Mercedes-Benz of Temecula
Temecula, CA
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Exceptional Customer Service You Won't Find at Other Dealers Everyone at the Mercedes-Benz Temecula was nothing short of amazing. The entire team provided exceptional customer service you can't find anywhere els Everyone at the Mercedes-Benz Temecula was nothing short of amazing. The entire team provided exceptional customer service you can't find anywhere else. We are very happy with our purchase (which isn't typical after leaving a dealership) and will be going back again when the time comes. Thank you Alex and John for all of your assistance! More
Satisfied Customer Mercedes-Benz of Temecula always do excellent work on my car. Great Service Dept. I highly recommend this dealership service department for any type Mercedes-Benz of Temecula always do excellent work on my car. Great Service Dept. I highly recommend this dealership service department for any type of work. More
More than just a car purchase from the moment of arrival, the entire staff makes you feel welcome. They take great care in helping you meet your automobile needs and more!!! from the moment of arrival, the entire staff makes you feel welcome. They take great care in helping you meet your automobile needs and more!!! More
Top Notch Customer Service! Felt like a Million Dollar man! This dealership was absolutely the best. Been to every dealer within 25 miles so I would know. Chad was on top of everything and George was making the This dealership was absolutely the best. Been to every dealer within 25 miles so I would know. Chad was on top of everything and George was making the process easy and fun! I told them what I wanted and they gave me exacvtly that. Deby in finance was totally cool and such a sweet lady. No hidden fees, no bait and switch no non sense. I loved being at such a clean, professional yet fun dealership. I am looking forward to stopping in once a week for my car washes. Thank you! More
Great customer service Forest was our sales Rep and he gave us an amazing experience. He truly helped us get the car we wanted. Great customer service from all staff . Treat Forest was our sales Rep and he gave us an amazing experience. He truly helped us get the car we wanted. Great customer service from all staff . Treated us with kindness and respect. More
Very helpful and curteous We came in to get both our cars washed and was not planning to drive off in anew C 300 for my wife, I had looked at some 2014 models maybe for the nea We came in to get both our cars washed and was not planning to drive off in anew C 300 for my wife, I had looked at some 2014 models maybe for the near future, but after speaking with a sales person we traded in my wife's Benz and drove off in a new one, everybody was very helpful they even helped us with all the new functions and how to operate them, We also got our garage door programmed. We are very happy with all the service. More
2017 G63 AMG /Ferrari super nice people , no BS to the point management . easy financing and grate service staff . i am very happy with the exclent service . i have purchas super nice people , no BS to the point management . easy financing and grate service staff . i am very happy with the exclent service . i have purchased many cars new from $1.8M TO 50k and i have never had such a grate respect and welcoming experience . More
EVERYONE is friendly. Everyone was very nice. Probably no less than 20 employees asked if I wanted a water. Maybe they could change it to..."Has anyone offered you a wate Everyone was very nice. Probably no less than 20 employees asked if I wanted a water. Maybe they could change it to..."Has anyone offered you a water, instead of do you want a water?" or have staff switch it up, so it doesn't sound so canned. The timeframes they quoted were not very accurate. 10 minutes was 45. Maybe tell the customer longer than expected and then it will be a pleasant surprise if it's accuarate or sooner. Overall, it was still a good experience and it was my first time there. More
Service headlight replacement The reception representative and Sam Lafoca were both very helpful and accommodating. They listened to my concerns and I was very happy with their pro The reception representative and Sam Lafoca were both very helpful and accommodating. They listened to my concerns and I was very happy with their prompt attention. Also thankful to the service technicians who squeezed my service into their busy schedule. More
Brakes defective Brought car in twice for same problem, after second try and working with a better service staff problem was corrected. I'm a happy camper again. Brought car in twice for same problem, after second try and working with a better service staff problem was corrected. I'm a happy camper again. More