Mercedes-Benz of Temecula
Temecula, CA
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Service is commendable! Have done researches and shopped around for an upgrade, prices are comparable but we opted to come back to this dealership because this is where we go Have done researches and shopped around for an upgrade, prices are comparable but we opted to come back to this dealership because this is where we got our first Mercedes and as a a courtesy to Mr. Omar Sahar who helped us with the previous purchase, we know that we will be taken good care of the second time. It didn't go well the night before with the trade in and purchase. Appointment was scheduled with another dealer the following day but we eventually cancelled because Omar convinced us to go back to the dealership, and Mr. Antony Chandler himself, went out of his way, personally called us and assured us they will work something out. With faith in this dealership, went back and true enough, Mr. Elan Yakovee , very pleasant to talk to and very professional, was able to help us seal the deal. Huge Thanks to Mr. Antony Chandler, Omar Sahar, Elan Yakovee and Jason Hardin! They are truly exceptional! And service in this dealership is always very satisfactory, the staff is efficient, always with a smile and always offers you drinks. Thank you Omar for the perks, Miko and Angel loved them! More
Great Service Everyone in the service department is amazing, they truly go out of their way to help you no matter what. I will continue to come back to MB of Temecu Everyone in the service department is amazing, they truly go out of their way to help you no matter what. I will continue to come back to MB of Temecula for all my car's needs. More
Just Like Home After buying a few cars at Temecula MBZ we will not go anywhere else to make a car purchase. Buying a Mercedes people may think the price is too much After buying a few cars at Temecula MBZ we will not go anywhere else to make a car purchase. Buying a Mercedes people may think the price is too much but what you can't put a price on is the service. Visiting this dealership is like coming home for a visit and leaving with a gift. No high sales pressure here. Just family helping you make the right choice if they can. More
5 Stars to the Service Department ! As to the people who I have met in the Service department - I have always been treated with a smile, professionalism and a willingness to help. I hav As to the people who I have met in the Service department - I have always been treated with a smile, professionalism and a willingness to help. I have nothing but good stuff to say, specially for Sam, so has been exceptional to say the least. Very knowledgeable and upfront about the issues that existed with my cars. Unfortunately, I can't say the same about the Used-Car division. They recently lost George Mejia who I purchased my vehicle from and who was a truly an honest, upfront gentleman and professional. Too many times, I got the feeling that they are trying to sell me a car that was way over-priced without regard for the internet, common sense, or just respect for doing right by others. If you visit this location for a used car, make sure you look online for same exact car with the same milage... only to realize you paying a premium for no good reason. As for me, I would purchase my next "new" car there, but not a used one. More
Great experience First salesman was okay, but I came back a different day and spoke with a new one.. Justin helped making my first car shopping experience a lot easie First salesman was okay, but I came back a different day and spoke with a new one.. Justin helped making my first car shopping experience a lot easier and smoother. I'm in love with my car. I highly reccomend Mercedes dealership & Justin as a salesman. More
Top notch I am never disappointed when I visit this dealership. The staff are top notch. The facility is clean and everyone is friendly. I would recommend it to I am never disappointed when I visit this dealership. The staff are top notch. The facility is clean and everyone is friendly. I would recommend it to everyone I know! More
No pressure to buy or lease Bob Crabtree was very thorough and gave us the pros and cons of leasing vs buying. We decided to lease a new C-300. Beautiful car. Enjoyed the experie Bob Crabtree was very thorough and gave us the pros and cons of leasing vs buying. We decided to lease a new C-300. Beautiful car. Enjoyed the experience. More
Second purchase from Fletcher Jones This is my second purchase from Fletcher Jones and my third MB through FJ service. I couldn't be happier and the staff from attendees, service, and s This is my second purchase from Fletcher Jones and my third MB through FJ service. I couldn't be happier and the staff from attendees, service, and sales! Fletcher Jones reminds me why I love MBenz everytime! More
C300 purchase Perfect transaction with Steven and Elan. They were professional, helpful, and attentive from the beginning to even after the purchase with Steven ch Perfect transaction with Steven and Elan. They were professional, helpful, and attentive from the beginning to even after the purchase with Steven checking in wishin a couple of days after the purchase. More
Easiest vehicle acquisition I have ever had The moment I arrived at the dealership I was greeted with competent, professional, and courteous staff. I was already aware of the vehicle I wanted ( The moment I arrived at the dealership I was greeted with competent, professional, and courteous staff. I was already aware of the vehicle I wanted (this is my fifth Mercedes) so our focus was locating the vehicle that "ticked all the boxes" and allowing their business office to put together a lease plan that met my goals. We found the vehicle and terms were agreed upon--no hassle. What was truly exceptional, however, was their desire to complete the transaction by the end of the month which necessitated them delivering the vehicle to my residence at 10:00 p.m. since I would not be home until that hour. I live forty-five minutes away from the dealership so this took commitment and determination on their part. A special thank you to Aticus, Antony, Melanie, and all who assisted. More