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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

July 21, 2017

Service is commendable! Have done researches and shopped around for an upgrade, prices are comparable but we opted to come back to this dealership because this is where we go More

by Mikangelob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elan Yakovee and Jason Hardin - Five Stars!!!, Antony Chandler, Omar Sahar
Jul 24, 2017 -

Mercedes-Benz of Temecula responded

Hello Mikangelob, We appreciate you taking the time to share your feedback with us. It is great to hear that you had a pleasant and enjoyable visit at Mercedes-Benz of Temecula and received outstanding service from our team members like, Omar, Antony, Elan and Jason. Congratulations on your new Mercedes-Benz! Our team looks forward to assisting you again in the future. Thank you, Heather Lewis Client Care Manager

July 20, 2017

Great Service Everyone in the service department is amazing, they truly go out of their way to help you no matter what. I will continue to come back to MB of Temecu More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Rhoan, Samuel Lafoca
Jul 24, 2017 -

Mercedes-Benz of Temecula responded

Hello Stacy, We appreciate your kind feedback on your recent visit. It is exciting to hear that our team went above and beyond to provide you with a wonderful experience. As always, we look forward to assisting you again. Sincerely, Heather Lewis Client Care Manager

July 11, 2017

Just Like Home After buying a few cars at Temecula MBZ we will not go anywhere else to make a car purchase. Buying a Mercedes people may think the price is too much More

by SGoins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antony Chandler, Omar Sahar, Deby Galman
Jul 19, 2017 -

Mercedes-Benz of Temecula responded

Hello SGoins, Congratulations on your new purchase! Thank you for your kindness and sincerity you expressed during your visit at Mercedes-Benz of Temecula. Your loyalty is truly valued. Our team is excited to hear that you continue to receive the world-class experience we aim to deliver. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

July 04, 2017

5 Stars to the Service Department ! As to the people who I have met in the Service department - I have always been treated with a smile, professionalism and a willingness to help. I hav More

by Bob Semnar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Jul 19, 2017 -

Mercedes-Benz of Temecula responded

Hello Bob, We appreciate you taking the time to express your kind sincerity toward our service department. I noticed we fell short of receiving a perfect score, and would welcome the opportunity to gain your insight as to what we could do differently to earn a five star review. At your convenience, please contact me directly at 951-216-7841. Kind Regards, Rose Lucero Guest Experience Advisor

July 02, 2017

Great experience First salesman was okay, but I came back a different day and spoke with a new one.. Justin helped making my first car shopping experience a lot easie More

by Cilla22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antony Chandler, Alvaro Acevedo, Deby Galman, Online Reputation, Justin Putnam, Laureen Librizzi
Jul 19, 2017 -

Mercedes-Benz of Temecula responded

Hello Cilla22, Thank you for sharing your valuable feedback. It is exciting to hear that our team members like Justin, made your visit with us exceptional. Your recommendations are truly considered to be one of the highest forms of flattery. Should you need any assistance now or in the future, please feel welcome to contact us. Sincerely, Heather Lewis Client Care Manager

July 02, 2017

Top notch I am never disappointed when I visit this dealership. The staff are top notch. The facility is clean and everyone is friendly. I would recommend it to More

by Aimerific
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Ventura, Melanie Rhoan, Peter Pucciarelli
Jul 19, 2017 -

Mercedes-Benz of Temecula responded

Hello Aimerific, We appreciate your feedback and value your recommendations. It is great to hear that our team continues to exceed the level of your expectations on the road to a pleasant and enjoyable experience. Congratulations on your new Mercedes-Benz! We look forward to assisting you in the future. Best, Heather Lewis Client Care Manager

June 25, 2017

No pressure to buy or lease Bob Crabtree was very thorough and gave us the pros and cons of leasing vs buying. We decided to lease a new C-300. Beautiful car. Enjoyed the experie More

by Pastor Steve
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Crabtree
Jun 26, 2017 -

Mercedes-Benz of Temecula responded

Hello, Thank you for sharing your feedback with us. Our team members like Bob, aim to ensure all of our guests feel comfortable with the decision of a new car. Congratulations on your new Mercedes-Benz! We are thrilled to hear you enjoyed your experience and hope to assist you again in the future. Kind Regards, Heather Lewis Client Care Manager

June 24, 2017

Second purchase from Fletcher Jones This is my second purchase from Fletcher Jones and my third MB through FJ service. I couldn't be happier and the staff from attendees, service, and s More

by Deanne Santoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antony Chandler, Alvaro Acevedo, Alex Aftahi
Jun 26, 2017 -

Mercedes-Benz of Temecula responded

Hello Deanne, Thank you for taking the time to share your feedback with us. We are happy to hear that our team members provided you with an incredible experience. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

June 18, 2017

C300 purchase Perfect transaction with Steven and Elan. They were professional, helpful, and attentive from the beginning to even after the purchase with Steven ch More

by Mercedezsol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Casillas and Elan, Antony Chandler
Jun 26, 2017 -

Mercedes-Benz of Temecula responded

Hello, Thank you for taking the time to share your feedback with us. We are happy to hear that Elan and Steven treated you with the utmost care. Should you need any further assistance, please feel welcome to reach out. Sincerely, Heather Lewis Client Care Manager

June 03, 2017

Easiest vehicle acquisition I have ever had The moment I arrived at the dealership I was greeted with competent, professional, and courteous staff. I was already aware of the vehicle I wanted ( More

by Long time Mercedes owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aticus Firey, Antony Chandler, Melanie Rhoan
Jun 06, 2017 -

Mercedes-Benz of Temecula responded

Hello, Congratulations on your newest Mercedes-Benz! We appreciate your feedback and are thrilled to hear that Melanie, Aticus and Antony delivered an exceptional experience to you. As always, we look forward to your future visits with us. Thank you, Heather Lewis Client Care Manager

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