Back

Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

Directions

By Type

Showing 1,354 reviews

March 30, 2017

Exceptional Customer Service You Won't Find at Other Dealers Everyone at the Mercedes-Benz Temecula was nothing short of amazing. The entire team provided exceptional customer service you can't find anywhere els More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Teasdale , Alex Aftahi
Apr 06, 2017 -

Mercedes-Benz of Temecula responded

Hi Karen, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an amazing experience at Mercedes-Benz of Temecula, and are happy that Alex and John treated you with the utmost care. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

March 30, 2017

Satisfied Customer Mercedes-Benz of Temecula always do excellent work on my car. Great Service Dept. I highly recommend this dealership service department for any type More

by Nelson Pecson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
Apr 06, 2017 -

Mercedes-Benz of Temecula responded

Hi Nelson, Thank you for sharing your feedback with us and for your recommendations. We are happy to hear that our team in our service department provided you with excellent service. If you should need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

March 30, 2017

More than just a car purchase from the moment of arrival, the entire staff makes you feel welcome. They take great care in helping you meet your automobile needs and more!!! More

by johnee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, the manager, Omar Sahar, Deby Galman, Andreas Bellgardt, Justin Nelson
Apr 06, 2017 -

Mercedes-Benz of Temecula responded

Hi Johnee, We appreciate your feedback and are happy to hear that our team members like Andreas, Omar, Justin, Deby, and John treated you with the utmost care. If you should need any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

March 20, 2017

Top Notch Customer Service! Felt like a Million Dollar man! This dealership was absolutely the best. Been to every dealer within 25 miles so I would know. Chad was on top of everything and George was making the More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad , Deby Galman, George Mejia, Ammar Haque
Mar 21, 2017 -

Mercedes-Benz of Temecula responded

Hi James, We appreciate you taking the time to share your feedback. Our team members like Ammar, George, and Deby are excited to hear that you had an amazing experience throughout your visit with us. We truly strive to deliver the best possible service always. Congratulations on your new Mercedes-Benz! We look forward to assisting you again in the future. Kindest regards, Heather Lewis Client Care Manager

March 16, 2017

Great customer service Forest was our sales Rep and he gave us an amazing experience. He truly helped us get the car we wanted. Great customer service from all staff . Treat More

by Araceli17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forest Plough (sales)
Mar 21, 2017 -

Mercedes-Benz of Temecula responded

Hi Araceli, Thank you for your feedback. We are excited to hear that Forest and the rest of our team members provided you with quality service and an amazing experience. Should you need any further assistance or if any questions should arise, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

March 14, 2017

Very helpful and curteous We came in to get both our cars washed and was not planning to drive off in anew C 300 for my wife, I had looked at some 2014 models maybe for the nea More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atticus Firey- Alexa Ortiz- Anthony Chandler, Edwin Sarhad, Melanie Rhoan
Mar 21, 2017 -

Mercedes-Benz of Temecula responded

Hi Barry, We appreciate you taking the time to share about your recent experience. It is great to hear that our team members like Edwin and Melanie, were able to assist you in finding your newest dream car. As always, if we can be of any further assistance, please don't hesitate to contact us. Congratulations on your new Mercedes-Benz. Best, Heather Lewis Client Care Manager

March 13, 2017

2017 G63 AMG /Ferrari super nice people , no BS to the point management . easy financing and grate service staff . i am very happy with the exclent service . i have purchas More

by mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar
Mar 20, 2017 -

Mercedes-Benz of Temecula responded

Hi Mack, Thank you for sharing your feedback with us. We are delighted to hear that you had an amazing experience with us and that our team members, like Omar, provided you with excellent service. Should you need any further assistance, please don't hesitate to contact us. Sincerely, Heather Lewis Client Care Manager

March 12, 2017

EVERYONE is friendly. Everyone was very nice. Probably no less than 20 employees asked if I wanted a water. Maybe they could change it to..."Has anyone offered you a wate More

by kristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Nelson
Mar 20, 2017 -

Mercedes-Benz of Temecula responded

Hi Krisit, Thank you for your feedback. We are happy to hear you had a pleasant experience throughout your visit. We will use your suggestions as a way to coach our team and provide top-notch service. If we can be of any further assistance, please don't hesitate to contact us. Kind regards, Heather Lewis Client Care Manager

March 08, 2017

Service headlight replacement The reception representative and Sam Lafoca were both very helpful and accommodating. They listened to my concerns and I was very happy with their pro More

by Annalisa3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Mar 10, 2017 -

Mercedes-Benz of Temecula responded

Hello Annalisa3, Thank you for taking the time to share about your recent experience. Our team members like Sam, are happy to hear that we were able to assist you with exceptional service in a timely manner. If we can be of any future assistance, please don't hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

February 17, 2017

Brakes defective Brought car in twice for same problem, after second try and working with a better service staff problem was corrected. I'm a happy camper again. More

by Baby benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keck, Justin Nelson
Feb 17, 2017 -

Mercedes-Benz of Temecula responded

Hello Baby Benz, Thank you for sharing your feedback with us. We are happy to hear that our team was able to resolve the issue with your vehicle. Our team members truly strive to provide top quality service to all of our guests, always. Should any questions arise, we are more than happy to help! Sincerely, Heather Lewis Client Care Manager

...
113
...