so via custom-order from the factory with the particular combination of options and product features we really desire. This most recent purchase was another such custom order from Bremen, and well worth the nearly 6-month wait, delivered with class and the attention one would expect for a special vehicle. Melanie Rhoan indulged our close inspection of the vehicle at delivery, and Andreas Bellgardt accommodated our many requests and queries throughout the order-build-delivery process. More

good deal I purchase GLE 350 which is my favorite. i made a good deal with Melanie Rhoan. she gave me the best price what I want. she is really nice dealer. whe I purchase GLE 350 which is my favorite. i made a good deal with Melanie Rhoan. she gave me the best price what I want. she is really nice dealer. when my friends need Mercedes-Benz, i am going to let them come here. of course if she can give them best discount. More

Great service My car was taken in for a service and everything went well I'm happy with how things worked out. Everything was great. No problems My car was taken in for a service and everything went well I'm happy with how things worked out. Everything was great. No problems More