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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

January 13, 2017

Leasing a CLA-250 Our entire experience was so positive. Bob was amazing - helpful, patient, funny and made the entire process so easy. Deby was lovely - sweet, informa More

by stephh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Ortiz, Deby Galman, Robert Crabtree
Jan 13, 2017 -

Mercedes-Benz of Temecula responded

Hello Stephh, Thank you for sharing about your experience and congratulations on your new Mercedes-Benz. We are delighted to hear that our team of associates were able to assist you in finding the perfect vehicle. Please let us know if we can be of further assistance to you in the future. Best, Heather Lewis Client Care Manager

January 09, 2017

Best buying experience evel kk The sales staff was honest, low key and willing to fairly negotiate without a lot of bull. The staff was.respectful, helpful and did not play games.. More

by Jay S. Flocks MD
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Ortiz , Alex Aftahi
Jan 09, 2017 -

Mercedes-Benz of Temecula responded

Thank you for sharing your kind feedback and congratulations on your new Mercedes-Benz! It is very flattering to be referred to as the best dealership and to hear that we have been able to outshine your previous experiences with Mercedes-Benz. It is our mission to deliver nothing less than exceptional service to every guest, every time. We look forward to working with you for many years to come. -Heather Lewis, Client Care Manager

January 09, 2017

Great experience. Very friendly staff. My first time at a Mercedes dealership and it was a comfortable experience. Professional, friendly, informative, no-pressure afternoon with Justin Put More

by Holly
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexandria Ortiz, Justin Putnam
Jan 09, 2017 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your feedback about Justin. I am pleased to hear that our team was able to provide you with a comfortable and friendly experience. Please do not hesitate to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

January 06, 2017

Buying a new car through Mercedes-Benz of Temecula was great Jaun Carlos and the entire Mercedes-Benz of Temecula team were fantastic to work with! I highly recommend Mercedes-Benz of Temecula and I love my new More

by jdubots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antony Chandler, Juan Carlos Rasilla
Jan 09, 2017 -

Mercedes-Benz of Temecula responded

Congratulations on your new Mercedes-Benz! We are very appreciative of your feedback and recommendations of our team. Juan and everyone else look forward to assisting you in the future. -Heather Lewis, Client Care Manager

January 05, 2017

Over all the experiance was really smooth and easy The process was really good - well thought out Sales timing was good Getting into F&I took about 20 mins, but time in F&I was fast and painless More

by CCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar
Jan 13, 2017 -

Mercedes-Benz of Temecula responded

Congratulations on your new Mercedes-Benz. I am so happy to hear you had a five-star experience. Please accept our sincerest apology for the delay in finance and delivery. Please feel free to contact me directly at 951-216-7841 should you have any questions or concerns. Kind Regards, Rose Lucero | Guest Experience Advisor

January 05, 2017

Most helpful and easy people to work with. Not only did I drive off with the car I wanted but they were able to give me a great deal on it as well. Best car buying experience I've had by far. More

by Tonygone90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antony Chandler, Enzo Impagliazzo, Deby Galman
Jan 09, 2017 -

Mercedes-Benz of Temecula responded

Thank you for sharing your feedback and congratulations on your new Mercedes-Benz! I am very happy to hear that our team was able to help you find the car of your dreams and create a memorable experience. If we can be of any further assistance, please do not hesitate to reach out. -Heather Lewis, Client Care Manager

January 04, 2017

Professionalism The sales team was very professional. They were very helpful in making the right deal for us. Their familiarity with the vehicles was also impressive. More

by brandhuber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas Bellgardt
Jan 04, 2017 -

Mercedes-Benz of Temecula responded

Hello Brandhuber, Thank you for sharing your feedback. It is our mission is to ensure that we find the perfect vehicle to fit the needs for all of our guests, so I am happy to hear that our team was able to assist you during your visit. If any questions should arise, please don’t hesitate to reach out to us. Regards, Heather Lewis Client Care Manager

January 04, 2017

Outstanding service as always The customer service is second to none. I received emails, texts, and phone calls pertaining to the work that was being done on my vehicle. You have More

by Cal Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura
Jan 04, 2017 -

Mercedes-Benz of Temecula responded

Hello Cal, Thank you for taking the time to share about your experience with us. We are delighted to hear that our team of associates were able to provide you with a 5-star guest experience. Our team truly strives to go above-and-beyond to earn such recommendations. If any questions should arise, please don’t hesitate to reach out to us. Best, Heather Lewis Client Care Manager

January 01, 2017

Thank you! The people we dealt with where true professionals that helped us get exactly what we wanted. Thank you for making our first Mercedes Benz purchase a More

by MWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Sulenta, Robert Crabtree
Jan 04, 2017 -

Mercedes-Benz of Temecula responded

Hello MWS, Thank you for your feedback and welcome to the Fletcher Jones family! We value what you have to say and are happy to hear that our team was able to assist you in finding the perfect Mercedes-Benz. If any questions should arise, please don’t hesitate to reach out. Best, Heather Lewis Client Care Manager

December 31, 2016

Impressive! Very happy with our new lease, and our experience with Mercedes of Temecula! We were surprised to find a Mercedes dealership in Temecula, and are glad More

by Kathleen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar
Jan 04, 2017 -

Mercedes-Benz of Temecula responded

Hello Kathleen2, Thank you for sharing about your experience with us and congratulations on your new Mercedes-Benz! We are happy to hear that our team could deliver such a memorable experience. If we can be of further assistance, please let us know. Regards, Heather Lewis Client Care Manager

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